Inala Disability Services (State)
Award
INDUSTRIAL RELATIONS
COMMISSION OF NEW SOUTH WALES
Application by Health
Services Union, Industrial Organisation of Employees.
(No. IRC 1745 of 2006)
Before The Honourable
Justice Boland
|
24 March 2006
|
AWARD
PART I
ARRANGEMENT,
DEFINITIONS
1. Arrangement
Clause No. Subject Matter
1. Arrangement
2. Definitions
PART II
ENGAGEMENT OF
EMPLOYEES
3. Terms of
Engagement
4. Full-Time
Employees
5. Part-Time
Employees
6. Fixed
Term Employees
7. Casual
Employees
8. Live-in
Employees
9. Traineeship
PART III
HOURS OF WORK
10. Hours of
Work
11. Overtime
12. Time off
in Lieu of Overtime
13. Call Back
14. Shift Work
15. Roster of
Hours
16. Excursions
17. Meal
Breaks
18. Breaks
Between Shifts and Overtime
PART IV
CLASSIFICATIONS,
EXEMPTIONS, EXCLUSIONS, WAGES AND SUPERANNUATION
19. Classifications,
Exemptions and Exclusions
20. Rates of
Pay
21. Regrading
and Classification Committee
22. Incremental
Placement and Advancement
23. Higher
Duties
24. Superannuation
25. Payment of
Wages
26. Salary
Packaging
27. Time and
Pay Records
PART V
ALLOWANCES,
EXPENSES AND AMENITIES
28. Sleepover
Allowance
29. First Aid
Allowance
30. On Call
Allowance
31. Motor
Vehicle Allowance
32. Expenses
33. Amenities
PART VI
LEAVE
34. Sick Leave
35. Annual
Leave
36. Annual
Leave Loading
37. Long
Service Leave
38. Parental
Leave
39. Calculation
of Continuous Service
40. Public
Holidays
41. Personal
Carer's Leave
42. Bereavement
Leave
43. Leave
Without Pay
44. Jury Service
PART VII
GRIEVANCE AND
DISPUTES SETTLING PROCEDURE, TERMINATION AND ORGANISATIONAL CHANGE AND
REDUNDANCY
45. Grievance
and Disputes Settling Procedure
46. Termination
of Employment
47. Organisational
Change and Redundancy
PART VIII
MISCELLANEOUS PROVISIONS
48. Occupational
Health and Safety
49. Protective
Clothing and Safety Equipment
50. Anti-Discrimination
51. Employees'
Indemnity
52. Posting of
Award
53. Union
Notices
54. Right of
Entry
55. Labour
Flexibility
56. General
Savings
57. Reasonable
Hours
58. Secure
Employment
59. Area
Incidence and Duration
PART IX
MONETARY RATES
Table 1 - Rates of Pay-effective 6 December 2005
Table 2 - Rates of Pay-effective 1 July 2006
Table 3 - Rates of Pay-effective 1 July 2007
Table 4 - Rates of Pay-effective 1 July 2008
Table 5 - Allowances
Appendix A - Indicative Competencies
2. Definitions
2.1 Common
Definitions
"Employer" - shall mean the Inala Disability
Service.
"Union" - shall mean the Health Services
Union.
2.2 General Staff
Definitions
"Assistant Manager" - means an employee who
co-ordinates service area operations under the supervision of the Service
Manager and who supervises the work of House Co-ordinators and Senior
Individual Program Plan Co-ordinators, Senior Support Worker/Supervisors.
"Catering Officer" - means an employee who
supervises meal preparation on weekdays according to a Menu Plan and who is
responsible for the ordering and storage of food and related supplies for the
facility. Ensures kitchen facilities
are maintained in good working order and that all safety, health and hygiene
standards are met.
"Cook" means an employee engaged to prepare
and cook meals for residents on week-ends according to a Menu Plan.
"Bus Driver" - means an employee who
transports clients by mini-bus to and from Day Programs and activities.
"House Co-ordinator"- means an employee
engaged to support residents as needed, individually and as a group, in all
aspects of home life including personal care, development, communication,
preparation for and transport to and from work, preparation of meals, shopping
skills, independence and decision making, activities, hobbies and recreation
family and social relationships and household duties. Provide the necessary
guidance and supervision to a Residential Care Worker in the same home. The
House Co-ordinator works rostered shifts to support the operation of a Group
Home which provides accommodation support for each day of the week up to 24
hours per day for disabled residents.
"Individual Program Plan Co-ordinator" -
means an employee who in consultation with all stakeholders, develops,
maintains and monitors individual plans for nominated Inala clients to enable
the achievement of personal goals and potential.
"Laundry Worker" - means an employee who
provides laundry services to all assigned residents.
"Maintenance Supervisor" - means an employee
who supervises and completes maintenance requests as allocated by Area Managers
and designated staff. Reports on all
completed works and supervises the work of other maintenance staff.
"Maintenance Worker (Handyperson)" - means an
employee who undertakes maintenance work as directed.
"Music Therapist" - means an employee who
provides group and individual music therapy to assigned clients.
"Physiotherapist" - means an employee
appointed as such who is registered or conditionally registered under the Physiotherapists'
Registration Act 2001 and undertakes a range of physiotherapy support to
assigned clients.
"Residential Care Worker" - means an employee
who under the direction of a House Co-ordinator works rostered shifts to
support the operation of a Group Home which provides accommodation support for
each day of the week up to 24 hours per day for disabled residents.
"Senior Individual Program Plan Co-ordinator"
- means an employee who supervises the work of an individual Program Plan
Co-ordinator and who in consultation with all stakeholders develops, maintains
and monitors individual plans for nominated clients to enable the achievement
of personal goals and potential.
"Senior Music Therapist" - means an employee
who plans and provides group and individual music therapy to assigned clients
and supervises the work of Music Therapists.
"Senior Support Worker Supervisor" - means an
employee who supports clients individually and in a group in allocated
activities and who supervises assigned Support Worker/Supervisors.
"Support Worker/Supervisor" - means an
employee who supports clients individually and in a group in allocated
activities.
2.3 Clerical &
Administrative Employees Definitions
(a) Grades: All employees shall be graded in one of the
following grades and informed accordingly in writing within 14 days of
appointment to the position held by the employee and subsequent graded
positions.
(b) An employee shall
be graded in the grade where the principal function of his/her employment, as
determined by the employer, is of a clerical nature and is described in
subclauses (c) to (g) of this clause.
(c) A Grade 1
position is described as follows:
(1) The employee
may work under direct supervision with regular checking of progress.
(2) An employee at
this grade applies knowledge and skills to a limited range of tasks. The choice of actions required is clear.
(3) Usually work
will be performed within established routines, methods and procedures that are
predictable, and which may require the exercise of limited discretion.
Indicative tasks of a Grade 1 position are:
UNIT
|
ELEMENT
|
Information Handling
|
Receive and distribute incoming mail
|
|
Receive and dispatch outgoing mail
|
|
Collate and dispatch documents for bulk mailing
|
|
File and retrieve documents
|
Communication
|
Receive and relay oral and written messages
|
|
Complete simple forms
|
Enterprise
|
Identify key functions and personnel
|
|
Apply office procedures
|
Technology
|
Operate office equipment appropriate to the tasks to be
completed
|
|
Open computer file, retrieve and copy data
|
|
Close files
|
Organisational
|
Plan and organise a personal daily work routine
|
Team
|
Complete allocated tasks
|
Business Financial
|
Record petty cash transactions
|
|
Prepare banking documents
|
|
Prepare business source documents
|
(d) A Grade 2
position is described as follows:
(1) The employee
may work under routine supervision with intermittent checking.
(2) An employee at
this grade applies knowledge and skills to a range of tasks. The choice of actions required is usually
clear, with limited complexity in the choice.
(3) Work will be
performed within established routines, methods and procedures, which involve
the exercise of some discretion and minor decision making.
Indicative tasks of a Grade 2 position are:
UNIT
|
ELEMENT
|
Information Handling
|
Update and modify existing organisational records
|
|
Remove inactive files
|
|
Copy data on to standard forms
|
Communication
|
Respond to incoming telephone calls
|
|
Make telephone calls
|
|
Draft simple correspondence
|
Enterprise
|
Provide information from own function area
|
|
Re-direct inquiries and/or take appropriate follow-up
action
|
|
Greet visitors and attend to their needs
|
Technology
|
Operate equipment
|
|
Identify and/or rectify minor faults in equipment
|
|
Edit and save information
|
|
Produce document from written text using standard format
|
|
Shutdown equipment
|
Organisational
|
Organise own work schedule
|
|
Know roles and functions of other employees
|
Team
|
Participate in identifying tasks for team
|
|
Complete own tasks
|
|
Assist others to complete tasks
|
Business Financial
|
Reconcile invoices for payment to creditors
|
|
Prepare statements for debtors
|
|
Enter payment summaries into journals
|
|
Post journals to ledger
|
(e) A Grade 3
position is described as follows:
(1) The employee
may work under limited supervision with checking related to overall progress.
(2) An employee at
this grade may be responsible for the work of others and may be required to
co-ordinate such work.
(3) An employee at
this grade applies knowledge with depth in some areas and a broad range of
skills. Usually work will be performed within routines, methods and procedures
where some discretion and judgement is required.
Indicative tasks of a Grade 3 position are:
UNIT
|
ELEMENT
|
Information Handling
|
Prepare new files
|
|
Identify and process inactive files
|
|
Record documentation movements
|
Communication
|
Respond to telephone, oral and written requests for
information
|
|
Draft routine correspondence.
|
|
Handle sensitive inquiries with tact and discretion
|
Enterprise
|
Clarify specific needs of client/other employees
|
|
Provide information and advice
|
|
Follow-up on client/employee needs
|
|
Clarify the nature of a verbal message
|
|
Identify options for resolution and act accordingly
|
Technology
|
Maintain equipment
|
|
Train others in the use of office equipment
|
|
Select appropriate media
|
|
Establish document structure
|
|
Produce documents
|
Organisational
|
Co-ordinate own work routine with others
|
|
Make and record appointments on behalf of others
|
|
Make travel and accommodation bookings in line with given
itinerary
|
Team
|
Clarify tasks to achieve group goals
|
|
Negotiate allocation of tasks
|
|
Monitor own completion of allocated tasks
|
Business Financial
|
Reconcile accounts to balance
|
|
Prepare bank reconciliations
|
|
Document and lodge takings at bank
|
|
Receive and document payment/takings
|
|
Dispatch statements to debtors
|
|
Follow up and record outstanding accounts
|
|
Dispatch payments to creditors
|
|
Maintain stock control records
|
(f) A Grade 4
position is described as follows:
(1) The employee
may be required to work without supervision, with general guidance on progress
and outcomes sought. Responsibility for
the organisation of the work of others may be involved.
(2) An employee at
this grade applies knowledge with depth in some areas and a broad range of
skills. There is a wide range of tasks, and the range and choice of actions
required will usually be complex.
(3) An employee at
this grade applies competencies usually applied within routines, methods and
procedures where discretion and judgement is required, for both self and
others.
Indicative tasks of a Grade 4 position are:
UNIT
|
ELEMENT
|
Information Handling
|
Categorise files
|
|
Ensure efficient distribution of files and records
|
|
Maintain security of filing system
|
|
Train others in the operation of the filing system
|
|
Compile report
|
|
Identify information source(s) inside and outside the
organisation
|
Communication
|
Receive and process a request for information
|
|
Identify information source(s)
|
|
Compose report/correspondence
|
Enterprise
|
Provide information on current service provision and
resource
|
|
allocation within area of responsibility
|
|
Identify trends in client requirements
|
Technology
|
Maintain storage media
|
|
Devise and maintain filing system
|
|
Set printer for document requirements when various setups
are
|
|
available
|
|
Design document format
|
|
Assist and train network users
|
|
Shutdown network equipment
|
Organisational
|
Manage diary on behalf of others
|
|
Assist with appointment preparation and follow up for
others
|
|
Organise business itinerary
|
|
Make meeting arrangements
|
|
Record minutes of meeting
|
|
Identify credit facilities
|
|
Prepare content of documentation for meetings
|
Team
|
Plan work for the team
|
|
Allocate tasks to members of the team
|
|
Provide training for team members
|
Business Financial
|
Prepare financial reports
|
|
Draft financial forecasts/budgets
|
|
Undertake and document costing procedures
|
(g) A Grade 5
position is described as follows:
(1) The employee
may be supervised by professional staff and may be responsible for the planning
and management of the work of others.
(2) An employee at
this grade applies knowledge with substantial depth in some areas, and a range
of skills, which may be varied or highly specific. The employee may receive
assistance with specific problems.
(3) An employee at
this grade applies knowledge and skills independently and non-routinely.
Judgement and initiative are required.
Indicative tasks of a Grade 5 position are:
UNIT
|
ELEMENT
|
Information Handling
|
Implement new/improved system
|
|
Update incoming publications
|
|
Circulate publications
|
|
Identify information source(s) inside and outside the
organisation
|
Communication
|
Obtain data from external sources
|
|
Produce report
|
|
Identify need for documents and/or research
|
Enterprise
|
Assist with the development of options for future
strategies
|
|
Assist with planning to match future requirements with
resource
|
|
allocation
|
Technology
|
Establish and maintain a small network
|
|
Identify document requirements
|
|
Determine presentation and format of document and produce
it
|
Organisational
|
Organise meetings
|
|
Plan and organise conference
|
Team
|
Draft job vacancy advertisement
|
|
Assist in the selection of staff
|
|
Plan and allocate work for the team
|
|
Monitor team performance
|
|
Organise training for team
|
Business Financial
|
Administer PAYE salary records
|
|
Process payment of wages and salaries
|
|
Prepare payroll data
|
PART II
ENGAGEMENT OF
EMPLOYEES
3. Terms of
Engagement
3.1 The employer
shall inform each employee in writing as to the terms of their engagement, and
in particular whether they are a full-time, part-time, fixed term or casual
employee.
3.2 Casuals shall
receive such details in writing only on their initial engagement.
3.3 The employer
shall provide each employee with a job description or duty statement outlining
specific duties to be performed and hours of work, upon engagement.
3.4 All employees
employed pursuant to this Award other than fixed term or casual employees shall
be deemed to have ongoing employment.
4. Full-Time
Employees
4.1 An employee
not specifically engaged on a part-time, casual or fixed term basis shall be a
full-time employee.
4.2 Full time
employees shall be paid a minimum of two hours on each day they work.
5. Part-Time
Employees
5.1 A part-time
employee shall mean a person who works a specified number of regular days
and/or minimum number of hours being less than those worked by a full-time
employee in a four-week period.
5.2 Part-time
employees shall be paid a minimum of two hours on each day they work.
5.3 Part-time
employees shall be paid an hourly rate calculated on the basis of one-thirty
eighth of the appropriate weekly rate prescribed by Clause 20, Rates of Pay.
5.4 Part-time
employees shall be entitled to all benefits under this Award on a pro rata
basis.
6. Fixed Term
Employees
6.1 A fixed term
employee may be engaged to work on either a full-time or part-time basis:
(a) For completion
of a specifically funded task(s) or project; not subject to recurrent funding;
or
(b) To relieve an
employee who is undertaking a specifically funded task(s) or project for a
defined period; or
(c) To relieve in
a vacant position arising from an employee taking leave in accordance with this
Award; or
(d) To relieve a
vacant position arising from an employee taking leave without pay in
conjunction with parental leave; or
(e) For the
temporary provision of specialist skills that are not available within the
organisation for a specified period of time; or
(f) To fill short
term vacancies during the recruitment and selection process resulting from the
cessation of employment of a permanent employee;
Provided that the term shall not exceed 12 months in
the case of (c), (e) or (f).
