THE SPASTIC CENTRE OF NEW SOUTH WALES
ENTERPRISE (STATE) AWARD
INDUSTRIAL RELATIONS
COMMISSION OF NEW SOUTH WALES
Application by The
Spastic Centre of New South Wales.
(No. IRC 3630 of 2003)
Before Commissioner
Ritchie
|
18 July 2003
|
AWARD
PART A
Award Provisions
Introduction
Clause No. Subject Matter
1. Arrangement
2. Definitions
Hours of Work and
Rostering Provisions
4. Hours
5. Roster of
Hours
3. Salaries
and Wages
Classifications
7. Casual
Employees
33. Part-Time
Employees (Pre-1 August 1998)
6. Permanent
Part-Time Employees
8. Temporary
Employees
Penalties
13. Meal
Breaks
32. On Call
Allowance
10. Overtime
11. Penalty
Rates for Shift and Weekend Work & Special Working Conditions
9. Relieving
Other Members of Staff
12. Sleepover
Leave
15. Annual
Leave
16. Annual
Leave Loading
19. Compassionate
Leave
21. Jury
Service
17. Long
Service Leave
22. Parental
Leave
14. Public
Holidays
18. Sick Leave
20. State
Personal/Carer’s Leave
Employment Conditions
23. Accommodation
and Amenities
37. Anti-Discrimination
30. Association
Representative
25. Award
Display
29. Disputes
24. Inspection
of Lockers of Employees
26. Notice
Board
28. Occupational
Health and Safety
27. Payment
and Particulars of Wages
38. Redundancy
Provisions
39. Superannuation
31. Termination
of Employment
36. Training
Conditions
General Provisions
34. Emergency
Telephone Calls
35. Incidental
Expenses
40. Area,
Incidence and Duration
PART B - TABLES
Care Services Job
Family Matrix
PART C
MONETARY RATES
Table 1(a) - Transition Table (Care Services Job Family
Matrix Employees)
Table 1(b) - Transition Table (Other Employees)
Table 2 - Salary Rates
Table 3 - Allowances
2. Definitions
“Broken Shift” is a shift designated as such of up to
sixteen (16) hours in duration that is broken by at least one (1) hour and not
more than eight (8) hours in any one (1) calendar day defined from midnight to
midnight.
“Care Services Worker (CSW)” The duties required to be
undertaken by a CSW in any of the following classifications shall remain within
the CSW’s skills and competence, as set out in Part B, Care Services Job Family
Matrix.
Where The Spastic Centre requires the CSW to perform any or
all of the tasks related to a particular level within the matrix, the CSW must
possess relevant skill and competence to perform such tasks. Where the CSW does
not possess such skills and competence, appropriate training shall be
facilitated.
The number of positions that are made available at any level
within The Centre will be dependant on client needs, workloads and budgetary
constraints.
Care Services Employee (Community House Worker, Personal
Care Attendant, Business Unit Aide, Programme Attendant & Community
Educator) - Level B:
An employee with very little or no experience in the
disability sector who performs basic duties under direct supervision. Must complete basic training and senior
First Aid Certificate within the first six (6) months of employment and be
assessed as fully competent at this level before moving to Level C.
Care Services Employee (Community House Worker, Personal
Care Attendant, Business Unit Aide, Programme Attendant & Community
Educator) - Level C:
An employee who works under limited supervision individually
or in a team environment or on a sleepover. Administers medication. May hold a
Certificate II in Welfare Studies or equivalent. After twelve (12) months
service at Level C and if assessed as fully competent, an employee may move to
an “after twelve (12) months” wage rate. Must also be assessed as fully
competent at this level before moving to Level D.
Care Services Employee (Community House Worker, Personal
Care Attendant, Business Unit Aide, Programme Attendant & Community
Educator) - Level D:
An employee who adheres to the Disability Service Standards
in assisting clients with the full range of standard requirements. Provides
coaching and feedback to other team members. May hold a Certificate III in
Welfare Studies or equivalent. Must be assessed as fully competent at this
level before moving to Level E.
