NSW Ambulance Control Centre Officers (State) Award 2024

 

INDUSTRIAL RELATIONS COMMISSION OF NEW SOUTH WALES

 

Application by Health Secretary, NSW Ministry of Health.

 

(No. IRC 242858 of 2024)

 

 

AWARD

 

PART A

 

Arrangement

 

Clause No.        Subject Matter

 

1.                  Definitions

2.                   

3.                  Salaries

4.                   

5.                  Conditions of Employment

6.                   

7.                  Classifications

8.                   

9.                  On Call Rates

10.              

11.             Anti-Discrimination

12.              

13.             No Extra Claims

14.              

15.             Area, Incidence and Duration

 

PART B

 

Table 1 - Rates of Pay

 

Table 2 - Other Rates and Allowances

 

1.  Definitions

 

"Employer" means the Secretary of the Ministry of Health exercising employer functions on behalf of the Government of NSW (and includes a delegate of the Secretary).

 

"Union" means the Health Services Union New South Wales.

 

2.  Salaries

 

Employees shall be paid the salaries as set out in Table 1 - of Part B - Monetary Rates of this Award.

 

3.  Conditions of Employment

 

(i)        The following awards as varied or replaced from time to time shall apply except in so far as any term of any of those awards are inconsistent with this award:

 

Paramedics and Control Centre Officers (State) Award, as varied or replaced from time to time; except for:

 

Clause 26(f) - do not apply

 

In the event of any inconsistency between the above awards, the provisions in this award shall apply.

 

4.  Classifications

 

Non-Paramedic Work Levels

 

The Non-Paramedic Work Levels set out in subclauses (i) to (iii) below are intended to encompass Employees who are employed in or in connection with the provision of ambulance services but are not required by the Employer to be, or be in training to become, a registered paramedic.

 

(i)        Non-Paramedic – Entry Level

 

(1)       Non-Paramedic – Entry Level means a person employed in or in connection with the provision of ambulance services who is undertaking study and/or training to meet the requirements of a Non- Paramedic – Level 1 and otherwise meets the requirements of and is appointed to a Non-Paramedic – Entry Level position as determined by the Employer.

 

(ii)      Non-Paramedic – Level 1

 

(1)       Non-Paramedic – Level 1 means a person employed in or in connection with the provision of ambulance services and is appointed to a Non-Paramedic – Level 1 position as determined by the Employer.

 

(2)       Positions within Non-Paramedic – Level 1 may include (but are not limited to):

 

(A)      Ambulance Control Centre Officer means an employee who has successfully completed the requirements as set out for Trainee Ambulance Control Centre Officer and who is appointed to an Ambulance Control Centre Officer position identified as such by the Employer and has not been credentialed and recognised as qualified paramedic by the Employer.

 

(iii)     Non-Paramedic – Level 2

 

(1)       Non-Paramedic – Level 2 means an employee who meets the requirements of a Non-Paramedic – Level 1 as determined by the Employer and, in addition, meets the requirements of and is appointed to a Non-Paramedic – Level 2 position as determined by the Employer.

 

(2)       Positions within Non-Paramedic – Level 2 may include (but are not limited to):

 

(A)      Duty Control Centre Officer – Non-Paramedic means an employee who has successfully completed the requirements as set out for a Non-Paramedic Level 1 position and who has successfully completed the requirements for and is appointed to a Duty Control Centre Officer position identified as such by the Employer.

 

5.  On Call Rates

 

(i)        This clause is to be read in conjunction with Clause 26, On Call, of the Paramedics and Control Centre Officers (State) Award, as varied or replaced from time to time.

 

(ii)      The weekly on-call allowance as set out in Item 1 of Table 2A - Allowances of Section 8, Monetary Rates, shall apply in the following circumstances:

 

(1)       Employees required by the Employer to be on call on a roster other than a modified hours roster;

 

(2)       Employees employed on or before 31 July 1988 who are required by the Employer to be on call; or

 

(3)       Employees who are required by the Employer to be on call as part of a modified hours roster where the weekly on call allowance applies by agreement between the parties.

 

(iii)     The daily on-call allowance as set out in Item 2 of Table 2A - Allowances of Section 8, Monetary Rates, shall apply in all other circumstances where an employee is required by the Employer to be on call.