6.2 A fixed term
employee shall not be employed to fill a position previously held by a
permanent employee except under circumstances specified in 6.1 above.
6.3 This Award
shall apply to a fixed term employee except to the extent that the Award
expressly provides that it does not apply.
6.4 When offering
employment on a fixed term basis, the employer shall advise the employee in
writing of the temporary nature of the employment, the actual or expected
duration of employment, and that employment beyond the period is not expected.
6.5 The employer
and a fixed term employee may agree to the duration of the period of employment
being extended once only, provided that any extension will not exceed six
months.
6.6 If a fixed
term employee is subsequently appointed to a full-time or part-time position
with the employer, any period of the fixed term contract completed immediately
prior to the commencement of the full-time or part-time position shall be
recognised as service with the employer for calculating leave entitlements,
provided that the employee has not taken or received payment in lieu of those
leave entitlements.
6.7 Fixed term
employees shall be paid a minimum of two hours on each day they work.
7. Casual Employees
7.1 A casual
employee shall mean an employee employed to perform work of a short-term and/or
irregular nature.
7.2 A casual
employee shall be paid an hourly rate equal to one-thirty eighth of the
appropriate weekly rate prescribed by Clause 20, Rates of Pay, plus an
additional loading of fifteen (15 %) per cent.
7.3 Pursuant to
the Annual Holidays Act 1944, casual employees are entitled to payment
in lieu of annual leave at the end of each engagement in addition to
entitlements under this clause, ie an amount equal to one-twelfth (8.33%) of
the employee’s ordinary pay for such period of engagement.
7.4 Where a casual
employee is engaged to undertake shift work, the prescribed shift penalty for
the appropriate shift shall be paid in addition to the loading prescribed in
7.2 and 7.3.
7.5 A casual
employee shall be paid a minimum of two hours at the appropriate rate for each
engagement.
NOTE: To
calculate the appropriate rate of pay for a casual employee the formula is:
appropriate hourly rate + 15% = sub total (1) [+appropriate shift penalty =
subtotal (2)]+ 8.33% = total.
7.6 Personal
Carers Entitlement for casual employees
(a) Subject to the
evidentiary and notice requirements in Clauses 41.1(b) and 41.1(d) casual
employees are entitled to not be available to attend work, or to leave work if
they need to care for a person prescribed in Clause 41.1(c)(ii) who are sick
and require care and support, or who require care due to an unexpected
emergency, or the birth of a child.
(b) The employer
and the employee shall agree on the period for which the employee will be
entitled to not be available to attend work. In the absence of agreement, the
employee is entitled to not be available to attend work for up to 48 hours
(i.e. two days) per occasion. The casual
employee is not entitled to any payment for the period of non-attendance.
(c) An employer
must not fail to re-engage a casual employee because the employee accessed the
entitlements provided for in this clause. The rights of an employer to engage
or not to engage a casual employee are otherwise not affected.
7.7 Bereavement
entitlements for casual employees
(a) Subject to the
evidentiary and notice requirements in Clause 42 casual employees are entitled
to not be available to attend work, or to leave work upon the death in
Australia of a person prescribed in Clause 41.1(c)(ii).
(b) The employer
and the employee shall agree on the period for which the employee will be
entitled to not be available to attend work. In the absence of agreement, the
employee is entitled to not be available to attend work for up to 48 hours
(i.e. two days) per occasion. The casual employee is not entitled to any
payment for the period of non-attendance
(c) An employer
must not fail to re-engage a casual employee because the employee accessed the
entitlements provided for in this clause. The rights of an employer to engage
or not engage a casual employee are otherwise not affected.
8. Live-in Employee
8.1 A live-in
employee shall mean a person who lives on the employer's premises and such
premises are available to be lived in for 7 days of the week.
8.2 An employer
shall ensure a live-in employee is rostered off duty for a minimum of 8 days in
any 4 week (28 day) period.
8.3 A live-in
employee will be provided with full board and lodging by the employer, however
an employer may deduct $87.50 or 20 percent (whichever is the lesser amount)
from an employee's weekly wage.
8.4 The provisions
of this Award relating to hours, shift work, weekend penalties, sleepover
allowance, rest breaks and overtime shall not apply to live-in employees.
9. Traineeships
The parties to this Award shall observe the terms of the
Private Hospital, Aged and Disability Care Services Training Wage (State)
Award, as amended.
PART III
HOURS OF WORK
10. Hours of Work
10.1 The ordinary
hours of work, except for shift workers, shall be no more than 152 hours in any
four week period exclusive of meal breaks, worked between the hours of 6.00 am
and 6.00 pm Monday to Sunday inclusive.
10.2 The ordinary
hours of work for shift workers shall be no more than 152 hours in any four
week period.
10.3 The employer in
rostering ordinary hours of work shall take all reasonable steps to accommodate
requests of the employee(s).
10.4 Weekend Work
(a) An employee
who is not a shift worker who works ordinary hours on a Saturday shall be paid
a loading of 50% in addition to their ordinary rate of pay.
(b) An employee
who is not a shift worker who works ordinary hours on a Sunday shall be paid a
loading of 75% in addition to their ordinary rate of pay.
11. Overtime
11.1 Overtime means
time worked with the prior authorisation of the employer beyond the ordinary
hours of work specified in this Award and/or outside the span of hours
specified in this Award.
11.2 Overtime shall
be paid time and one half ordinary pay up to two (2) hours each day and
thereafter double ordinary pay; provided however, that all overtime worked on
Sunday shall be paid at double ordinary pay and all overtime worked on public
holidays shall be paid for at double time and one-half ordinary pay
11.3 Shift and
non-shift workers shall receive overtime payments in accordance with this
Clause where they are required to work any additional hours beyond their
rostered shifts.
11.4 Part time
non-shift workers must:
(a) work the full
time equivalent hours within the span of hours identified in 10.1 Hours of
Work before overtime is payable ; or
(b) work outside
the span of hours identified in Clause 10.1 Hours of Work before overtime is
payable.
11.5 Part time shift
workers must work the full time equivalent hours before overtime is paid.
11.6 For the purpose
of calculating the payment of overtime, each day shall stand alone.
11.7 Subject to
clause 11.8 an employer may require an employee to work reasonable overtime at
overtime rates or as otherwise provided for in this award.
11.8 An employee may
refuse to work overtime in circumstances where the working of such overtime
would result in the employee working hours which are unreasonable.
11.9 For the
purposes of clause 11.8 what is unreasonable or otherwise will be determined
having regard to:
(a) any risk to
employee health and safety;
(b) the employee’s
personal circumstances including any family and carer’s responsibilities;
(c) the needs of
the workplace or enterprise;
(d) the notice (if
any) given by the employer of the overtime and by the employee of his or her
intention to refuse it; and
(e) any other
relevant matter.
12. Time Off in Lieu
of Overtime
12.1 Time Off in
lieu of payment for overtime
(a) An employee
may elect, with the consent of the employer, to take time off in lieu of
payment for overtime at a time or times agreed with the employer.
(b) Overtime taken
as time off during ordinary hours shall be taken at the ordinary time rate,
that is an hour for each hour worked.
(c) An employer
shall, if requested by an employee, provide payment, at the rate provided for
the payment of overtime in the Award, for any overtime worked under subclause
(a) above where such time has not been taken within four weeks of accrual.
Notwithstanding anything contained elsewhere in this subclause, on notice from
the employer, an employee must elect within six months of accrual, whether to
take overtime worked under (a) above as an overtime payment or as time off work
at the ordinary time rate of pay.
13. Call Back
13.1 An employee who
is recalled to work after leaving the place of employment shall be paid a
minimum of two hours pay at the appropriate overtime rate, as in Clause 11,
Overtime for such time so recalled, provided that the employee shall not be
required to work the full two hours if the work is completed in a shorter
period.
14. Shift Work
14.1 Definitions
(a) "Evening
Shift" means any shift which finishes after 8.00 pm and at or before 12.00
midnight Monday to Friday.
(b) "Night
Shift" means any shift which finishes after 12.00 midnight or commences
before 6.00am Monday to Friday.
(c) "Saturday
shift" means any time worked between midnight Friday and midnight
Saturday.
(d) "Sunday
Shift" means any time worked between midnight Saturday and midnight
Sunday.
(e) "A
gazetted Public Holiday Shift" means any time worked between midnight on
the night prior to the public holiday and midnight of the public holiday.
14.2 Engagement in
Shift Work
Where an employer wishes to engage an employee in shift
work, the employer shall advise the employee in writing, specifying the period
over which the shift is ordinarily worked.
14.3 Shift Loadings
(a) An employee
working an evening shift shall be paid a loading of 15% on their ordinary rate
of pay for the whole of such shift.
(b) An employee
who works a night shift shall be paid a loading of 30% on their ordinary rate
of pay for the whole of such shift.
(c) An employee
who works a Saturday shift shall be paid a loading of 50% on their ordinary
rate of pay for that part of such shift.
(d) An employee
who works a Sunday shift shall be paid a loading of 75% on their ordinary rate
of pay for that part of such shift.
(e) An employee
who works a Public Holiday shift shall be paid a loading of 150% on their
ordinary rate of pay for that part of such shift.
14.4 Shifts are to
be worked in one continuous block of hours that may include meal breaks and
sleepover.
15. Roster of Hours
15.1 The ordinary
hours of work for each employee other than casuals shall be displayed on a
roster in a place conveniently accessible to employees. Such roster shall be
displayed two weeks prior to the commencing date of the first working period in
any roster.
15.2 A roster may be
changed by mutual agreement between the employer and an employee at any time to
enable the services of the employer to be carried on where another employee is
absent from duty on account of illness or in emergency, but where any such
alteration involves an employee working on a day which would have been their
day off such time worked shall be dealt with in accordance with Clause 11,
Overtime or Clause 14, Shiftwork.
16. Excursions
16.1 An excursion is
where an employee(s) will take a client(s) away from the usual workplace(s) for
a specific activity that may extend beyond their normal working hours and/or
duties.
16.2 Where an
employee agrees to supervise clients during an excursion activity, the
following payment shall apply to such work:
(a) For all time
worked between the hours of 8am to 6pm, Monday to Sunday inclusive, payment
shall be made at the employee’s ordinary rate of pay up to a maximum payment of
8 hours per day.
(b) For all time
worked between the hours of 6am to 8am and/or between the hours of 6pm to 10 pm
Monday to Sunday inclusive, payment shall be made at the appropriate overtime
rate set out in Clause 11 Overtime.
(c) Where an
employee is required to sleepover and be available to deal with any urgent
situation should one arise, payment of a sleepover allowance in accordance with
Clause 28.4, Sleepover Allowance, shall apply.
(d) By agreement,
overtime worked in accordance with 16.2(b) may be taken accordance with Clause
12, Time Off in Lieu of Overtime.
17. Meal Breaks
17.1 A meal break of
not less than thirty minutes shall be allowed each day, for lunch and/or
dinner. No employee should be required
to work more than five hours continuously without a meal break, but where they
do, with the authorisation of the employer, any time worked in excess of five hours
shall be paid for at the overtime rates set out in Clause 11.2 Overtime until
such time as the employee receives a meal break.
17.2 Nothing in this
clause should be deemed to mean that an employee would be deprived of, nor
deprive themselves of a meal break, simply because of pressure of general work.
17.3 Where an
employee is required to have their meal on the premises, including to have a
meal with clients, that time shall be paid and 17.1 does not apply.
18. Breaks Between
Shifts and Overtime
18.1 Employees
required to continue work after their normal ceasing time must have a rest
period of ten (10) consecutive hours before again starting work.
18.2 Employees
directed to resume or continue work without having received a break in
accordance with 18.1 shall be paid at the overtime rates set out in Clause 11,
Overtime until they are released from duty. They will then be entitled to be
absent for a period of ten (10) consecutive hours without loss of pay.
18.3 The provisions
of 18.1 and 18.2 shall not apply to any sleepover whether or not that sleepover
is connected with an ordinary rostered shift.
PART IV
CLASSIFICATIONS,
EXEMPTIONS, EXCLUSIONS, WAGES AND SUPERANNUATION
19. Classifications,
Exemptions and Exclusions (Other Than Clerical and Administrative Employees)
19.1 This clause
shall operate in determining the appropriate grading for new classifications
established at Inala and agreed to by the parties after the operative date of
this award. When classifying employees, the employer may have regard to the
indicative competencies for each grade contained within Appendix A to this
award.
19.2 "General
Staff - Grade 1" shall mean a person who is employed to assist General
Staff - Grades 2 to 6 within a defined area of social and community welfare
services and is under the immediate and direct supervision of another employee
in relation to all aspects of their employment. In no case shall a General Staff - Grade 1 be responsible for
policy development, or co-ordination, or the direction or supervision of paid
or unpaid workers. However, a General
Staff - Grade 1 may be required to provide information for use in the
co-ordination and policy development of an organisation.
19.3 "General
Staff - Grade 2" shall mean a person who is employed to perform duties of
a more complex, varied and responsible nature than a General Staff - Grade 1,
which may include service delivery on an individual, group or community basis
and social educators and vocational educators.
Such person may be required to exercise initiative and independent
judgement but will be under the general supervision of another employee subject
to this award. In no case shall a
General Staff - Grade 2, be required to develop policy for or co-ordinate a
service.
19.4 "General
Staff - Grade 3" shall mean an employee who performs more varied, complex
and responsible work than a Grade 2 as defined above, in providing social
welfare services on an individual, group or community basis. Such employee may be required to exercise
substantial responsibility in relation to service delivery, initiative and
substantial judgement and have an extensive knowledge of social and community
welfare services and shall be subject only to general supervision. Such duties may include case responsibility
for clients, co-ordination of a service, contributing to policy development,
supervision of other workers and/or complex counselling, and may include the
co-ordination and/or administration of activity therapy centres, workshops and
supported employment services and independent living training for the
developmentally disabled.
19.5 "General
Staff - Grade 4" shall mean an employee who would not ordinarily receive
instructions from another employee as to the performance of their duties; and
who is responsible for any one or more of the following.
(i) The overall
administration/coordination of a service, agency or workplace of the employer
including the supervision of one or more Grade 3 employees;
(ii) Is primarily
engaged in developing and implementing policies and/or programs at a senior
level for a service in relation to general or specific aspects of social and
community welfare services;
(iii) Is primarily
engaged in the administration/co-ordination of activity therapy centres,
workshops and supported employment services for the developmentally disabled
where such employment based schemes cater for more than 30 disabled persons and
independent living training where such community and hostel based residences
cater for more than 20 disabled persons;
(a) Where the
prime responsibility lies in a specialised field, employees at this grade would
undertake at least some of the following:
(i) Co-ordinate
projects;
(ii) Co-ordinate/manage
the operation of a distinct element(s) of a larger organisation, which may
include supervision of staff;
(iii) Under general
direction undertake a variety of tasks of a specialised and/or detailed nature;
(iv) Exercise
specialised judgment within prescribed areas.