Care Services Employee (Programme Attendant & Community
Educator) - Level E:
An employee who undertakes service delivery
liaison/communication with clients during very complex problem resolution
involving multiple service delivery methods. Identifies learning needs of team
members required to assist clients with the full range of standard
requirements. May hold a Certificate IV in Welfare Studies or equivalent. Must
be assessed as fully competent at this level before moving to Level F.
Care Services Employee (Assistant House Manager, Supervisor
& Community Educator) - Level F:
An employee who has a sound working knowledge of the range
of access requirements and an understanding of the client’s unique needs.
Assists in providing complex education opportunities for clients and/or with
the technical supervision and learning of less experienced team members. At
this supervisory level direct care of clients is still expected. May hold an
Associate Diploma or post-trade qualification or equivalent. Must be assessed
as fully competent at this level before moving to Level G.
Care Services Employee (Assistant House Manager, Supervisor
& Community Educator) - Level G:
An employee who ensures effective service delivery liaison
and communication with clients in respect of the full range of problem
resolutions involving multiple service delivery methods. Provides technical, operational and
procedural supervision of a team of care services staff. At this supervisory level direct care of
clients is still expected. May hold a higher Diploma or three (3) year Degree
or equivalent.
“Casual/Relief Employee” A casual employee shall mean an
employee who is engaged on an hourly basis, otherwise than as a permanent
part-time or full-time employee and shall only be employed in circumstances
where another employee is absent.
“Clerks”
(i) Grades - All
adult employees shall be graded into one of the following grades:
(ii) An employee
shall be graded in the grade where the principal function of his/her
employment, as determined by the employer, is of a clerical nature and is
described in subclauses (iii) to (vii) of this clause.
(iii) A Grade 1
position is described as follows:
(a) The employee
may work under direct supervision with regular checking of progress.
(b) An employee at
this grade applies knowledge and skills to a limited range of tasks. The choice of actions required is clear.
(c) Usually, work
will be performed within established routines, methods and procedures that are
predictable, and which may require the exercise of limited discretion.
Indicative tasks of a Grade 1 position are:
Unit
|
Element
|
Information Handling
|
Receive and distribute incoming mail
|
|
Receive and despatch outgoing mail
|
|
Collate and despatch documents for bulk mailing
|
|
File and retrieve documents
|
Communication
|
Receive and relay oral and written messages
|
|
Complete simple forms
|
Enterprise
|
Identify key functions and personnel
|
|
Apply office procedures
|
Technology
|
Operate office equipment appropriate to the tasks to be
completed
|
|
Open computer file, retrieve and copy data
|
|
Close files
|
Organisational
|
Plan and organise a personal daily work routine
|
Team
|
Complete allocated tasks
|
Business Financial
|
Record petty cash transactions
|
|
Prepare banking documents
|
|
Prepare business source documents
|
(iv) A Grade 2
position is described as follows:
(a) The employee
may work under routine supervision with intermittent checking.
(b) An employee at
this grade applies knowledge and skills to a range of tasks. The choice of
actions required is usually clear, with limited complexity in the choice.
(c) Work will be
performed within established routines, methods and procedures, which involve
the exercise of some discretion and minor decision making.