 

(iv)     The provisions of paragraphs (i) and (ii) of this clause shall not apply to resident employees in One- Officer Branch Stations, as defined in subclause (a) of clause 38, Accommodation of the Paramedics and Control Centre Officers (State) Award.

 

(v)       Payment of the on-call allowance shall not apply during periods of Annual Leave or Long Service Leave

 

6.  Anti-Discrimination

 

(i)        It is the intention of the parties bound by this Award to seek to achieve the object of section 3(f) if the Industrial Relations Act 1996 to prevent and eliminate discrimination in the workplace. This includes discrimination on the grounds of race, sex, marital status, disability, homosexuality, transgender identity and age.

 

(ii)      It follows that in fulfilling their obligations under the dispute resolution procedure prescribed by this Award the parties have obligations to take all reasonable steps to ensure that the operation of the provisions of this award are not directly or indirectly discriminatory effects. It will be consistent with the fulfilment of these obligations for the parties to make an application to vary any provisions of the award which, by its terms or operation, has a direct or indirect discriminatory effect.

 

(iii)     Under the Anti-Discrimination Act 1977, it is unlawful to victimise an employee because the employee has made or may make or has been involved in a complaint of unlawful discrimination or harassment.

 

(iv)     Nothing in this clause is to be taken to affect:

 

(a)       Any conduct or act which is specifically exempt from anti-discrimination legislation.

 

(b)       Offering or providing junior rates to a person under 21 years of age.

 

(c)       Any act or practice of a body established to propagate religion which is exempted under Section 56(d) of the Anti-Discrimination Act 1977.

 

(d)       A party to this award from pursuing matters of unlawful discrimination in a State or federal jurisdiction.

 

(v)       This clause does not create legal rights or obligations in addition to those imposed upon the parties by the legislation referred to in this clause.

 

Notes:

 

(i)        Employers and employees may also be subject to Commonwealth anti- discrimination legislation.

 

(ii)       Section 56(d) of the Anti-Discrimination Act 1977 provides:

 

‘Nothing in this Act affects any other act or practice of a body established to propagate religion that conforms to the doctrines of that religion or is necessary to avoid injury to the religious susceptibilities of the adherents of that religion’.

 

7.  No Extra Claims

 

The Commission makes this Award on the basis that the parties have provided the following undertaking: Other than as provided for in the Industrial Relations Act 1996, there shall be no further claims/demands or proceedings instituted before the Industrial Relations Commission of New South Wales for extra or reduced wages, salaries, rates of pay, allowances or conditions of employment with respect to the employees covered by the Award that take effect prior to 30 June 2025 by a party to this Award.

 

For the avoidance of doubt, the Parties may, during the term of this Award, discuss additional opportunities for system improvements and, if agreed, a further pay increase may be provided to recognise the contribution of employees to those system improvements.

 

8.  Area, Incidence and Duration

 

(i)   This Award takes effect from 1 July 2024 and shall remain in force for a period of one year. The salaries and allowances in the last column of Table 1 - Salaries and Table 2 - Other Rates and Allowances of Part B, Monetary Rates, will apply from the first full pay period on or after (ffppoa) 1 July 2024.

 

(ii)  This Award shall apply to employees of the New South Wales Health Service employed within NSW Ambulance in the classifications in clause 4, Classifications, under Section 115(1) of the Health Services Act 1997, or any successors, assignees or transmittees.

 

PART B

 

Table 1- Salaries

 

In the period 1 July 2024 to the commencement of the first full pay period on or after 1 July 2024, the applicable rates of pay are those that applied immediately prior to the first full pay period on or after 1 July 2024.

 

Classification	Rate effective first full pay period on  or after 1/07/2024 $
Ambulance Control Centre - Non Paramedic - Trainee	1423.91
Ambulance Control Centre - Non Paramedic - Year 1	1464.29
Ambulance Control Centre - Non Paramedic - Year 2	1492.39
Duty Control Centre Officer - Non Paramedic	2043.86

 

Table 2 - On Call Allowance

 

Item No.	Clause	Allowance Description	Frequency	Rates ffppoa
				1 July 2024
1	26	On Call Allowance (AO) (D)	Per 24 hours	26.70
2	26	On Call Allowance (AO) (W)	Weekly	107.00

 

 

 

I. Taylor  J, President.

 

 

____________________

 

 

Printed by the authority of the Industrial Registrar.