19.6 "General
Staff - Grade 5" shall mean an employee who undertakes the functions of a
Grade 4 employee but at a higher level of complexity, responsibility,
initiative and autonomy, including, but not limited to, the following:
(i) Developing
and implementing policies and/or programs at a more senior level than a Grade 4
employee;
(ii) Influencing
the operational activities of the organisation;
(iii) Adopting a
broader strategic perspective towards their work than employees at lower
grades;
(iv) Developing and
implementing the long term goals of the organisation;
(v) Setting
outcomes in relation to the organisation’s objectives and devising strategies
to achieve them; and
(vi) May supervise
employees or teams of employees classified at a lower grade
(vii) May be
involved in client centred activities which form a component of direct support
coverage.
(a) Where the
prime responsibility lies in a specialised field, employees at this grade will
undertake the functions of a Grade 4 employee but at a higher level of
complexity, responsibility, autonomy and a higher level of discipline
knowledge, including, but not limited to, the following:
(i) Working under
limited direction from senior management or the employer and having significant
delegated authority;
(ii) May supervise
employees classified at a lower grade.
19.7 "General
Staff - Grade 6" shall mean an employee who exercises a high level of
responsibility for organisational management and decision making, exercises
considerable independent judgement and a high degree of autonomy, and provides
high level expert advice, including but not limited to, the following:
(i) Involvement
in establishing operational procedures which impact on activities undertaken
and outcomes achieved by the organisation and/or activities undertaken by
sections of the community serviced by the organisation;
(ii) Undertaking
the control and co-ordination of key aspects of the work of the organisation;
(iii) Developing
and implementing the long-term goals of the organisation;
(iv) Undertaking a
wide range of managerial or specialised functions to achieve results in line
with organisational goals;
(v) Developing and
administering complex policy, organisational and program matters;
(vi) May supervise
employees or teams of employees across a variety of programs classified at a
lower grade;
(vii) May be
involved in client centred activities which form a component of direct support
coverage.
(a) Where the
prime responsibility lies in a specialised field, a senior specialist at this
grade will be subject to broad direction from senior officers, and will
undertake duties including, but not limited to, the following:
(i) Undertaking
work of substantial scope and complexity such that a major portion of such work
requires initiative;
(ii) Undertaking
duties of a professional nature at a senior level;
(iii) Undertaking
functions across a range of administrative, specialist or operational areas
which include specific programs or activities, management of service delivery
and the provision of high level advice;
(iv) Manage
extensive work programs or projects in accordance with the goals of the
organisation;
(v) Apply high
level analytical skills in the attainment of the objectives of the
organisation;
(vi) May supervise
employees classified at a lower grade.
(b) Exemptions
An employee who is in receipt of at least 5% in excess
of the rates of pay set out for a Grade 6, Year 2 employee in ‘Table 1 - Rates
of Pay’ of this Award shall be exempt from the provisions of Part III, Hours of
Work of this Award and from the provisions of Clause 32 On-Call Allowance of
Part V, Allowances, Expenses and Amenities of this Award.
(c) Exclusions
The following employees shall be excluded from this
Award:
(i) an employee
whose duties are principally managerial/administrative and who is a member of
the senior management team of a large multi-function organisation which
administers a range of services/facilities and workplaces;
(ii) the principal
officer of an organisation where that principal officer has the legal and/or
managerial responsibility of that organisation.
20. Rates of Pay
20.1
(i) Employees
shall be paid in accordance with Table 1 from the first full pay period to
commence on or after 6 December 2005.
(ii) Employees
shall be paid in accordance with Table 2 from the first full pay period to commence
on or after 1 July 2006.
(iii) Employees
shall be paid in accordance with Table 3 from the first full pay period to
commence on or after 1 July 2007.
(iv) Employees
shall be paid in accordance with Table4 from the first full pay period to
commence on or after 1 July 2008.
20.2 It is a term of
this award that the union will not pursue any improvements in wages or
conditions of employment, including any increases arising from the general
increases given by the Federal or State Industrial tribunals or the Fair Pay
Commission that arised during the term of the award.
21. Regrading and
Classification Committee
21.1 Where an
employee and their employer are unable to resolve a dispute relevant to the
appropriate grading of the employee the dispute is to be referred to the
Regrading and Classification Committee.
21.2 Function of
Committee
The function of the Regrading and Classification
Committee is to resolve disputes over classifications and grading that arise
under this Award.
21.3 Process for Regrading
and Classification exercise:
(a) Where the
employee(s) disputes the grading, in the first instance the employee(s) shall
seek a review by using Clause 45 Grievance and Dispute Settling Procedure (a)
(b) (c) (d).
(b) In the event
of failure to resolve the grading dispute in this manner, the employee(s) can
lodge an appeal with the Regrading and Classification Committee.
(c) The
employee(s) must lodge an appeal in writing within one month (28 days) of the
employee(s) being graded. The appeal
must set out grounds in support of a regrading.
(d) The appeal in
(c) shall then be considered within 2 weeks (14 days) and the evaluation of
that job reassessed.
(e) The Committee
shall consist of:
One union or employee representative, and two employer
representatives. (see 21.4)
(f) The Committee
shall interview the applicant(s) and the employer as part of the process.
(g) Final decision
on the appeal should be reached by consensus if possible.
(h) In the absence
of consensus, the Committee shall determine the matter.
(i) If either
party is not satisfied with the determination of the Committee, either party
may refer the matter to the NSW Industrial Relations Commission for
resolution. Such application shall be
made within (three weeks) 21 days from the date that the Committee determined
the matter.
21.4 Composition of
Committee:
(a) One union
representative nominated by the Union, or other representative nominated by the
employee.
(b) One employer
representative from an industry wide panel established by employers. This person would not be nominated or
employed by the employer involved in the appeal before the Committee.
(c) One employer
representative of the applicant'(s) employer but not a person previously
directly involved in the appeal. This
person may be any nominee of the relevant employer internal or external.
21.5 All
classification issues other than those referred to in 21.2 shall be dealt with
in accordance with Clause 45, Grievance and Dispute Settling Procedure.
22. Incremental Placement
and Advancement
Incremental Placement:
22.1 Each employer
shall classify each of their employees in accordance with Clause 19,
Classifications, Exemptions and Exclusions, of this Award.
22.2 An employee
shall be appointed to the first year of the appropriate Grade, with the
following exceptions:
(a) Community
Services Worker Grade 1 with a relevant post-secondary qualification of two or
more full-time equivalent years shall be appointed at least at year 2 of the
Grade;
(b) A Community
Services Worker Grade 2 with a relevant post-secondary qualification of two or
more full-time equivalent years shall be appointed at least at year 2 of the
Grade;
(c) A Community
Services Worker Grade 3 with a relevant degree or diploma of two or more years
full-time equivalent shall be appointed at least year 2 of the Grade;
(d) A Coordinator
or person required to supervise 10 or more employees other than Community
Services Worker Grade 3 shall be appointed at least at Year 3 of Grade 3.
Incremental Advancement:
22.3 Full time, Part
time, and Term employees shall move from level to level within a grade after
each 12 months continuous service.
23. Higher Duties
23.1 An employee who
is called upon by the employer to perform the duties of another employee in a higher
classification under this Award for at least 38 consecutive rostered hours
shall be paid for the days on which those duties are performed at a rate not
less than the minimum rate prescribed for the higher classification provided
that such claims be made by the employee within one month of the cessation of
the performance of such duties.
23.2 Where a public
holiday falls within a period referred to in 23.1, the public holiday shall be
considered as time worked in the higher classification.
23.3 An employee
required to perform the work of another employee shall not suffer any reduction
in their wage.
23.4 The payment
paid in 23.1 shall be considered to be the employee’s ordinary rate of pay for
all purposes while ever the employee is in receipt of the higher duties
payment.
24. Superannuation
24.1 An employer
shall contribute to a superannuation fund as specified in 24.4 on behalf of
each eligible employee, such superannuation contributions as required to comply
with the Superannuation Guarantee (Administration) Act 1992 as amended
from time to time.
24.2 Employers to
Participate in Fund:
(a) An employer
shall make application to the Fund as specified in 24.4 to become a
participating employer in the Fund and shall become a participating employer upon
acceptance by the Trustee of the Fund.
(a) An employer
shall provide each employee who is not a member of the Fund with a membership
application form upon commencement of employment.
(c) Each employee
shall be required to complete the membership application and the employer shall
forward the completed application to the Fund by the end of the calendar month
of commencement of employment.
24.3 Additional
Employee Superannuation Contributions:
(a) An employee
may make contributions to the Fund as specified in 24.4 in addition to those
made by the employer.
(b) An employee
who wishes to make additional contributions must authorise the employer in
writing to pay into the Fund, from the employee’s wages, a specified amount in
accordance with the Fund trust deed and rules.
(c) An employer
who receives written authorisation from the employee must commence making
payments into the Fund on behalf of the employee within 14 days of receipt of
the authorisation.
24.4 The
"Fund" shall mean the Health Employees Superannuation Trust Australia
(HESTA) or the Australian Superannuation Savings Employment Trust or any
complying Fund.
25. Payment of Wages
25.1 The weekly rate
of pay shall be the annual rate of pay divided by 52.17857.
25.2 All wages shall
be paid at least fortnightly by cash, cheque or electronic funds transfer, by
agreement between the majority of employees and the employer. Provided that
where an employer and employee agree, wages may be paid monthly.
25.3 Wages shall be
paid during working hours on a weekday which is not more than five (5) days
following the end of a pay period. The payday once selected shall not be
changed without the agreement of the Union and a majority of the employees.
25.4 In the case of
electronic funds transfer, wages shall be transferred to the nominated account
by midnight on the nominated payday.
25.5 Upon
termination, wages and any other monetary entitlement due to an employee shall
be paid on the date of termination.
25.6 An employer may
deduct from amounts due to an employee such amounts as authorised in writing by
the employee and deductions of income tax required to be made to the Australian
Taxation Office.
26. Salary Packaging
26.1 Where agreed
between the employer and a full-time or part-time employee, an employer may
offer salary packaging in respect of salary.
Neither the employer nor the employee may be compelled to enter into a
salary packaging agreement.
26.2 Salary
packaging shall mean that an employee will have part of their salary packaged
into a fringe benefit which does not constitute a direct payment to the
employee but is payable to a bona fide third party.
26.3 The terms and
conditions of such a package shall not, when viewed objectively, be less
favourable than the entitlements otherwise available under the award and shall
be subject to the following provisions:
(a) the employer
shall ensure that the structure of any agreed remuneration package complies
with taxation and other relevant legislation;
(b) where there is
an agreement to salary package, the agreement shall be in writing and made
available to the employee;
(c) the employee
shall have access to details of the payments and transactions made on their
behalf. Where such details are maintained electronically, the employee shall be
provided with a printout of the relevant information;
(d) the employer
has the right to vary or withdraw from a salary packaging agreement and/or
withdraw from offering salary packaging in the event of amendments to
legislation that are detrimental to, or increase the costs of, salary packaging
arrangements;
(e) in the event
that the employer withdraws from a salary packaging agreement, the individual
employee’s salary will revert to that specified in Table 1, Rates of Pay of
this Award;
(f) notwithstanding
any of the above arrangements, the employer or employee may cancel any salary
packaging agreements by the giving of one month’s notice of cancellation to the
other party;
(g) the
calculation of entitlements concerning occupational superannuation and annual
leave loading on annual leave pursuant to Clause 35.2, Annual Leave, will be
based on the value of the employee's total salary as outlined in Table 1, Rates
of Pay of this Award;
(h) unless there
is agreement between the employer and the employee to the contrary, all salary
packaging arrangements shall cease during any period of leave without pay,
including periods of unpaid sick leave.
27. Time and Pay
Records
27.1 In accordance
with the provisions of the Industrial Relations Act 1996 (NSW) every
employer in the industry shall keep time and pay records relating to employees.
Such time and pay records will usually be kept at the place where business is
carried out.
27.2 Such records
shall be kept for a period of at least 6 years.
27.3 On pay days the
employer shall provide each employee with a written statement showing the gross
salary including overtime and allowances paid, the amount deducted for taxation
purposes and particulars of other deductions made that have been part of the
calculated net amount paid.
PART V
ALLOWANCES AND
AMENITIES
28. Sleepover
Allowance
28.1 Sleepover means
a continuous period of eight hours during which an employee is required to
sleep at the workplace and be available to deal with any urgent situation which
cannot be dealt with by another employee or be dealt with after the end of the
sleepover period.
28.2 The employer
shall take all reasonable steps to enable the employee to sleep on the premises
including the provision of a bed with privacy. Access to a bathroom, toilet and
a meal room shall be provided free of charge to the employee.
28.3 An employee
shall only sleep over under the following conditions:
(a) There is an
agreement between the employee and the employer with at least a week’s notice
in advance, except in the case of an emergency; and
(b) a sleepover
shall always consist of eight continuous hours.
28.4 The sleepover
allowance is equivalent to three hours payment at the employee’s ordinary rate
of pay. Such payment is compensation for the sleepover and for all necessary
work up to two hours duration during the sleepover period. Any necessary work
in excess of two hours during the sleepover period shall be compensated at
overtime rates in addition to the sleepover allowance.
When calculating the appropriate shift penalty,
pursuant to Clause 14, Shift Work, the hours worked prior to the sleepover
shall be treated separately to the hours worked after the sleepover.
28.5 An employee on
a sleepover shall not be required to work more than eight hours before, and/or
more than eight hours after a sleepover, unless provision has been made at a
workplace to work longer hours for the purpose of providing more continuous
leisure time within the roster and this arrangement has the genuine agreement
of the employees affected.
28.6 Where such an
arrangement as outlined in subclause 28.5 is entered into the employer must
ensure that the arrangement does not adversely affect the health and safety of
the employee(s) involved.
29. First-Aid
Allowance
29.1 An employee who
holds a current first-aid certificate issued by the St. John Ambulance
Association or Australian Red Cross Society or equivalent qualification and who
is required by their employer to be
available to perform first-aid duty at their workplace shall be paid an
allowance as set out in Item 1 of Table 2 with a minimum payment of one day.
30. On-Call Allowance
30.1 Employees may
be required from time to time to be on call in order to maintain out of hours
services.
30.2 Employees
required to be on call shall be paid $15.00 per 24 hour period or for any part
of that 24 hour period.
30.3 Where employees
are required to attend the workplace when on call the provisions of Clause 13,
Call Back, apply.
31. Motor Vehicle
Allowance
31.1 Where employees
are required by their employer to use their motor vehicle in the course of
their duty, they shall be paid an amount set out in Item 2 of Table 2 per
kilometre travelled during such use.
32. Expenses
32.1 An employee
required to stay away from home overnight shall be reimbursed the cost of
pre-approved board, lodging and meals.
Reasonable proof of expenses incurred is to be provided by the employee
to the employer.
32.2 An employer
shall reimburse all reasonable expenses, including the cost of telephone calls,
necessarily incurred by an employee in carrying out their duties subject to
reasonable proof of the expenses being incurred being supplied to the employer.
32.3 This Clause
does not apply to employees who are engaged on sleepover at the employers
premises.
33. Amenities
33.1 The employer
shall provide reasonable toilet and washing facilities for the use of employees
in each workplace.
33.2 The employer
shall supply and maintain reasonable heating and cooling appliances for the
safe and healthy functioning of the workplace.
33.3 The employer
shall provide reasonable facilities for the taking of meals, including a table
and chairs, boiling water, a refrigerator, a suitable place for the storing of
utensils and supplies and a sink and running water.
33.4 The employer
shall provide for employees a rest area well furnished.
33.5 The employer
shall maintain all amenities in a safe and hygienic manner and to a reasonable
standard.