Indicative tasks of a Grade 2 position are:
Unit
|
Element
|
Information Handling
|
Update and modify existing organisational records
|
|
Remove inactive files
|
|
Copy data onto standard forms
|
Communication
|
Respond to incoming telephone calls
|
|
Make telephone calls
|
|
Draft simple correspondence
|
Enterprise
|
Provide information from own function area
|
|
Re-direct inquiries and/or take appropriate follow-up
action
|
|
Greet visitors and attend to their needs
|
Technology
|
Operate equipment
|
|
Identify and/or rectify minor faults in equipment
|
|
Edit and save information
|
|
Produce document from written text using standard format
|
|
Shut down equipment
|
Organisational
|
Organise own work schedule
|
|
Know roles and functions of other employees
|
Team
|
Participate in identifying tasks for team
|
|
Complete own tasks
|
|
Assist others to complete tasks
|
Business Financial
|
Reconcile invoices for payment to creditors
|
|
Prepare statements for debtors
|
|
Enter payment summaries into journals
|
|
Post journals to ledger
|
(v) A Grade 3
position is described as follows:
(a) The employee
may work under limited supervision with checking related to overall progress.
(b) An employee at
this grade may be responsible for the work of others and may be required to
co-ordinate such work.
(c) An employee at
this grade applies knowledge with depth in some areas and a broad range of
skills. Usually, work will be performed
within routines, methods and procedures where some discretion and judgement is
required.
Indicative tasks of a Grade 3 position are:
Unit
|
Element
|
Information Handling
|
Prepare new files
|
|
Identify and process inactive files
|
|
Record documentation movements
|
Communication
|
Respond to telephone, oral and written requests for
information
|
|
Draft routine correspondence
|
|
Handle sensitive inquiries with tact and discretion
|
Enterprise
|
Clarify specific needs of client/other employees
|
|
Provide information and advice
|
|
Follow-up on client/employee needs
|
|
Clarify the nature of a verbal message
|
|
Identify options for resolution and act accordingly
|
Technology
|
Maintain equipment
|
|
Train others in the use of office equipment
|
|
Select appropriate media
|
|
Establish document structure
|
|
Produce documents
|
Organisational
|
Co-ordinate own work routine with others
|
|
Make and record appointments on behalf of others
|
|
Make travel and accommodation bookings in line with given
itinerary
|
Team
|
Clarify tasks to achieve group goals
|
|
Negotiate allocation of tasks
|
|
Monitor own completion of allocated tasks
|
Business Financial
|
Reconcile accounts to balance
|
|
Prepare bank reconciliations
|
|
Document and lodge takings at bank
|
|
Receive and document payment/takings
|
|
Despatch statements to debtors
|
|
Follow up and record outstanding accounts
|
|
Despatch payments to creditors
|
|
Maintain stock control records
|
|
Administer PAYE salary records
|
|
Process payment of wages and salaries
|
|
Prepare payroll data
|
(vi) A Grade 4
position is described as follows:
(a) The employee
may be required to work without supervision, with general guidance on progress
and outcomes sought. Responsibility for
the organisation of the work of others may be involved.
(b) An employee at
this grade applies knowledge with depth in some areas and a broad range of
skills. There is a wide range of tasks,
and the range and choice of actions required will usually be complex.
(c) An employee at
this grade applies competencies usually applied within routines, methods
and procedures where discretion and
judgement is required, for both self and others.
Indicative tasks of a Grade 4 position are:
Unit
|
Element
|
Information Handling
|
Categorise files
|
|
Ensure efficient distribution of files and records
|
|
Maintain security of filing system
|
|
Train others in the operation of the filing system
|
|
Compile report
|
|
Identify information source(s) inside and outside the
organisation
|
Communication
|
Receive and process a request for information
|
|
Identify information source(s)
|
|
Compose report/correspondence
|
Enterprise
|
Provide information on current service provision and
resource allocation within
|
|
area of responsibility
|
|
Identify trends in client requirements
|
Technology
|
Maintain storage media
|
|
Devise and maintain filing system
|
|
Set printer for document requirements when various setups
are available
|
|
Design document format
|
|
Assist and train network users
|
|
Shut down network equipment
|
Organisational
|
Manage diary on behalf of others
|
|
Assist with appointment preparation and follow up for
others
|
|
Organise business itinerary
|
|
Make meeting arrangements
|
|
Record minutes of meeting
|
|
Identify credit facilities
|
|
Prepare content of documentation for meetings
|
Team
|
Plan work for the team
|
|
Allocate tasks to members of the team
|
|
Provide training for team members
|
Business Financial
|
Prepare financial reports
|
|
Draft financial forecasts/budgets
|
|
Undertake and document costing procedures
|
(vii) A Grade 5
position is described as follows:
(a) The employee
may be supervised by professional staff and may be responsible for the planning
and management of the work of others.