PART VI
LEAVE
34. Sick Leave
34.1
(a) In the event
of an employee becoming sick and unfit for duty and certified as such by a duly
qualified medical practitioner, they shall be entitled to 76 hours leave on
full pay for each year of service.
(b) Such leave
shall be available from the beginning of each year of service.
(c) For the
purpose of this clause, illness shall include stress and mental ill health.
34.2 The employer
may dispense with the requirements of a medical certificate where the absence
does not exceed two consecutive days or where in the employer’s opinion
circumstances are such not to warrant such requirement.
34.3 Each employee
shall take all reasonably practicable steps to inform the employer of their
inability to attend for work and as far as possible state the estimated
duration of the absence. Where practicable such notice shall be given within 24
hours of the commencement of such absence.
34.4 If the full
period of sick leave as described above is not taken in any year, such portion
as is not taken shall be cumulative up to five years. There shall be no payment
of portions of sick leave not taken on retirement or termination.
34.5 Where an
employee has, in accordance with this clause, taken sick leave, the employee
shall not be required to work any ordinary hours other than those previously
rostered so as to avoid or minimise the requirement on an employer to provide
paid sick leave.
35. Annual Leave
35.1 Full time and
part-time employees shall be entitled to annual leave after each twelve months
of continuous service.
35.2 Such annual leave
shall be:
(a) if the
employee is regularly rostered for duty over seven days of the week - five
weeks with pay after each twelve months of continuous service.
(b) for all other
full-time and part time employees four weeks with pay after each twelve months
of continuous service.
35.3 Fixed term
employees engaged for more than 12 months are entitled to annual leave in
accordance with 35.2. Fixed term
employees engaged for less than 12 months are entitled to be paid annual leave
on a pro rata basis at the end of their term of employment.
35.4 By mutual
agreement between the employer and employee annual leave entitlements may be
paid prior to taking such leave or in regular instalments on normal paydays
during the period of such leave.
35.5 All other
provisions of the Annual Holidays Act 1944 shall apply.
36. Annual Leave
Loading
36.1 In this clause
the Annual Holidays Act 1944 is referred to as "the Act".
36.2 Before an
employee takes their annual leave they shall be paid the following in addition
to their normal weekly pay (exclusive of shift penalties) for the period of
annual leave taken:
Either:
(a) A loading of
17.5% of their normal weekly pay (exclusive of shift penalties); or
(b) The shift
penalties pursuant to Clause 14.3 (a), (b), (c) and (d) of Clause 14 Shift Work
that the employee would have received for the period of leave taken had the
employee not been on leave,
Whichever is the greater amount.
36.3 The loading is
payable in addition to the pay for the period of leave given and taken and due
to the employee under the Act and this Award.
36.4 No loading is
payable to an employee who takes annual leave wholly or partly in advance.
Where an employee continues in employment until the day when they would have
been entitled under the Act to annual leave then the loading calculated in
accordance with 36.2 becomes payable for such leave taken wholly or partly in
advance.
36.5 Where, in
accordance with the Act, the employer’s establishment or part of it is
temporarily closed down for the purpose of giving an annual holiday or leave
without pay to the employees a loading as calculated in 36.2 will be paid to
employees entitled to leave under the Act. Employees not entitled to leave
under the Act shall be paid a proportion of the loading based on the period of
completed weeks service prior to the close down divided by 52.
36.6 Where the
employment of an employee is terminated for a cause other than misconduct and
at the time of termination the employee has not been given and has not taken
the whole of any annual leave to which they are entitled they shall be paid a
loading calculated in accordance with 36.2 for such leave.
36.7 No loading is
payable on the termination of an employee’s employment except as provided for
in 36.6.
37. Long Service
Leave
37.1
(a) Each employee
shall be entitled to two months long service leave on ordinary pay after ten
years' service; thereafter additional long service leave shall accrue on the
basis of five months long service leave for each ten years' service. This
additional leave may be taken on a pro-rata basis each five years after
completing the initial 10 year period of service.
(b) Where the
services of an employee with at least five years' service are terminated by the
employer for any reason other than the employee's serious and wilful
misconduct, or by the employee on account of illness, incapacity or domestic or
other pressing necessity, or by reason of the death of the employee, he/she
shall be entitled to be paid a proportionate amount on the basis of two months
for ten years service.
37.2 For the purpose
of sub-clause (i) of this clause:
(a) service shall
mean continuous service with any one employer/organisation;
(b) service shall
not include:
(1) any period of
leave without pay except in the case of employees who have completed at least
ten years service (any period of absence without pay being excluded there from)
in which case service shall include any period without pay not exceeding six
months taken after 1 June, 1980;
(2) any period of
service as a part-time worker except as provided for in sub-clause (vi) of this
clause.
37.3
(a) The employer
shall give to each worker at least one month's notice of the date from which it
is proposed that the worker's long service leave shall be given and taken. Long service leave shall be taken as soon as
practicable having regard to the needs of the facility, or where the employer
and the employee agree, such leave may be postponed to an agreed date.
(b) Where the
employer and the employee agree in writing that the taking of a period of leave
be postponed at the request of an employee to an agreed future date, the period
of leave at the time of this agreement being made will, when taken, be paid at
the rate applicable at the time of the agreement.
37.4
(a) On the
termination of employment of an employee, otherwise than by his/her death, an
employer shall pay to the employee the monetary value of all long service leave
accrued and not taken at the date of such termination and such monetary value
shall be determined according to the salary payable to the employee at the date
of such termination.
(b) Where an
employee who has acquired a right to long service leave, or after having had
five years' service and less than ten years' service dies, the widow or the
widower of such employee or if there is no such widow or widower, the children
of such employee, or if there is no such widow, widower or children such person
who, in the opinion of the employer, was at the time of the death of such an
employee, a dependent relative of such employee shall be entitled to receive
the monetary value of the leave not taken or which would have accrued to such
employee had his/her services terminated as referred to in sub-clause (b) of
sub-clause 37.1 of this clause and such monetary value shall be determined
according to the salary payable to the employee at the time of his/her death.
Where there is a guardian of any children entitled
under this sub-clause the payment to which such children are entitled may be
made to such guardian for their maintenance, education and advancement.
Where there is no person entitled under this sub-clause
to receive the monetary value of leave payable under the foregoing provisions
payment in respect thereof shall be made to the legal personal representative
of such employee.
37.5 Full-time and
permanent part-time employees shall be entitled to have previous part-time
service as a part-time worker which is the equivalent of at least two full
days' duty per week taken into account for long service leave purposes in
conjunction with full-time and/or permanent part-time service on the basis of
the proportion that the actual number of hours worked each week bears to forty
hours up until 30 April, 1985 and bears to thirty-eight hours on and from 1
May, 1985, provided the part-time service as a part-time worker merges without
break with the subsequent full-time service or permanent part-time employment.
37.6 Where an
employee has been granted a period of long service leave prior to the coming
into force of this award, the amount of such leave shall be debited against the
amount of leave due under this award.
37.7 Employees of
the employer previously covered by alternative awards will have their long
service leave accrued entitlement carried over but the accrual and access to
long service leave entitlements from the date of transfer will be in accordance
with this award.
e.g. an employee with 15 years continuous service under
an alternative award at the time of transfer may have an accrued entitlement of
3 months long service leave. From this time onwards employees would accrue
their entitlements in accordance with this award, at the rate of 2.5 months for
each five years service as the continuity of service is not affected by the
change of award coverage. Thus, after 20 years continuous service the employee
would be entitled to 5.5 months leave, made up of 3 months under the previous
award and a further 2.5 months under this award.
38. Parental Leave
38.1 All employees
are entitled to parental leave in accordance with the provisions of the Industrial
Relations Act, 1996.
38.2 Permanent
employees are eligible for paid parental leave when they have completed at
least 40 weeks' of continuous service prior to the expected date of birth or
prior to the date of taking custody of the child.
38.3 Employees who
are eligible for paid parental leave are entitled to such leave as follows:
(i) Paid Leave
(a) Paid Maternity
Leave
An eligible employee is entitled to nine weeks paid
maternity leave at ordinary rate of pay from the date the maternity leave
commences.
Maternity leave may commence up to nine weeks prior to
the expected date of birth. It is not
compulsory for an employee to take this period off work. However, if an employee decides to work
during this period, it is subject to the employee being able to satisfactorily
perform the full range of normal duties.
(b) Paid Paternity
Leave - an eligible employee is entitled to one week paid paternity leave in
any one year at ordinary pay which must commence within four weeks of the birth
of the child. (Eligible employees will be as defined in the Industrial
Relations Act 1996.)
(c) Paid Adoption
Leave - an eligible employee is entitled to paid adoption leave of three weeks
from and including the date of taking custody of the child.
(d) Such leave may
be paid:
1. on a normal
fortnightly basis;
2. in advance in
a lump sum;
3. at the rate
of half pay over a period of 18 weeks on a regular fortnightly basis for
maternity leave and at the rate of half pay over a period of six weeks on a
regular fortnightly basis for adoption leave.
Annual and/or long service leave credits can be
combined with periods of maternity leave or adoption leave on half pay to
enable an employee to remain on full pay for that period.
(ii) Unpaid Leave
(a) Unpaid
Maternity Leave
An employee is entitled to a further period of unpaid
maternity leave of not more than twelve months after the actual date of birth
of the child.
(b) Unpaid
Paternity Leave
An employee is entitled to a further period of unpaid
paternity leave of not more than three weeks, to be taken in conjunction with a
period of paid paternity leave, unless otherwise agreed by the employer and
employee.
(c) Unpaid
Adoption Leave
An employee is entitled to unpaid adoption leave as
follows:
1. where the
child is under the age of 12 months - a period of not more than 12 months from
the date of taking custody;
2. where the
child is over the age of 12 months - a period of up to 12 months, such period
to be agreed upon by both the employee and the employer.
38.4 An employee who
has once met the conditions for paid maternity leave and paid adoption leave
will not be required to again work the 40 weeks' continuous service in order to
qualify for a further period of maternity leave or adoption leave, unless:
(i) there has
been a break in service where the employee has been re-employed or re-appointed
after a resignation, medical retirement or after her services have been
otherwise dispensed with; or
(ii) the employee
has completed a period of leave without pay of more than 40 weeks. In this context, leave without pay does not
include sick leave without pay, maternity leave without pay, or leave without
pay associated with an illness or injury compensable under the Workers'
Compensation Act.
38.5 An employee who
intends to proceed on maternity or paternity leave should formally notify
his/her employer of such intention as early as possible, so that arrangements
associated with her absence can be made.
Written notice of not less than eight weeks prior to the commencement of
the leave should accordingly be given.
This notice must include a medical certificate stating the expected date
of birth and should also indicate the period of leave desired.
38.6 In the case of
notification of intention to take adoption leave, due to the fact that an
employee may be given little notice of the date of taking custody of a child,
employees who believe that, in the reasonably near future, they will take
custody of a child, should formally notify their employer as early as
practicable of the intention to take adoption leave. This will allow arrangements associated with the adoption leave
to be made.
38.7 After
commencing maternity leave or adoption leave, an employee may vary the period
of her maternity leave or adoption leave, once, without the consent of the
employer and otherwise, with the consent of the employer. A minimum of four weeks' notice must be
given, although an employer may accept less notice if convenient.
38.8 Any person who
occupies the position of an employee on parental leave must be informed that
the employee has the right to return to his/her former position. Additionally, since an employee also has the
right to vary the period of her maternity leave or adoption leave, offers of
temporary employment should be in writing, stating clearly the temporary nature
of the contract of employment. The
duration of employment should also be set down clearly, to a fixed date or
until the employee elects to return to duty, whichever occurs first.
38.9 When an
employee has resumed duties, any period of full pay leave is counted in full
for the accrual of annual and long service leave and any period of maternity
leave or adoption leave on half pay is taken into account to the extent of
one-half thereof when determining the accrual of annual and long service leave.
38.10 Except in the
case of employees who have completed ten years service the period of parental
leave without pay does not count as service for long service leave
purposes. Where the employee has
completed ten years service the period of parental leave without pay shall
count as service for long service leave purposes provided such leave does not
exceed six months.
38.11 Parental leave
without pay does not count as service for incremental purposes. Periods of parental leave on full pay and at
half pay are to be regarded as service for incremental progression on a
pro-rata basis.
38.12 Where public
holidays occur during a period of paid parental leave, payment is at the rate
of parental leave received, that is the public holidays occurring in a period
of full pay parental leave are paid at the full rate and those occurring during
a period of half pay leave are paid at the half rate.
38.13 If because of an
illness associated with her pregnancy an employee is unable to continue to work
then she can elect to use any available paid leave (sick, annual and/or long
service leave) or to take sick leave without pay.
38.14 Where an
employee is entitled to paid maternity leave, but because of illness, is on
sick, recreation, long service leave, or sick leave without pay prior to the
birth, such leave ceases nine weeks prior to the expected date of the
birth. The employee then commences
maternity leave with the normal provisions applying.
38.15 Where, because
of an illness or risk associated with her pregnancy, an employee cannot carry
out the duties of her position, an employer is obliged, as far as practicable,
to provide employment in some other position that she is able to satisfactorily
perform. A position to which an
employee is transferred under these circumstances must be as close as possible
in status and salary to her substantive position.
38.16 In the event of
a miscarriage any absence from work is to be covered by the current sick leave
provisions.
38.17 In the case of
stillbirth, an employee may elect to take sick leave, subject to the production
of a medical certificate, or maternity leave.
She may resume duty at any time provided she produces a doctor's
certificate as to her fitness.
38.18 An employee who
gives birth prematurely, and prior to proceeding on maternity leave shall be
treated as being on maternity leave from the date leave is commenced to have
the child. Should an employee return to
duty during the period of paid maternity leave, such paid leave ceases from the
date duties are resumed.
38.19 An employee
returning from parental leave has the right to resume her former position. Where this position no longer exists the
employee is entitled to be placed in a position nearest in status and salary to
that of her former position and for which the employee is capable or qualified.
38.20 Employees may
make application to their employer to return to duty for less than the
full-time hours they previously worked by taking weekly leave without pay. Such return to work is to be according to
the following principles:
(i) the period is
to be limited to twelve months after which the full-time duties must be
resumed;
(ii) the employee
is to make an application for leave
without pay to reduce her full-time weekly hours of work. This application should be made as early as
possible to enable the employer to make suitable staffing arrangements. At least four weeks' notice must be given;
(iii) the quantum
of leave without pay to be granted to individual employees is to be at the
absolute discretion and convenience of the employer;
(iv) salary and
conditions of employment are to be adjusted on a basis proportionate to the
employee's full-time hours of work, that is for long service leave the period
of service is to be converted to the full-time equivalent and credited
accordingly.
(v) Full-time
employees who return to work under this arrangement remain full-time employees.
38.21 Where an
employee becomes pregnant whilst on maternity leave, a further period of
maternity leave may be granted. Should
this second period of maternity leave commence during the currency of the
existing period of maternity leave, then any residual maternity leave from the
existing entitlement lapses.
38.22 An employer must
not fail to re-engage a regular casual employee (see section 53(2) of the Industrial
Relations Act 1996 (NSW)) because:
(a) the employee
or employee's spouse is pregnant; or
(b) the employee
is or has been immediately absent on parental leave.
The rights of an employer in relation to engagement and
re-engagement of casual employees are not affected, other than in accordance
with this clause.
38.23 Right to request
(a) An employee
entitled to parental leave may request the employer to allow the employee:
(1) to extend the
period of simultaneous unpaid parental leave use up to a maximum of eight
weeks;
(2) to extend the
period of unpaid parental leave for a further continuous period of leave not
exceeding 12 months;
(3) to return from
a period of parental leave on a part-time basis until the child reaches school
age;
to assist the employee in reconciling work and parental
responsibilities.
(b) The employer
shall consider the request having regard to the employee’s circumstances and,
provided the request is genuinely based on the employee’s parental
responsibilities, may only refuse the request on reasonable grounds related to
the effect on the workplace or the employer’s business. Such grounds might include
cost, lack of adequate replacement staff, loss of efficiency and the impact on
customer service.
(c) Employee’s
request and the employer’s decision to be in writing
The employee’s request and the employer’s decision made
under sub-clauses 38.23 (a)(2) and 38.23 (a)(3) must be recorded in writing.
(d) Request to
return to work part-time
Where an employee wishes to make a request under Clause
38.23 (a)(3) such a request must be made as soon as possible but no less than
seven weeks prior to the date upon which the employee is due to return to work
from parental leave.
38.24 Communication
during parental leave
(a) Where an
employee is on parental leave and a definite decision has been made to
introduce significant change at the workplace, the employer shall take
reasonable steps to:
(1) make
information available in relation to any significant effect the change will
have on the status or responsibility level of the position the employee held
before commencing parental leave; and
(2) provide an
opportunity for the employee to discuss any significant effect the change will
have on the status or responsibility level of the position the employee held
before commencing parental leave.
(b) The employee
shall take reasonable steps to inform the employer about any significant matter
that will affect the employee’s decision regarding the duration of parental
leave to be taken, whether the employee intends to return to work and whether
the employee intends to request to return or other contact details which might
affect the employer’s capacity to comply with Clause 38.24 (a).
(c) The employee
shall also notify the employer of changes of address or other contact details
which might affect the employer’s capacity to comply with paragraph (a).
39. Calculation of Continuous
Service
See. Long Service
Leave Act 1955.
40. Public Holidays
40.1 For the
purposes of this clause, the following shall be taken as public holidays on the
days so gazetted: New Year’s Day,
Australia Day, Good Friday, Easter Saturday, Easter Monday, Anzac Day, Queen’s
Birthday, Labour Day, Christmas Day,
Boxing Day, or any holiday duly proclaimed and observed as a public holiday
within the area in which the service is situated.
40.2 Gazetted public
holidays shall be allowed to full time, part time and fixed term employees on
full pay on those days on which they are normally required to work.
40.3 Where an
employee who is not a shift worker is required to and does work on a public
holiday, the employee shall;
(a) choose to be
paid and in such case the employee
would receive their ordinary pay for
the day plus payment for actual time worked at single time; or
(b) choose to take
the equivalent time off and in such
case the employee would receive their ordinary pay for the day and the equivalent
time off for the actual time worked; or
(c) subject to
mutual agreement between the employee and the employer, aggregate the
equivalent time off with annual leave entitlements.
40.4 Where an
employee who is a shift worker and is required to and does work an ordinary
rostered shift on a public holiday, the employee shall be paid double time and
a half for such shift.
40.5 Where an
employee, who is a shift worker whose shift includes a gazetted public holiday,
who is then not required by the employer to work that gazetted public holiday,
shall have a day added to their annual holidays, or be paid a days pay
additional to their weekly wage.
41. Personal/Carer’s
Leave
41.1 Use of Sick
Leave
(a) An employee
with responsibilities in relation to a class of person set out in (c)(ii) who
needs their care and support, shall be entitled to use, in accordance with this
sub-clause any sick leave entitlement for absences to provide care and support
for such persons when they are ill.
(b) The employee
shall, if required,
(1) establish
either by production of a medical certificate or statutory declaration, the
illness of the person concerned or that the illness is such as to require care
by another person, or
(2) establish by
production of documentation acceptable to the employer or a statutory
declaration, the nature of the emergency and that such emergency resulted in
the person concerned requiring care by the employee.
In normal circumstances, an employee must not take
carer’s leave under this sub-clause where another person has taken leave to
care for the same person.
(c) The
entitlement to use sick leave in accordance with this sub-clause is subject to:
(i) the employee
being responsible for the care of the person concerned; and
(ii) the person concerned
being:
(A) a spouse of the
employee; or
(B) a de facto
spouse, who, in relation to a person, is a person of the opposite sex to the
first mentioned person who lives with the first mentioned person as the husband
or wife of that person on a bona fide domestic basis although not legally
married to that person; or
(C) a child or an
adult child (including an adopted child, a step child, a foster child or an ex
nuptial child), parent (including a foster parent and legal guardian),
grandparent, grandchild or sibling of the employee or spouse or de facto spouse
of the employee; or
(D) a same sex
partner who lives with the employee as the de facto partner of that employee on
a bona fide domestic basis; or
(E) a relative of
the employee who is a member of the same household, where for the purposes of
this paragraph:
1. "relative"
means a person related by blood, marriage or affinity;
2. "affinity"
means a relationship that one spouse because of marriage has to blood relatives
of the other; and
3. "household"
means a family group living in the same domestic dwelling.
(d) An employee
shall, wherever practicable, give the employer notice prior to the absence of
the intention to take leave, the name of the person requiring care and their
relationship to the employee, the reasons for taking such leave and the
estimated length of absence.
Note: In the unlikely event that more than 10 days sick
leave in any year is to be used for caring purposes the employer and employee
shall discuss appropriate arrangements which, as far as practicable, take
account of the employer’s and employee’s requirements.
Where the parties are unable to reach agreement the
disputes procedure at Clause 33 should be followed.
41.2 Unpaid Leave
for carer’s leave Purpose
An employee may elect, with the consent of the
employer, to take unpaid leave for the purpose of providing care and support to
a member of a class of person set out in sub-clause 41.1(c) (ii) above, who is
ill or who require care due to an unexpected emergency.
41.3 Annual Leave
(a) To give effect
to this clause, but subject to the Annual Holidays Act 1944, an employee
may elect with the consent of the employer, to take annual leave not exceeding
ten days in single day periods or part thereof, in any calendar year at a time
or times agreed by the parties.
(b) Access to
annual leave, as prescribed in 41.3 (a) above, shall be exclusive of any
shutdown period provided for elsewhere under this award.
(c) An employee
and employer may agree to defer payment of the annual leave loading in respect
of single day absences, until at least five consecutive annual leave days are
taken.
(d) An employee
may elect with the employers agreement to take annual leave at any time within
a period of 24 months from the date at which it falls due
41.4 Time Off in
lieu of payment for overtime
(a) An employee
may elect, with the consent of the employer, to take time off in lieu of
payment for overtime at a time or times agreed with the employer.
(b) Overtime taken
as time off during ordinary hours shall be taken at the ordinary time rate,
that is an hour for each hour worked.
(c) An employer
shall, if requested by an employee, provide payment, at the rate provided for
the payment of overtime in the Award, for any overtime worked under subclause
(a) above where such time has not been taken within four weeks of accrual.
Notwithstanding anything contained elsewhere in this subclause, on notice from
the employer, an employee must elect within six months of accrual, whether to
take overtime worked under (a) above as an overtime payment or as time off work
at the ordinary time rate of pay.
41.5 Make-up time
An employee may elect, with the consent of their
employer, to work "make-up time", under which the employee takes time
off ordinary hours, and works those hours at a later time, during the spread of
ordinary hours provided in the award, at the ordinary rate of pay.
42. Bereavement Leave
42.1 An employee
other than a casual employee shall be entitled to up to two days Bereavement
Leave without deduction of pay on each occasion of the death of a person
prescribed in 42.3 below.
42.2 The employee
must notify the employer as soon as practicable of the intention to take
Bereavement Leave and will, if required by the employer, provide to the satisfaction
of the employer proof of death.
42.3 Bereavement
Leave shall be available to the employee in respect of the death of a person in
relation to whom the employee could have utilised Clause 41.1 Personal/Carer’s
Leave, provided that for the purpose of Bereavement Leave, the employee need
not have been responsible for the care of the person concerned.
42.4 An employee
shall not be entitled to Bereavement Leave under this clause during any period
in respect of which the employee has been granted other leave.
42.5 Bereavement
Leave may be taken in conjunction with other leave available under Clauses
41.2, 41.3, 41.4 and 41.5, Personal/Carer’s Leave. Where such other available leave is to be taken in conjunction
with Bereavement Leave, consideration will be given to the circumstances of the
employee and the reasonable operational requirements of the employer.
43. Leave Without Pay
43.1 On application
by an employee, an employer may grant the employee leave without pay for any
purpose.
44. Jury Service
44.1 A full-time,
part-time or fixed term employee required to attend for jury service during
their ordinary working hours shall be reimbursed by the employer an amount
equal to the difference between the amount paid in respect of their attendance
for such jury service and the amount of wages they would have received in
respect of the ordinary time they would have worked had they not been on jury
service.
44.2 An employee
shall notify their employer as soon as possible of the date upon which they are
required to attend for jury service. Further the employee shall give their
employer documentary proof of their attendance, the duration of such attendance
and the amount received in respect of such jury service.
PART VII
GRIEVANCE AND
DISPUTE SETTLING PROCEDURE, TERMINATION, ORGANISATIONAL CHANGE AND REDUNDANCY
45. Grievance and
Dispute Settling Procedures
45.1 Any dispute or
grievance arising in the workplace other than a dispute or grievance arising
directly from an employer’s concern about an employee’s work performance or
conduct shall be dealt with in the following manner: -
(a) In the first
instance, the employee shall attempt to resolve the grievance with their
immediate supervisor or employer.
(b) In the event
of failure to resolve the grievance or where a direct discussion between the
employee and their immediate supervisor would be inappropriate, the employee
may notify an accredited representative of the Union or other representative of
their choice who shall confer with the appropriate supervisor and/or manager to
organise a meeting.
(c) Any such
meeting will be held as soon as possible after notification by the employee or
their representative of the grievance or dispute or within a time frame agreed
between both parties.
(d) While the above
procedure is being followed work shall continue normally. No party shall be
prejudiced as to the final settlement by the continuation of work.
(e) In the event
of failure to resolve the grievance or dispute amicably between the parties,
either party may refer the matter to the NSW Industrial Relations Commission.
46. Termination of
Employment
46.1 Nothing in this
clause shall prevent the summary dismissal of an employee for misconduct.
46.2
(a) Except for
misconduct, justifying summary dismissal, the services of an employee shall be
terminated by an employer only by notice as prescribed by the following:
Years of Continuous
Service
|
Notice Required
|
|
|
Not more than 1 year
|
at least one week
|
More than 1 but not more than 3 years
|
at least two weeks
|
More than 3 but not more than 5 years
|
at least three weeks
|
More than 5 years
|
at least four weeks
|
(b) Where an
employee is over 45 years of age they shall receive in addition to the above
table, one week’s extra notice, provided the employee has had two years
service.
(c) Nothing in
this clause shall prevent the employer from giving payment in lieu of, and
equal in value to, the period of notice in 48.2(a).
46.3 An employee may
terminate their service by giving the employer two weeks notice or by forfeiture
of two weeks pay in lieu of notice.
47. Organisational
Change and Redundancy
47.1 Application
(a) This clause
shall apply in respect of full time and part time persons employed under this
Award.
(b) In respect to
employers who employ more than 15 employees immediately prior to the
termination of employment of employees, in the terms of 47.4.
(c) Notwithstanding
anything contained elsewhere in this Award, this clause shall not apply to
employees with less than one year’s continuous service, and the general
obligation on employers shall be no more than to give such employees an
indication of the impending redundancy at the first reasonable opportunity, and
to take such steps as may be reasonable to facilitate the obtaining by the
employees of suitable alternative employment.
(d) Notwithstanding
anything contained elsewhere in this Award, this clause shall not apply where
employment is terminated as a consequence of conduct that justifies instant
dismissal, including malingering, inefficiency or neglect of duty, or in the
case of casual employees, apprentices or employees engaged for a specific
period of time or for a specified task or tasks or where employment is
terminated due to ordinary and customary turnover of labour.
47.2 Introduction of
Change
(a) Where an
employer has made a definite decision to introduce changes in production,
program, organisation, structure or technology that are likely to have
significant effects on employees, the employer shall notify the employees who
may be affected by the proposed changes and the Union to which they
belong.
(b) "Significant
effects" include termination of employment, major changes in the
composition, operation or size of the employer’s workforce or in the skills
required, the elimination or diminution of job opportunities, promotion
opportunities or job tenure, the alteration of hours of work, the need for
retraining or transfer of employees to other work or locations and the
restructuring of jobs.
Provided that where the Award makes provision for alteration
of any of the matters referred to herein, an alteration shall be deemed not to
have significant effect.
47.3 Employer’s duty
to discuss change
(a) The employer
shall discuss with the employees affected and the Union, inter alia, the
introduction of the changes referred to in 47.2(a), the effects the changes are
likely to have on employees and measures to avert or mitigate the adverse
effects of such changes on employees, and shall give prompt consideration to
matters raised by the employees and/or the Union in relation to the changes.
(b) The discussion
shall commence as early as practicable after a definite decision has been made
by the employer to make the changes referred to in 47.2(a).
(c) For the
purpose of such discussion, the employer shall provide to the employees
concerned and the Union, all relevant information about the changes including
the nature of the changes proposed, the expected effects of the changes on
employees and any other matters likely to affect employees provided that any
employer shall not be required to disclose confidential information the
disclosure of which would adversely affect the employer.
47.4 Discussions
before termination
(a) Where an
employer has made a definite decision that
they no longer wish the job the employee has been doing to be done by
anyone, pursuant to 47.2(a), and that decision may lead to the termination of
employment, the employer shall hold discussions with the employees directly
affected and with the Union.
(b) The
discussions shall take place as soon as is practicable after the employer has
made a definite decision which will invoke the provision of 47.4(a) and shall
cover any reasons for the proposed termination, measures to avoid or minimise
the terminations and measures to mitigate any adverse effects of any
termination on the employees concerned.
(c) For the
purpose of the discussion the employer shall, as soon as practicable, provide
to the employees concerned and the Union all relevant information about the
proposed terminations, including the reasons for the proposed terminations, the
number and categories of employees likely to be affected, and the number of
employees normally employed and the period over which the terminations are
likely to be carried out. Provided that
any employer shall not be required to disclose confidential information the
disclosure of which would adversely affect the employer.
47.5 Notice for
changes in production, program, organisation or structure
This subclause sets out the provisions to be applied to
terminations by the employer for reasons arising from "production",
"program", "organisation" or "structure" in
accordance with 47.2(a).
(a) In order to
terminate the employment of an employee the employer shall give to the employee
the following notice:
Period of
Continuous Service
|
Period of Notice
|
|
|
Less than 1 year
|
1 week
|
1 year and less than 3 years
|
2 weeks
|
3 years and less than 5 years
|
3 weeks
|
5 years and over
|
4 weeks
|
(b) In addition to
the notice above, employees over 45 years of age at the time of the giving of
the notice with not less than two years continuous service, shall be entitled
to an additional week’s notice.
(c) Payment in
lieu of the notice above shall be made if the appropriate notice of period is
not given. Provided that employment may be terminated by part of the period of
notice specified and part payment in lieu thereof.
47.6 Notice for
technological change
This subclause sets out the notice provisions to be
applied to terminations by the employer for reasons arising "technologically"
in accordance with 47.2(a).
(a) In order to
terminate the employment of an employee the employer shall give to the employee
three months notice of termination.