(b) An employee at
this grade applies knowledge with substantial depth in some areas, and a range
of skills, which may be varied or highly specific. The employee may receive
assistance with specific problems.
(c) An employee at
this grade applies knowledge and skills independently and non-routinely.
Judgement and initiative are required.
Indicative tasks of a Grade 5 position are:
Unit
|
Element
|
Information Handling
|
Implement new/improved system
|
|
Update incoming publications
|
|
Circulate publications
|
|
Identify information source(s) inside and outside the
organisation
|
Communication
|
Obtain data from external sources
|
|
Produce report
|
|
Identify need for documents and/or research
|
Enterprise
|
Assist with the development of options for future
strategies
|
|
Assist with planning to match future requirements with
resource allocation
|
Technology
|
Establish and maintain a small network
|
|
Identify document requirements
|
|
Determine presentation and format of document and produce
it
|
Organisational
|
Organise meetings
|
|
Plan and organise conference
|
Team
|
Draft job vacancy advertisement
|
|
Assist in the selection of staff
|
|
Plan and allocate work for the team
|
|
Monitor team performance
|
|
Organise training for team
|
“Community Support Worker” means a person who provides
drop-in case management support for persons with cerebral palsy and/or other disabilities
living independently in the community.
“Day Worker” means a worker who works his/her ordinary hours
from Monday to Friday, inclusive, and who works on such days at any time
between 8.00am and 6.00pm.
“General Services Workers (GSW)” means either a person who
indirectly assists either The Centre or the clients, and includes workers such
as drivers, cleaners, laundry persons, audio visual officer and technician or
who assists with the maintenance and upkeep of The Centre owned or leased premises
such as handypersons and gardeners. The nature and complexity of repairs,
maintenance and other services to be undertaken must be commensurate with the
workers’ competencies.
“Keyworker” means a person who provides case management
support to people with cerebral palsy who live in group homes and attend
employment or community access services, or those who continue to live with
their parents and who also attend employment or community access service.
“Program Assistant” formally known as a “Medical Aide”,
means a person appointed as such who is wholly or substantially engaged in
carrying out activities and tasks to assist, or under direction of,
professional staff in relation to services offered through client related
programs.
“Shift Worker” means a worker who is not a day worker as
defined.
“Supervisor” is a person who provides or assists in
providing formal operations supervision of a team of care services workers. A
supervisor ensures that duty of care and procedural fairness principles are
observed and offers advice and problem solving assistance. Is aware of and
maintains appropriate communication channels with all key staff and clients and
their families.
In addition to the above, it is agreed that:
House Managers -
Level 2 houses would require managers to work on, at
most twelve (12) weekends per annum.
Level 3 houses would require managers to work on the
majority of weekends (either Saturday or Sunday only).
The wage rates are inclusive of the above and
therefore, would be in lieu of weekend penalties. Overtime would be paid for
all hours worked in excess of 164.67 hours a month (averaged on thirty-eight
(38) hours per week) and with prior approval from management. House Managers are exempt from clause 4,
Hours, subclauses (xii), (xiii) and
(xv).
All positions will be packaged.
Other Supervisors (including Assistant House Managers)
-
Supervisors’ positions will fall into either one of two
levels of the Care Services Job Family Matrix (Level F (AQF 5) and Level G (AQF
6).
Assistant House Managers would have the same conditions
as House Managers (see above) and would be associated with Level 2 and 3 houses
only.