(b) Payment in
lieu of the notice above shall be made if the appropriate notice period is not
given. Provided that employment may be
terminated by part of the period of notice specified and part payment in lieu
thereof.
(c) The period of
notice required by this subclause to be given shall be deemed to be service
with the employer for the purposes of the Long Service Leave Act 1955,
the Annual Holidays Act 1944, or any Act amending or replacing either of
these Acts.
47.7 Time off during
the notice period
(a) During the
period of notice of termination given by the employer, an employee shall be
allowed up to one day’s time off without loss of pay during each week of
notice, to a maximum of five weeks, for the purposes of seeking other
employment.
(b) If the
employee has been allowed paid leave for more than one day during the notice period
for the purpose of seeking other employment, the employee shall, at the request
of the employer, be required to produce proof of attendance at an interview or
the employee shall not receive payment for the time absent.
47.8 Employee
leaving during the notice period
If the employment of an employee is terminated (other
than for misconduct) before the notice period expires, the employee shall be
entitled to the same benefits and payments under this clause as those to which
the employee would have been entitled had the employee remained with the
employer until the expiry of such notice.
Provided that in such circumstances the employee shall not be entitled
to payment in lieu of notice.
47.9 Statement of
employment
The employer shall, upon receipt of a request from an
employee whose employment has been terminated, provide to the employee a
written statement specifying the period of the employee’s employment and the
classification of or the type of work performed by the employee.
47.10 Notice to Centrelink
Where a decision has been made to terminate the
employment of employees, the employer shall notify Centrelink thereof as soon
as possible giving relevant information including the number and categories of
the employees likely to be affected and the period over which the terminations
are intended to be carried out.
47.11 Employment
Separation Certificate
The employer shall, upon receipt of a request from an
employee whose employment has been terminated, provide to the employee an
"Employment Separation Certificate" in the form required by
Centrelink.
47.12 Transfer to
lower paid duties
Where an employee is transferred to lower paid duties
for reasons set out in 49.2(a), the employee shall be entitled to the same
period of notice of transfer as the employee would have been entitled to if the
employee’s employment had been terminated, and the employer may at the
employer’s option make payment in lieu thereof an amount equal to the
difference between the former ordinary time rate of pay and the new ordinary
time rates for the number of weeks of notice still owing.
47.13 Severance Pay
Where an employee is to be terminated pursuant to 47.4
of this clause, subject to further order of the NSW Industrial Relations
Commission the employer shall pay the employee the following severance pay in
respect of a continuous period of service:
(a) If an employee
is under 45 years of age, the employer shall pay in accordance with the
following scale:
Years of Service
|
Under 45 Years of
Age Entitlement
|
|
|
Less than 1 year
|
Nil
|
1 year and less than 2 years
|
4 weeks
|
2 years and less than 3 years
|
7 weeks
|
3 years and less than 4 years
|
10 weeks
|
4 years and less than 5 years
|
12 weeks
|
5 years and less than 6 years
|
14 weeks
|
6 years and over
|
16 weeks
|
(b) Where an employee
is 45 years or over, the entitlement shall be in accordance with the following
scale:
Years of Service
|
45 Years of Age and
over Entitlement
|
|
|
Less than 1 year
|
Nil
|
1 year and less than 2 years
|
5 weeks
|
2 years and less than 3 years
|
8.75 weeks
|
3 years and less than 4 years
|
12.5 weeks
|
4 years and less than 5 years
|
15 weeks
|
5 years and less than 6 years
|
17.5 weeks
|
6 years and over
|
20 weeks
|
(c) "Weeks
Pay" means the all purpose rate of pay for the employee concerned at the
date of termination, and shall include, in addition to the ordinary rate of
pay, over-Award payments, shift penalties and allowance, paid in accordance
with the Award.
47.14 Incapacity to
Pay
(a) Subject to an
application by the employer and further order of the NSW Industrial Relations
Commission, an employer may pay a lesser amount (or no amount) of severance pay
than that contained in 47.13.
(b) The Commission
shall have regard to such financial and other resources of the employer
concerned as the Commission thinks relevant, and the probable effect paying the
amount of severance pay in 47.13 will have on the employer.
47.15 Alternative
employment
Subject to an application by the employer and further
order of the NSW Industrial Relations Commission, an employer may pay a lesser
amount (or no amount) of severance pay than that contained in 47.13 if the
employer obtains acceptable alternative employment for an employee.
PART VIII
MISCELLANEOUS
PROVISIONS
48. Occupational
Health and Safety
See Occupational Health and Safety Act 2000 (NSW).
49. Protective
Clothing and Safety Equipment
49.1 Where an
employer requires an employee to wear protective clothing or a uniform such
protective clothing or uniform as is reasonably required shall be provided and,
as necessary, repaired and replaced by the employer. Any issue of protective
clothing or uniforms shall remain the property of the employer.
49.2 Where an
employer provides safety equipment it shall be used by the employees.
49.3 Where an
employer provides safety equipment the employer shall maintain such equipment
to the required standard and where necessary replace such equipment.
50.
Anti-Discrimination
50.1 It is the
intention of the parties bound by this Award to seek to achieve the object in
section 3(f) of the Industrial Relations Act 1996 (NSW), to prevent and
eliminate discrimination in the workplace on the grounds of race, sex, marital
status, disability, homosexuality, transgender identity, age and responsibility
as a carer.
50.2 Accordingly, in
fulfilling their obligations under the dispute resolution procedure, the
parties must take all reasonable steps to ensure that neither the Award
provisions nor their operation are directly or indirectly discriminatory in
their effects.
50.3 Under the Anti-Discrimination
Act 1997 (NSW), it is unlawful to victimise an employee because the
employee has made or may make or has been involved in a complaint of unlawful
discrimination or harassment.
50.4 Nothing in this
clause is to be taken to affect:
(a) any conduct or
act which is specifically exempted from anti-discrimination legislation,
(b) offering or
providing junior rates of pay to persons under 21 years of age,
(c) any act or
practice of a body established to propagate religion which is exempted under
56(d) of the Anti-Discrimination Act 1977 (NSW),
(d) a party to
this Award from pursing matters of unlawful discrimination in any state or
federal jurisdiction.
NOTE:
(a) Employers and
employees may also be subject to Commonwealth anti-discrimination legislation
(b) Section 56(d)
of the Anti-Discrimination Act 1977 (NSW) states:
"Nothing in the Act affects ..... any other act or
practice of a body established to propagate religion that conforms to the
doctrines of that religion or is necessary to avoid injury to the religious
susceptibilities of the adherents of that religion".
(c) This clause is
not intended to create legal rights.
51. Employee’s
Indemnity
Inala shall be responsible in accordance with the Employees'
Liability Act 1991 to indemnify its employees against liability for fault
(as defined in that Act) arising out of the performance of work by the
employee.
52. Posting of Award
A copy of this Award shall be kept at each workplace, where
it is available to employees.
53. Union Notices
An accessible space for Union notices shall be provided by
the employer.
54. Right of Entry By
Union
See Industrial Relations Act 1996 (NSW).
55. Labour
Flexibility
Inala may direct an employee to carry out such duties as are
within the limits of the employee’s skill, competence and training.
56. General Savings
Nothing in this award shall be deemed or construed to reduce
the wages and/or conditions to which any employee may have been entitled prior
to the making of this award.
57. Reasonable Hours
57.1 Subject to
sub-clause (ii) Inala may require an employee to work reasonable overtime at
overtime rates.
57.2 An employee may
refuse to work overtime in circumstances where the working of such overtime
would result in the employee working hours which are unreasonable.
57.3 For the
purposes of sub-clause (ii) what is reasonable or other wise will be determined
having regard to:
(a) any risk to
employee health and safety.
(b) The employee’s
personal circumstances including any family and carer responsibilities.
(c) The needs of
the workplace or enterprise.
(d) The notice (if
any) given by the employer of the overtime and by the employee of his or her
intention to refuse it; and
(e) Any other
relevant matter.
58. Secure Employment
(a) Objective of
this Clause
The objective of this clause is for the employer to
take all reasonable steps to provide its employees with secure employment by
maximising the number of permanent positions in the employer’s workforce, in
particular by ensuring that casual employees have an opportunity to elect to
become full-time or part-time employees.
(b) Casual
Conversion
(i) A casual
employee engaged by a particular employer on a regular and systematic basis for
a sequence of periods of employment under this Award during a calendar period
of six months shall thereafter have the right to elect to have his or her
ongoing contract of employment converted to permanent full-time employment or
part-time employment if the employment is to continue beyond the conversion
process prescribed by this subclause.
(ii) Every
employer of such a casual employee shall give the employee notice in writing of
the provisions of this sub-clause within four weeks of the employee having
attained such period of six months. However, the employee retains his or her
right of election under this subclause if the employer fails to comply with
this notice requirement.
(iii) Any casual
employee who has a right to elect under paragraph (b)(i), upon receiving notice
under paragraph (b)(ii) or after the expiry of the time for giving such notice,
may give four weeks’ notice in writing to the employer that he or she seeks to
elect to convert his or her ongoing contract of employment to full-time or
part-time employment, and within four weeks of receiving such notice from the
employee, the employer shall consent to or refuse the election, but shall not
unreasonably so refuse. Where an employer refuses an election to convert, the
reasons for doing so shall be fully stated and discussed with the employee
concerned, and a genuine attempt shall be made to reach agreement. Any dispute about a refusal of an election
to convert an ongoing contract of employment shall be dealt with as far as
practicable and with expedition through the disputes settlement procedure.
(iv) Any casual
employee who does not, within four weeks of receiving written notice from the
employer, elect to convert his or her ongoing contract of employment to
full-time employment or part-time employment will be deemed to have elected
against any such conversion.
(v) Once a casual
employee has elected to become and been converted to a full-time employee or a
part-time employee, the employee may only revert to casual employment by
written agreement with the employer.
(vi) If a casual
employee has elected to have his or her contract of employment converted to
full-time or part-time employment in accordance with paragraph (b)(iii), the
employer and employee shall, in accordance with this paragraph, and subject to
paragraph (b)(iii), discuss and agree upon:
(1) whether the
employee will convert to full-time or part-time employment; and
(2) if it is
agreed that the employee will become a part-time employee, the number of hours
and the pattern of hours that will be worked either consistent with any other
part-time employment provisions of this award or pursuant to a part time work
agreement made under Chapter 2, Part 5 of the Industrial Relations Act
1996 (NSW);
Provided that an employee who has worked on a full-time
basis throughout the period of casual employment has the right to elect to
convert his or her contract of employment to full-time employment and an
employee who has worked on a part-time basis during the period of casual
employment has the right to elect to convert his or her contract of employment
to part-time employment, on the basis of the same number of hours and times of
work as previously worked, unless other arrangements are agreed between the
employer and the employee.
(vii) Following an
agreement being reached pursuant to paragraph (vi), the employee shall convert
to full-time or part-time employment. If there is any dispute about the
arrangements to apply to an employee converting from casual employment to
full-time or part-time employment, it shall be dealt with as far as practicable
and with expedition through the disputes settlement procedure.
(viii) An employee
must not be engaged and re-engaged, dismissed or replaced in order to avoid any
obligation under this subclause.
(c) Occupational
Health and Safety
(i) For the
purposes of this subclause, the following definitions shall apply:
(1) A "labour
hire business" is a business (whether an organisation, business
enterprise, company, partnership, co-operative, sole trader, family trust or
unit trust, corporation and/or person) which has as its business function, or
one of its business functions, to supply staff employed or engaged by it to
another employer for the purpose of such staff performing work or services for
that other employer.
(2) A
"contract business" is a business (whether an organisation, business
enterprise, company, partnership, co-operative, sole trader, family trust or
unit trust, corporation and/or person) which is contracted by another employer
to provide a specified service or services or to produce a specific outcome or
result for that other employer which might otherwise have been carried out by
that other employer’s own employees.
(ii) Any employer
which engages a labour hire business and/or a contract business to perform work
wholly or partially on the employer’s premises shall do the following (either
directly, or through the agency of the labour hire or contract business):
(1) consult with
employees of the labour hire business and/or contract business regarding the workplace occupational health
and safety consultative arrangements;
(2) provide
employees of the labour hire business and/or contract business with appropriate
occupational health and safety induction training including the appropriate
training required for such employees to perform their jobs safely;
(3) provide
employees of the labour hire business and/or contract business with appropriate
personal protective equipment and/or clothing and all safe work method
statements that they would otherwise supply to their own employees; and
(4) ensure employees
of the labour hire business and/or contract business are made aware of any
risks identified in the workplace and the procedures to control those risks.
(iii) Nothing in
this subclause (c) is intended to affect or detract from any obligation or responsibility
upon a labour hire business arising under the Occupational Health and Safety
Act 2000 or the Workplace Injury Management and Workers Compensation Act
1998.
(d) Disputes
Regarding the Application of this Clause
Where a dispute arises as to the application or
implementation of this clause, the matter shall be dealt with pursuant to the
disputes settlement procedure of this award.
(e) This clause
has no application in respect of organisations which are properly registered as
Group Training Organisations under the Apprenticeship and Traineeship Act 2001
(or equivalent interstate legislation) and are deemed by the relevant State
Training Authority to comply with the national standards for Group Training
Organisations established by the ANTA Ministerial Council.
59. Area, Incidence
and Duration
59.1 This award
rescinds and replaces the Inala Disability Services (State) Award, published 17
February 2006 (357 I.G. 177), and all variations thereof.
59.2 This award
shall apply to all employees as defined in this award and who are employed by
the Inala Disability Services and shall regulate the terms and conditions of
employment of such employees.
59.3 This award
shall take effect from the first pay period to commence on or after 24 March
2006 and shall remain in force until 31 December 2008.
PART IX
MONETARY RATES
Table 1 - Rates of
Pay effective first full pay period to commence on or after 6 December 2005
Community
Services Worker Grade 1
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$26,401
|
506.36
|
13.33
|
Year 2
|
$27,401
|
525.53
|
13.83
|
Year 3
|
$28,401
|
544.71
|
14.33
|
Community Services Worker Grade
2
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$30,201
|
579.24
|
15,24
|
Year 2
|
$31,501
|
604.17
|
15.90
|
Year 3
|
$32,801
|
629.10
|
16.56
|
Year 4
|
$34,201
|
655.95
|
17.26
|
Community
Services Worker Grade 3
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$35,414
|
679.22
|
17.87
|
Year 2
|
$36,753
|
704.90
|
18.55
|
Year 3
|
$38,092
|
730.58
|
19.23
|
Year 4
|
$39,431
|
756.26
|
19.90
|
Year 5
|
$40,873
|
783.92
|
20.63
|
Community
Services Worker Grade 4
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$42,005
|
805.63
|
21.20
|
Year 2
|
$43,241
|
829.33
|
21.82
|
Year 3
|
$44,477
|
853.04
|
22.45
|
Year 4
|
$45,713
|
876.74
|
23.07
|
Community
Services Worker Grade 5
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$46,949
|
900.45
|
23.70
|
Year 2
|
$49,009
|
939.96
|
24.74
|
Community
Services Worker Grade 6
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$53,129
|
1,018.98
|
26.82
|
Year 2
|
$56,219
|
1,078.24
|
28.37
|
|
|
|
|
|
|
|
|
Classifications
|
Current Rates
|
Rates from
6.12.2005
|
|
per week
|
per week
|
|
$
|
$
|
Clerical & Administrative
Employees Juniors
|
|
|
|
|
|
At 16 years of age and under
|
288.80
|
300.40
|
At 17 years of age
|
327.50
|
340.60
|
At 18 years of age
|
375.60
|
390.60
|
At 19 years of age
|
423.10
|
440.00
|
At 20 years of age
|
466.40
|
485.10
|
Adults
|
|
|
Grade 1
|
574.30
|
597.30
|
Grade 2
|
609.50
|
633.90
|
Grade 3
|
646.30
|
672.20
|
Grade 4
|
675.90
|
702.90
|
Grade 5
|
707.20
|
735.50
|
Table 2 - Rates of
Pay effective first full pay period to commence on or after 1 July 2006
Community
Services Worker Grade 1
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$27,325
|
$524.07
|
$13.79
|
Year 2
|
$28,360
|
$543.92
|
$14.31
|
Year 3
|
$29,395
|
$563.77
|
$14.84
|
Community
Services Worker Grade 2
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$31,258
|
$599.50
|
$15.78
|
Year 2
|
$32,604
|
$625.32
|
$16.46
|
Year 3
|
$33,949
|
$651.11
|
$17.13
|
Year 4
|
$35,398
|
$678.90
|
$17.87
|
Community
Services Worker Grade 3
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$36,653
|
$702.97
|
$18.50
|
Year 2
|
$38,039
|
$729.56
|
$19.20
|
Year 3
|
$39,425
|
$756.14
|
$19.90
|
Year 4
|
$40,811
|
$782.72
|
$20.60
|
Year 5
|
$42,304
|
$811.35
|
$21.35
|
Community
Services Worker Grade 4
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$43,475
|
$833.81
|
$21.94
|
Year 2
|
$44,754
|
$858.34
|
$22.59
|
Year 3
|
$46,034
|
$882.89
|
$23.23
|
Year 4
|
$47,313
|
$907.42
|
$23.88
|
Community
Services Worker Grade 5
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$48,592
|
$931.95
|
$24.53
|
Year 2
|
$50,724
|
$972.84
|
$25.60
|
Community
Services Worker Grade 6
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$54,989
|
$1,054.64
|
$27.75
|
Year 2
|
$58,187
|
$1,115.98
|
$29.37
|
Table 3 - Rates of
Pay effective first full pay period to commence on or after 1 July 2007
Community
Services Worker Grade 1
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$28,249
|
$541.79
|
$14.26
|
Year 2
|
$29,319
|
$562.31
|
$14.80
|
Year 3
|
$30,389
|
$582.83
|
$15.34
|
Community
Services Worker Grade 2
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$32,315
|
$619.77
|
$16.31
|
Year 2
|
$33,707
|
$646.47
|
$17.01
|
Year 3
|
$35,097
|
$673.13
|
$17.71
|
Year 4
|
$36,595
|
$701.86
|
$18.47
|
Community
Services Worker Grade 3
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$37,892
|
$726.74
|
$19.12
|
Year 2
|
$39,325
|
$754.22
|
$19.85
|
Year 3
|
$40,758
|
$781.70
|
$20.57
|
Year 4
|
$42,191
|
$809.19
|
$21.29
|
Year 5
|
$43,735
|
$838.80
|
$22.07
|
Community
Services Worker Grade 4
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$44,945
|
$862.01
|
$22.68
|
Year 2
|
$46,267
|
$887.36
|
$23.35
|
Year 3
|
$47,591
|
$912.75
|
$24.02
|
Year 4
|
$48,913
|
$938.11
|
$24.69
|
Community
Services Worker Grade 5
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$50,235
|
$963.46
|
$25.35
|
Year 2
|
$52,439
|
$1,005.74
|
$26.47
|
Community
Services Worker Grade 6
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$56,849
|
$1,090.32
|
$28.69
|
Year 2
|
$60,155
|
$1,153.72
|
$30.36
|
Table 4 - Rates of
Pay effective first full pay period to commence on or after 1 July 2008
Community
Services Worker Grade 1
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$29,173
|
$559.51
|
$14.72
|
Year 2
|
$30,278
|
$580.71
|
$15.28
|
Year 3
|
$31,383
|
$601.90
|
$15.84
|
Community
Services Worker Grade 2
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$33,372
|
$640.05
|
$16.84
|
Year 2
|
$34,810
|
$667.63
|
$17.57
|
Year 3
|
$36,245
|
$695.15
|
$18.29
|
Year 4
|
$37,792
|
$724.82
|
$19.07
|
Community
Services Worker Grade 3
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$39,131
|
$750.50
|
$19.75
|
Year 2
|
$40,611
|
$778.89
|
$20.50
|
Year 3
|
$42,091
|
$807.27
|
$21.24
|
Year 4
|
$43,571
|
$835.65
|
$21.99
|
Year 5
|
$45,166
|
$866.24
|
$22.80
|
Community
Services Worker Grade 4
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
$46,415
|
$890.20
|
$23.43
|
Year 2
|
$47,780
|
$916.38
|
$24.11
|
Year 3
|
$49,148
|
$942.62
|
$24.81
|
Year 4
|
$50,513
|
$968.80
|
$25.49
|
Community
Services Worker Grade 5
|
Per
Annum
|
Weekly
|
Hourly
|
Year 1
|
51,878
|
994.98
|
26.18
|
Year 2
|
54,154
|
1,038.63
|
27.33
|
|
|
|
|
Community
Services Worker Grade 6
|
Year 1
|
$58,709
|
1,125.99
|
$29.63
|
Year 2
|
$62,123
|
1,191.47
|
$31.35
|
Table 5 -
Allowances
Item
|
Clause
|
Brief
Description
|
Rate from
|
Rate from
|
Rate
|
Rate
|
No.
|
No.
|
|
6.12.2005
|
1.7.06
|
1.7.07
|
1.7.08
|
1
|
29
|
First Aid
|
7.97 per
|
7.99 per
|
8.26 per
|
8.53 per
|
|
|
|
week
|
week
|
week
|
week
|
|
|
|
$
|
$
|
$
|
$
|
2
|
31
|
Motor Vehicle Allowance
|
0.51 cents
|
0.53 cents
|
0.55 cents
|
0.57
|
|
|
|
per km.
|
per km
|
per km
|
cents
|
|
|
|
|
|
|
per km
|
3
|
30
|
On Call
|
16.00 per
|
$16.56 per
|
$17.12 per
|
$17.68
|
|
|
|
day
|
day
|
day
|
per day
|
Appendix A
Indicative Competencies
Indicative competencies of a Community Services Worker
Grade 1 position include:
UNIT
OF COMPETENCE
|
ELEMENT
OF COMPETENCE
|
1. Organisational Knowledge
|
Has a good understanding of the
mission and values of organisation.
|
|
|
|
Knowledge of related work in
other departments and work areas and outside
|
|
organisations and other key
areas.
|
|
|
|
Has a sound working knowledge of
relevant service or program delivery
|
|
activities.
|
2. Leadership (supervisory/
|
Work is subject to immediate and
direct supervision.
|
Professional and
|
|
management)
|
Works collaboratively with team
members and has contact with other
|
|
departments to assist in
ensuring resolution of service or program delivery
|
|
problems.
|
|
|
|
Demonstrates to other team
members a high level of motivation and sustained
|
|
discipline in order to assist in
the provision of a high level of service or
|
|
program delivery for clients
with complex requirements
|
|
|
|
Provides feedback.
|
|
|
|
Participates in the preparation
of formal learning in respect to practical
|
|
program delivery skills.
|
|
|
|
Identifies areas where team
members might benefit from further development.
|
3. Interpersonal Skills/
|
Contacts other departments and
outside organisations on routine matters.
|
Communication
|
|
|
Able to handle sensitive
inquiries with tact and discretion.
|
|
|
|
Refers more complex inquiries
appropriately.
|
|
|
|
Able to resolve conflicts
related to relevant service or program delivery
|
|
activities without assistance,
subject to direct supervision.
|
4. Problem Solving
|
Understands and interprets
complicated guidelines/procedures
|
|
|
|
Resolves problems.
|
|
|
|
Responsible for own schedule,
contacting senior staff to seek specialised
|
|
help or notify progress of work.
|
5. Legislation/Standards
|
Adheres to: All relevant
government legislation eg, OH&S, Disability
|
Documentation
|
Services Act, Disability
Services Standards and Child Protection laws etc.
|
|
|
|
Adheres to detailed and precise
service delivery procedures and standards
|
|
|
|
Ensures work is performed to an
appropriate standard.
|
|
|
|
Understands and complies with
organisational policies.
|
|
|
|
Suggests changes to improve
quality, including documentation, in own work
|
|
area and makes agreed changes.
|
6. Service Delivery Support
|
Corresponds with external
parties on routine inquiries.
|
|
|
|
Maintains one or more diaries.
|
|
|
|
Organises people to attend
internal meetings, distributing agendas and
|
|
supporting papers.
|
|
|
|
Handles all filing of
correspondence on specialised subjects.
|
|
|
|
Prioritises mail for reply.
|
|
|
|
Performs client support related
administrative tasks.
|
7. (A) Accommodation/
|
Assists clients with needs.
|
Residential Services
|
|
|
Adheres to duty of care and
procedural fairness principles.
|
|
|
|
Supports client's access to
community services and/ or assists in organising
|
|
outings.
|
and/or
|
|
|
Gathers and disseminates
information about community.
|
|
|
|
Assists in researching and
developing programs.
|
|
|
|
Assists in facilitating client
involvement in aspects of service delivery and
|
|
policy development.
|
|
|
|
In accordance with relevant
legislation, and under direct supervision,
|
|
administer medication as
required.
|
(B) Case Management/
|
Assists with service or program
delivery, liaison and communication and
|
Counselling and Education
|
problem solving with clients.
|
Services
|
|
|
Good understanding of the range
of client requirements and an understanding
|
|
of the client's unique needs.
|
|
|
|
Able to assess situations and
make proposals regarding practical service or
|
|
program delivery solutions
available.
|
8. Experience/Qualification
|
Minimum knowledge and experience
is equivalent to HSC equivalent.
|
Indicative competencies of a Community Services Worker
Grade 2 position include:
UNIT
OF COMPETENCE
|
ELEMENT
OF COMPETENCE
|
1. Organisational Knowledge
|
Has a good understanding of the
mission and values of organisation
|
|
|
|
Knowledge of related work in
other departments and work areas and outside
|
|
organisations and other key
areas.
|
|
|
|
Has a sound working knowledge of
relevant service or program delivery
|
|
activities.
|
2. Leadership (supervisory/
|
Work is subject to general
supervision.
|
professional and management)
|
|
|
Works collaboratively with team
members and has contact with other
|
|
departments representing the
team ensuring resolution of service or program
|
|
delivery problems.
|
|
|
|
Demonstrates to other team
members a high level of motivation and sustained
|
|
discipline to provide a high
level of service or program delivery for clients.
|
|
|
|
Provides coaching and feedback.
|
|
|
|
Participates in the preparation
of formal learning in respect to practical
|
|
program delivery skills.
|
|
|
|
Identifies areas where team
members might benefit from further
|
|
development.
|
3. Interpersonal Skills/
|
Contacts other departments
within the organisation on non-routine matters
|
Communication
|
and outside organisations on
routine matters.
|
|
|
|
Able to handle sensitive
inquiries with tact and discretion.
|
|
|
|
Refers more complex inquiries
appropriately.
|
|
|
|
Able to resolve conflicts
related to relevant service or program delivery
|
|
activities without assistance
under general supervision
|
|
|
4. Problem Solving
|
Understands and interprets complicated
guidelines/procedures.
|
|
|
|
Resolves problems requiring the
practical application of theory
|
|
|
|
Responsible for own schedule,
contacting senior staff only to seek
|
|
specialised help or notify
progress of work.
|
5. Legislation/Standards/
|
Adheres to: All relevant
government legislation eg , OH&S, Disability
|
Documentation
|
Services Act, Disability
Services Standards and Child Protection laws etc.
|
|
|
|
Adheres to detailed and precise
service delivery procedures and standards.
|
|
|
|
Evaluates own work to ensure
standards are met.
|
|
|
|
Understands and complies with
legislation and standards in accordance with
|
|
organisational policy
|
|
|
|
Suggests changes to improve
quality, including documentation, in own work
|
|
area and makes agreed changes.
|
6. Service Delivery Support
|
Corresponds with external
parties on non-routine inquiries.
|
|
|
|
Maintains one or more diaries.
|
|
|
|
Organises people to attend internal
meetings, distributing agendas and
|
|
supporting papers.
|
|
|
|
Handles all filing of
correspondence on specialised subjects.
|
|
|
|
Prioritises mail for reply.
|
|
|
|
Performs complex client support related
administrative tasks.
|
7. (A) Accommodation/
|
Assists clients with needs that
require employees to be experienced.
|
Residential Services
|
|
|
Clients typically have complex
requirements.
|
and/or
|
|
|
Adheres to duty of care and
procedural fairness principles.
|
|
|
|
Supports client's access to
community services and/or assists in organising
|
|
outings.
|
|
|
|
Gathers and disseminates
information about community.
|
|
|
|
Assists in researching and
developing programs.
|
|
|
|
Facilitates client involvement
in aspects of service delivery and policy
|
|
development.
|
|
|
|
In accordance with relevant
legislation, and under general supervision,
|
|
administer medication as
required.
|
(B) Case Management/
|
Undertakes service or program
delivery, liaison & communication with
|
Counselling & Education
|
clients during complex problem
resolution involving multiple service or
|
Services
|
program delivery methods.
|
|
|
|
Good understanding of the range
of client requirements and an
|
|
understanding of the client's
unique needs.
|
|
|
|
Makes recommendations regarding
the full range of practical service or
|
|
program delivery solutions
available.
|
8. Experience/Qualifications
|
Minimum knowledge and experience
is equivalent to Certificate III in
|
|
Welfare Studies.
|
Indicative competencies of a Community Services Worker
Grade 3 position include:
UNIT
OF COMPETENCE
|
ELEMENT
OF COMPETENCE
|
1. Organisational Knowledge
|
Has a working knowledge of the
mission and values of the organisation.
|
|
|
|
Detailed knowledge of related
work in other departments and how it impacts
|
|
service delivery.
|
|
|
|
Has extensive knowledge of the
full range of community and welfare service
|
|
or program delivery activities.
|
2. Leadership (supervisory/
|
Work is subject only to general
supervision.
|
professional and management)
|
|
|
May lead a small team or group.
|
|
|
|
Identifies learning and
development needs of team members.
|
|
|
|
Assists with the
forma/supervision and practical learning of less experienced
|
|
team members.
|
|
|
|
Assists in prioritising others
work.
|
|
|
|
Provides a high level of service
or program delivery for clients with a
|
|
variety of complex requirements.
|
3. Interpersonal Skills/
|
Deals regularly with
correspondence or inquires from other agencies and/or
|
Communication
|
external bodies.
|
|
|
|
Can assist others to resolve
conflict.
|
|
|
|
Effectively collaborates and
networks effectively with allied services.
|
Problem Solving
|
Provides a reference point based
on expertise gained through years of
|
|
experience and/or
qualifications.
|
|
|
|
Advice and assistance is
provided for using precedent and knowledge of
|
|
past complex issues.
|
|
Using mature judgement able to
interpret agency policy within guidelines.
|
|
|
|
Participates in providing
solutions to complex management problems
|
|
associated with specific areas
of responsibility.