The wage rates for Assistant House Managers are
inclusive of the above and therefore, would be in lieu of weekend penalties. Overtime
would be paid for all hours worked (with prior approval from management) in
excess of 164.67 hours a month (averaged on thirty-eight (38) hours per
week). Supervisors, including Assistant
House Managers, are exempt from clause 4, Hours, subclauses (xii), (xiii)
and (xv).
All positions will be packaged.
“Direct Supervision” shall mean that a person:
(i) receives
detailed instructions on the work to be performed; and
(ii) performs
tasks which are part of an overall work routine; and
(iii) is subject
to regular personal progress checks on the work being performed.
“General Supervision” shall mean that a person:
(i) receives
instructions on what is required on unusual or difficult features of the work
and on the method of approach when new procedures are involved; and
(ii) is normally
subject to progress checks which are usually confined to unusual or difficult
aspects of the task; and
(iii) has the
knowledge and experience required to perform the duties, usually without
specific instructions, but has assignments reviewed on completion.
“Limited Supervision” shall mean that a person:
(i) may be
subject to progress checks which will be principally confined to establishing
that satisfactory progress is being made; and
(ii) may have
assignments reviewed on completion.
“Temporary Employee” A temporary employee shall mean an
employee who is engaged for a continuous but limited period.
“The Association” means The Health and Research Employees'
Association of New South Wales (HREA).
“The Centre” means The Spastic Centre of New South Wales
Limited and also includes its wholly owned subsidiaries The Spastic Centre of
New South Wales (Venee Burgess House), The Spastic Centre of New South Wales
(Therapy Services), The Spastic Centre of New South Wales (Community Access
Services), The Spastic Centre of New South Wales (Accommodation - North), The
Spastic Centre of New South Wales (Accommodation - South) and The Spastic
Centre of New South Wales (Accommodation - Hunter).
3. Salaries and Wages
(i) The minimum
rates of wage per week for employees shall be the rates of wage as set out in
Part C -Monetary Rates, Tables 1(a) and (b), Table 2 Salary Rates and Table 3
Allowances Table.
(ii)
(a) Where an
employee with disabilities performs work to a level which would be reasonable
for an able-bodied worker, the worker with disabilities shall be paid the full
award rate for the duties so performed.
(b)
(1) Where an
employee with disabilities deems himself/herself unable to perform work to a
level which is reasonable for an able-bodied worker, the employee with
disabilities shall be paid such percentage of the award rate for the work
performed, as the worker with disabilities' performance level bears to that
which is reasonable for an able-bodied worker performing the same work.
Provided that the percentage referred to shall be determined by the agreed
assessment procedure.
Provided that an employee with disabilities may elect
to be paid a lesser percentage than that determined by the agreed assessment
procedure where the value of entitlements provided as government assistance to
the disabled, foregone as a result, would be greater than the wage so
earned. Such election is to be made by
the employee with disabilities concerned.
(2) There shall be
an assessment procedure agreed to by the parties for the purposes outlined in
subparagraph (1) of this paragraph. The
performance of each employee with disabilities referred to in this paragraph
shall be assessed at least annually, using the agreed assessment procedure.
(3) Where a worker
with disabilities disagrees with the percentage determined by the agreed
assessment procedure, such worker with disabilities shall have the right to
appeal to an assessment committee comprising a representative of each of the
parties to this award and a worker with disabilities. In the event that the committee fails to resolve the issue, the
worker with disabilities may exercise his/her rights under the Industrial Relations Act (NSW) 1996.
4. Hours
(i) The ordinary
hours of work for day workers, exclusive of meal times, shall not exceed 152
hours per twenty-eight (28) calendar days, to be worked Monday to Friday,
inclusive, and to commence on such days at or after 8.00am and finish before or
at 6.00pm.
(ii)
(a) The ordinary
hours of work for shift workers, exclusive of meal times, shall not exceed
seventy-six (76) per fortnight in each
roster cycle, or an average of
thirty-eight (38) hours per week in each roster cycle.