|
5. Legislation/Standards/
|
Adheres to: All relevant
government legislation eg, OH & S, Disability
|
Documentation
|
Services Act, Disability Service
Standards and Child Protection laws etc.
|
|
Recommends changes to quality procedures,
including documentation, and
|
|
standards that impact across
other work areas.
|
|
|
|
Understands and complies with
legislation and standards in accordance with
|
|
organisational policy.
|
|
|
|
May be required to conduct training.
|
6. Service Delivery Support
|
Prepares reports for management
where liaison with other areas is involved.
|
|
|
|
Develops complex filing and
classification systems.
|
|
|
|
Deals with correspondence.
|
|
|
|
May assist with preparation of
public relations material and event/launch
|
|
preparation or may assist with
the implementation of fundraising plans.
|
|
|
|
|
|
May administer departmental
budgets, manage small projects and administer
|
|
large projects
|
7. (A) Accommodation/
|
Assists clients with a variety
of complex requirements.
|
Residential Services
|
|
|
Adhere to duty of care and
procedural fairness principles
|
and/or
|
|
|
Supports clients' access to
community service and/or assists in organising
|
|
outings.
|
|
|
|
Gathers and disseminates
information about community facilities to clients
|
|
and community educators.
|
|
|
|
Assists with research,
development and evaluation of programs.
|
|
|
|
Administer medications.
|
(B) Case Management/
|
May coordinate day-to-day
operations.
|
Counselling and Education
|
|
Services
|
Undertakes service or program
delivery, liaison and communication with
|
|
clients in respect to a variety of
complex problem resolutions involving
|
|
multiple service or program
delivery methods.
|
|
|
|
Sound working knowledge of the
range of client requirements and an
|
|
understanding of the client's
unique needs.
|
|
|
|
Provides complex education
opportunities for clients.
|
|
|
|
Makes recommendations regarding
the full range of practical service or
|
|
program delivery solutions
available.
|
8. Experience/Qualifications
|
Desirable qualifications are
equivalent to Tertiary certificate eg,
|
|
Associate Diploma or post-trade
(skilled) qualifications requiring knowledge
|
|
of theoretical principles or
equivalent work experience.
|
Indicative competencies of a Community Services Worker
Grade 4 position include:
UNIT
OF COMPETENCE
|
ELEMENT
OF COMPETENCE
|
1. Organisational Knowledge
|
Has a comprehensive
understanding of the mission and values of the
|
|
organisation including
historical context.
|
|
|
|
Has a comprehensive knowledge of
the full range of service or program
|
|
delivery activities and a sound
working knowledge of client requirements
|
|
and stakeholder relationships.
|
2. Leadership supervisory/
|
Provides formal operational
supervision of a team.
|
Professional and management
|
|
|
Ensures learning and development
needs of team members are identified.
|
|
|
|
Ensures time and resources are
available for learning and development.
|
|
|
|
Observes team member's work,
assesses performance and evaluates team
|
|
member's knowledge of relevant
techniques and legislation and organisation
|
|
requirements.
|
3. Interpersonal Skills/
|
Drafts letters/reports on
complicated issues where some liaison with other
|
Communication
|
departments is involved.
|
|
|
|
Prepares complex management
reports.
|
|
|
|
Effectively handles complex,
sensitive inquires from a range of people
|
|
including professionals. Is an
effective management team member.
|
|
|
|
Conduct training sessions, and
ensures currency and relevance of material
|
|
and resources.
|
4. Problem Solving
|
Provides problem solving
expertise on a wide range of issues.
|
|
|
|
Applies advanced problem solving
and decision making tools.
|
|
|
|
Using mature judgement able to
interpret sector wide programs policy within
|
|
guidelines.
|
5.Legislation/Standards/
|
Ensures adherence to all
relevant legislative requirements Eg OH&S,
|
Documentation
|
Disability Services Act,
Disability Services Standards and Child Protection
|
|
laws etc.
|
|
|
|
Actively promotes and delivers
programs "with and through' people and
|
|
other organisations.
|
|
|
|
Ensures delivery of services
within the guidelines provided by the
|
|
organisation.
|
|
|
|
Contributes to the development
of new programs relevant to the area or
|
|
local community. Recommends changes to quality procedures,
including
|
|
documentation, and standards
that impact across own or other work areas.
|
|
Implements approved
recommendations.
|
6. Service Delivery Support
|
Assists with review and/or
development, implementation and monitoring of
|
|
specific functional policies and
procedures.
|
|
|
|
Develops and/or implements new
administrative systems.
|
|
|
|
Prepares reports for management.
|
|
|
|
Demonstrates confidentiality
with correspondence relating to sensitive
|
|
issues.
|
|
|
|
Gives standard presentations.
|
|
|
|
Deals with non-routine
correspondence from other agencies,
bodies, client
|
|
managers, and company managers.
|
|
Develops public relations
material and undertakes event/launch preparations.
|
|
|
|
May manage small projects and
administer large projects.
|
|
|
|
Inputs to budget preparation,
monitors cost controls and takes appropriate
|
|
action as necessary.
|
7. (A) Accommodation/
|
Manages the operations for a
single location.
|
Residential Services
|
|
|
Management of a mix of other
roles up to CSW Grade 3 within a single
|
|
location.
|
|
|
|
Ensures duty of care and
procedural fairness principles are observed.
|
|
|
|
Ensures client's personal care
needs are met and they have access to
|
and/or
|
community services.
|
|
|
|
Arranges formal medication
assessments as required.
|
|
|
|
Ensures that adequate supplies
and equipment are available to meet planned
|
|
requirements and remedies
deficiencies.
|
|
|
|
Signs and takes responsibility
for payroll, stores, equipment replacements.
|
|
|
|
Negotiates minor contracts.
|
|
|
|
Administers approved budget.
|
|
|
|
Submits regular progress
reports.
|
7.
(B) Case Management/
|
Ensure effective service or
program delivery, liaison and communication
|
Counselling & Education
|
with clients in respect to the
full range of problem resolutions involving
|
Services
|
multiple service or program
delivery methods.
|
|
|
|
Sound working knowledge of the
range of client requirements and ensures
|
|
that the unique needs of clients
are understood and appropriate practical
|
|
solutions are provided.
|
|
|
|
Ensures effective education
assistance is provided.
|
|
|
|
Ensures information about
community facilities is available to clients and
|
|
community educators.
|
8. Experience/Qualifications
|
Equivalent to higher diploma or
3 year degree or equivalent work experience.
|
Indicative competencies of a Community Services Worker
Grade 5 position include:
UNIT
OF COMPETENCE
|
ELEMENT
OF COMPETENCE
|
1. Organisational Knowledge
|
A comprehensive understanding of
the organisation including:
|
|
philosophy, mission and values,
Services, Policies and procedures,
|
|
how external agencies relate to,
and are integrated with, the overall
|
|
organisation's Mission and
Organisation Plans.
|
|
|
|
Understands the role and
organisation of other providers, relevant
|
|
government bodies, legislation
and relevant legal requirements.
|
2. Leadership (supervisory/
|
Effective leadership of multiple
teams OR effectively perform as team
|
Professional and management)
|
OR able to work independently as
a sole member operator,
|
|
|
|
Performs professional level
tasks with a thorough and advanced competence.
|
|
|
|
Effective leadership of change.
|
|
|
|
Develops work group plans. Ensures deadlines and service standards
are met.
|
3. Interpersonal Skills/
|
Superior verbal and written
communication.
|
Communication
|
|
|
Capacity to express ideas
effectively in individual and group situations.
|
|
|
|
High degree of interaction with
peers and team members including mentoring
|
|
and peer support.
|
|
|
|
Influence and liaise
professionally with others across the organisation and
|
|
with professionals of external
organisations.
|
|
|
|
Negotiates professional matters.
|
4. Problem Solving
|
Investigates specific current
professional/technical knowledge and
|
|
applicability to requirements.
|
|
|
|
Exercises judgment to assess
situations and recommend effective solutions
|
|
to specific issues.
|
|
|
|
Identifies issues requiring
innovative or creative solutions.
|
|
|
|
Assists in the development and
implementation of such solutions.
|
|
|
|
|
|
Involved in research and
evaluation of the impact of research for systems,
|
|
interventions, programs and
services.
|
5. Legislation/Standards/
|
Ensures compliance with relevant
legislation and standards eg, OH&S,
|
Documentation
|
Disability Services Act,
Disability Services Standards and Child Protection
|
|
laws etc.
|
|
|
|
Meets assigned deadlines and
agreed program/service delivery standards
|
|
and may participate in the
review and development of standards and
|
|
associated documentation.
|
|
|
|
Participates in peer review in
relation to other programs/service outcomes.
|
6. Service Delivery Support
|
Has substantial professional
knowledge of relevant organisation and
|
|
government policies and
programs.
|
|
|
|
Plans, develops and/or reviews
components of systems, business plans,
|
|
projects, policies and programs.
|
|
|
|
Ensures effective preparation
and administration of budgets.
|
|
|
|
Ensures effective administration
including purchases, equipment, payroll,
|
|
budget preparation.
|
7. (A) Accommodation/
|
Manages the operations for 2 or
more locations, including the management
|
Residential Services
|
of a mix of roles up to CSW Grade
4 performing similar activities.
|
|
|
|
Ensures duty of care and
procedural fairness principles are observed.
|
|
Ensures client's personal care
needs are met and they have access to
|
and/or
|
community services.
|
|
|
|
Organises formal medication
assessments.
|
|
|
|
Ensures that adequate supplies
and equipment are available to meet planned
|
|
requirements and remedies
deficiencies.
|
|
|
|
Signs and takes responsibility for
payroll, stores, equipment replacements.
|
|
|
|
Negotiates medium sized
contracts.
|
|
|
|
Submits regular progress
reports.
|
(B) Case Management/
|
In depth knowledge of a number
of diverse practice areas and is capable of
|
Counselling & Education
|
effective interventions.
|
Services
|
|
|
Has an explicit knowledge of a
number of assessment, interventions and
|
|
service delivery areas.
|
|
|
|
Draws on a number of
methodologies and techniques, to achieve successful
|
|
outcomes.
|
|
|
|
Deals with enquiries from, and follows up, straight forward
professional
|
|
issues with relevant
stakeholders.
|
|
|
|
Handles complex case management.
|
|
|
|
Develops service delivery agreements
with senior professionals and clients
|
|
for the achievement of
particular goals and participates in and leads
|
|
professional team meetings as
necessary.
|
8. Experience/Qualifications
|
Has a degree or equivalent in a relevant
professional area and/or
|
|
|
|
Substantial professional
experience in relevant field.
|
Indicative competencies of a Community Services Worker Grade
6 position include:
UNIT
OF COMPETENCE
|
ELEMENT
OF COMPETENCE
|
1. Organisational Knowledge
|
A comprehensive understanding of
the organisation including:
|
|
philosophy, mission and values;
Services, Policies and procedures, how
|
|
external agencies relate to, and
are integrated with, the overall organisation's
|
|
Mission and Organisation
Strategic Plans.
|
|
|
|
Understands the various
environments in which the organisation operates
|
|
eg, social, financial, political
etc.
|
|
|
|
Understands the objectives of
the organisation and the financial imperatives
|
|
under which it operates.
|
|
|
|
Understands related State,
national and international organisations.
|
2. Leadership (supervisory/
|
Provides technical leadership of
other people classified at a lower grade
|
professional and management)
|
involved in complex
program/service/project delivery and/or systems work.
|
|
|
|
Monitors progress and ensures program/project
delivery agreements
|
|
are met. Responsible for the
development of team members. OR
|
|
Individually, or as a team
member, undertakes complex and/ or medium size
|
|
programs/service/projects
delivery and/or administers complex systems
|
|
requiring advanced experience at
either the Principal
|
|
Specialist level in a sub
discipline, or, at the Starting Specialist level in a
|
|
discipline.
|
3. Interpersonal Skills/
|
Able to influence relevant professional
and management on the more
|
Communication
|
complex and sensitive issues.
|
|
|
|
Collates relevant information
and conducts effective presentations to
|
|
internal/external organisations.
|
|
|
|
Pro-actively identifies opportunities
for, develops and maintains long term,
|
|
effective service delivery
relationships.
|
|
|
|
Initiates and/or encourages
actions which meet/exceed service delivery
|
|
expectations.
|
4. Problem Solving
|
Identifies problems with the
potential to adversely impact on major service
|
|
delivery areas and identifies
options.
|
|
|
|
Uses advanced
professional/technical practices to solve problems.
|
|
|
|
Provides appropriate reports and
recommendations to management and
|
|
relevant groups as required.
|
|
|
|
Investigates specific current
professional/technical knowledge and
|
|
applicability to requirements.
|
|
|
|
Writes and researches relevant professional/technical
material.
|
|
|
|
Conducts cost/benefit analyses,
evaluates alternatives and recommends
|
|
solutions.
|
|
|
|
May formulate evaluation review
process and technical research.
|
5. Legislation/Standards/
|
Assists in the resolution of
major or atypical, complex legislation,
|
Documentation
|
standards, including
documentation, issues that impact across the
|
|
organisation.
|
|
|
|
Participates in the alignment of
practices with legislation, standards and
|
|
relevant organisation policies.
|
6. Service Delivery Support
|
Utilising specialist level
skills, integrates the relevant components of
|
|
Commonwealth and State government
legislation, policies and programs
|
|
with specific systems, business
plans, policies and programs.
|
|
|
|
Undertakes complex
administrative systems, business plans, projects, policy
|
|
and program development and/or
review.
|
|
|
|
Assists with strategic system,
project planning, policy and program
|
|
development and/or review work.
|
7. (A) Accommodation/
|
High level of responsibility for
and/or involvement in the management
|
Residential Services
|
of the operations for multiple
comp/ex services environments or large
|
|
complex facility.
|
|
|
|
Management of a mix of roles up
to CSW Grade 5 spread over a
|
|
number of locations and where
the provision of services are complex, or
|
|
located at a large complex
facility.
|
|
|
and/or
|
Ensures duty of care and
procedural fairness principles are observed.
|
|
|
|
Ensures client's personal care
needs are met and they have access to
|
|
community services.
|
|
Ensures effective education
assistance is provided.
|
|
|
|
Ensures information about
community facilities is available to clients and
|
|
community educators.
|
|
|
|
Performs formal medication
assessments.
|
(B) Case Management/
|
Consulted by others in area of
professional knowledge.
|
Counselling & Education
|
|
Services
|
Provides professional services
in circumstances requiring effective
|
|
coordination of complex issues
eg. legal.
|
|
|
|
Undertakes professional practice
supervision.
|
|
|
|
Is consulted by other
professionals on complex cases, providing advice and
|
|
training.
|
|
|
|
Deals with enquiries from, and
follows up complex technical/professional
|
|
issues with relevant
organisations, including State, national and international
|
|
organisations.
|
|
|
|
Coordinates the implementation
of specific assessment and intervention
|
|
activities and resolves problems
with other areas of the organisation.
|
|
|
|
Manages complex referral issues.
|
8. Experience/Qualifications
|
Desirable to have post graduate
experience in a relevant field.
|
|
|
|
May have post graduate qualifications
in a related specialist area.
|
|
|
|
Has complex evaluation,
assessment, intervention and Program experience.
|
Note: This award applies as an Enterprise Agreement from 27
March 2006 to employers who are constitutional corporations by virtue of clause
44c, of Schedule 4 of the Industrial Relations Act 1996.
R. P. BOLAND J.
____________________
Printed by the
authority of the Industrial Registrar.