(b) Each worker
shall be free from duty for not less than two (2) full days in each week, or
four (4) full days per fortnight. Such
days off may be non-consecutive by mutual agreement between The Centre and the
employee. In addition, an afternoon or
night shift shall not precede such days off unless an additional eight (8)
hours are granted as sleeping time.
However, the additional eight
(8) hours of sleeping time may, by mutual agreement between The Centre
and employee, not be taken by the employee.
(iii) The hours of
work prescribed in subclause 4(i) shall be worked in the following ways:
(a) 152 hours per
twenty-eight (28) calendar days, to be arranged in order that an employee shall
not be required to work their ordinary hours on more than nineteen (19) days in
the cycle.
(b) Where this is
not possible, or by mutual agreement:
(1) Seventy-six
(76) hours per fortnight, to be arranged in order that an employee shall not be
required to work their ordinary hours on more than ten (10) days in the
fortnight; or,
(2) Thirty-eight
(38) hours per week, to be arranged in order that an employee shall not be
required to work their ordinary hours on more than five (5) days in one week,
(c) Notwithstanding
the provisions of paragraph (a) of this subclause, employees who are currently
working shifts of less than eight (8) hours duration may continue to work
shifts of the same duration on twenty (20) days in each cycle of twenty-eight
(28) days.
(iv) The employee's
allocated day off duty prescribed in paragraph (c) of subclause (iii) of this
clause shall be determined by agreement between the employee and The Centre,
having regard to the needs of The Centre or sections thereof. Where practicable, such allocated day off
duty shall be consecutive with the days off duty prescribed by paragraph (b) of
subclause (ii) and paragraph (b) of subclause (iii) of this clause. Provided, however, that by mutual agreement
between The Centre and the employee the allocated day off may be taken on a day
other than consecutively with their normal rostered days off to suit the needs
of The Centre and the wishes of the employee.
The employee may accrue their Accumulated Days Off (ADO’s) for a period
not exceeding six (6) months, unless there has been mutual agreement between
The Centre and the employee.
(v) Once set, the
allocated day off may not be changed in a current cycle unless there are
genuine unforeseen circumstances prevailing. Where such circumstances exist and
the allocated day off is changed, another day shall be substituted in the
current cycle. Should this not be practicable, the day must be given and taken
in the next cycle immediately following.
(vi) There shall be
no accrual of credit towards an allocated day off for each day of ordinary
annual leave taken in accordance with subclause (i) of clause 15, Annual Leave.
However, where an employee has accumulated sufficient time to take his/her
allocated day off duty prior to entering on annual leave, and that day would
have been taken if the employee had not proceeded on annual leave, it shall be
allowed to the employee on the first working day immediately following the
period of leave.
Where an employee has not accumulated sufficient time
for an allocated day off duty prior to entering annual leave, time in credit
shall count towards taking the next allocated day off duty falling in sequence
after the employee's return to duty.
(vii) An employee
will not accrue credits towards an allocated day off when they are on annual
leave, unpaid leave, study leave and long service leave.
(viii) An employee
entitled to allocated days off duty in accordance with paragraph (a) of
subclause (iii) of this clause shall continue to accumulate credit towards
his/her day off duty while on paid sick leave, for periods of up to four (4)
weeks. Where an employee's allocated day off duty falls during a period of paid
sick leave, the employee's available sick leave shall not be debited for that
day.
(ix) Where an
employee's allocated day off duty falls due during a period of workers'
compensation the employee, on returning to duty, shall be given the next
allocated day off duty in sequence.
(x) Where an
employee's allocated day off duty falls on public holidays as prescribed by
clause 14, Public Holidays, the next working day shall be taken in lieu thereof
where practicable, or another day as mutually agreed.
(xi) Except for
meal breaks each day, all time from the time of commencing work until the time
of finishing duty each day shall be computed as ordinary working time. This
shall not apply to those positions being worked as broken shifts.
(xii) There shall be
a minimum break of eight (8) hours between ordinary rostered shifts on
successive days.
(xiii) There shall be
a minimum break of eight (8) hours between broken shifts rostered on successive
days.
(a) The time
between the commencement and termination of a broken shift preceding a
sleepover shall not exceed sixteen (16) hours.
Furthermore, if the sleepover is consequently followed by a rostered
shift on the next calendar day, there shall be a minimum break of eight (8)
hours between the previous calendar day’s broken shift and the following
calendar day’s rostered shift.
(xiv) Two separate
ten (10) minute tea breaks (in addition to meal breaks) shall be allowed to
each employee during each ordinary shift. Subject to agreement between the
employer and employee, two ten (10) minute breaks may alternatively be taken as
one twenty (20) minute break or the employee allowed to proceed off duty ten
(10) minutes before the completion of their normal finishing time. Such tea
breaks shall count as working time.
(xv) Where the
employer so requests, and the employee agrees, he/she may be rostered to work
up to sixteen (16) hours on any four (4) days in any one fortnightly period but
such an employee shall not be required to work more than seventy-six (76) hours
in that given fortnight and no more than two (2) consecutive days. All time worked in excess of seventy-six
(76) hours in that given fortnight shall be paid at the applicable overtime
rates.
5. Roster of Hours
(i) The ordinary
hours of work for each employee shall be displayed on a roster in a place
conveniently accessible to employees. Such rosters shall be displayed at least
two (2) weeks but in any case at least one (1) week, prior to the commencing
date of the first working period in the roster.
(ii) Provided that
this provision shall not make it obligatory for The Centre to display any
roster of ordinary hours of work of members of the relieving staff.
(iii) Provided
further that a roster may be altered at any time to enable the services of The
Centre to be carried on in an emergency where another employee is absent from
duty on account of illness, but, where such alteration involves an employee
working on a day which would have been his or her day off, such employee may
elect to be paid at overtime rates or have a day off in lieu thereof, which
shall be as mutually arranged. Provided that this provision shall not apply
where the only change to the roster of a permanent part-time or part-time
employee is the mutually agreed addition of extra hours to be worked such that
the employee still has two (2) rostered days off in that week, or four (4) days
in the rostered period (fortnight).
Provided further that any alteration to the roster of
hours of a day worker must be consistent with the definition of a day worker
contained in clause 2, Definitions, and with clause 4, Hours.
(iv) Where an
employee is entitled to an allocated day off duty in accordance with clause 4,
Hours, that allocated day off duty is to be shown on the roster of hours for
that employee.
(v) In order to
ensure that all employees working in accommodation services (including respite)
receive adequate supervision and information, house meetings are held on a
regular basis. All employees are expected to attend and all time spent at the
meeting will be regarded as time worked and paid at ordinary rates. House
meetings will be run for a minimum of two (2) hours.
6. Permanent
Part-Time Employees
(i) A permanent
part-time employee is one who is permanently appointed to work a specified
number of hours which are less than those prescribed for a full-time employee,
with a minimum start of three (3) hours.
Notwithstanding this, in low support houses, those with individualised
funding arrangements and attendant care houses, the minimum start may be two
(2) hours.
(ii) Permanent
part-time employees shall be paid an hourly rate calculated on the basis of one
thirty eighth (1/38th) of the appropriate rate prescribed for full-time
employees.
(iii) Permanent
part-time employees shall be entitled to all other benefits of this award not
otherwise expressly provided for herein in the same proportion as their
ordinary hours of work bear to full-time hours.
(iv) The hours of a
permanent part-time employee shall be so arranged that they may be balanced
over a fortnight, provided that the average weekly hours worked shall be deemed
to be the specified number of hours for the purposes of accrual of leave, and
there shall be no interruption to the continuity of employment merely by reason
of a part-time employee working on a “week on”, “week off” basis.
7. Casual Employees
(i) A casual
employee is an employee who is engaged on an hourly basis, otherwise than as a
permanent part-time or full-time employee and shall only be employed in circumstances
where another employee is absent.
Casuals will be paid one thirty-eighth (1/38th) of the appropriate rate
as prescribed in clause 3, Salaries and Wages, plus a loading of 10% for work
carried out during (8am-6pm Mon to Fri) and 25% loading for work carried out
during (6pm-8am Mon to Fri and weekend shifts) with a minimum payment of two
(2) hours for each engagement.
(ii) Casual
employees who are required to work on a public holiday, in lieu of the loading
prescribed in subclause (i) of this clause, shall be paid a loading of 150 %.
(iii) Casual
employees shall not be entitled to the provisions of clause 4, Hours, clause
10, Overtime, except subclause viii (b), clause 14, Public Holidays, and clause
18, Sick Leave.
(iv) Casual
employees are entitled to pro rata payment in lieu of annual leave in
accordance with the Annual Holidays Act
1944.
8. Temporary
Employees
(iii) Fixed term or
task contracts of employment may be offered and such temporary employees
engaged where necessary to meet the genuine occupational requirements of The
Centre, which may include but not be limited to parental leave, limited term
funding arrangements, long-term relief, or forthcoming service reductions.
(ii) Additional
hours and/or shifts that do become available should, however, be offered in the
first instance to permanent part-time employees prior to any decision to engage
temporary employees.
(iii) The provision
of clause 38, Redundancy Provisions, will not apply to such employees.
9. Relieving Other
Members of Staff
An employee required by The Centre or some other authorised
representative to formally relieve another employee paid on a higher scale
shall be paid for the time so spent at the rate prescribed for the employee so
relieved. The relieving employee must be paid at a higher rate than they
normally receive, and one that is commensurate with the additional
responsibilities they will assume.
10. Overtime
(i) All time
worked by employees outside the ordinary hours in accordance with clause 4,
Hours, and clause 5, Roster of Hours, shall be paid for at the rate of
time-and-one-half for up to two (2) hours each day, calculated on the ordinary
hourly rate, and thereafter at the rate of double time calculated on the
ordinary hourly rate; provided, however, that all overtime worked on Sunday
shall be paid for at the rate of double-time and all overtime worked on public
holidays shall be paid for at the rate of double-time-and-one-half, both
calculated on the ordinary hourly rate.
Employees, by mutual agreement with The Centre, may
elect to take time off in lieu of overtime.
This will be calculated on a time for time basis. If this is not taken
within three (3) months, then it shall be paid out at overtime rates.
(ii) Employees
recalled to work overtime after leaving The Centre's premises, whether notified
before or after leaving the premises, shall be paid for a minimum of four (4)
hours' work at the appropriate overtime rate applicable on such day for each
time so recalled - provided that, except in unforeseen circumstances arising,
employees shall not be required to work the full minimum number of hours
prescribed above if the job they were recalled to perform is completed within a
shorter period.
(iii) An employee
recalled to work overtime as prescribed by subclause (ii) of this clause shall
be paid all fares and expenses reasonably incurred in travelling to and from
the place of work.
Provided further that, where employees elect to use
their own mode of transport, they shall be paid an allowance as set out in Part
C - Monetary Rates, Table 3, Allowances Table, Item 1.
(iv) Employees may
be required to work a reasonable amount of overtime.
(v) When overtime
work is necessary it shall, wherever reasonably practicable, be so arranged
that employees have at least eight (8) consecutive hours off duty between the
work on successive days or shifts.
Employees working broken shifts shall have at least
eight (8) consecutive hours off duty between the work on successive days or
shifts.
All references to "eight (8) consecutive hours off
duty” in this subclause and subclause (vi) shall be deemed to include
references to "ten (10) consecutive hours off duty for employees working
broken shifts”.
(vi) Employees who
have not
(a) had a break of
at least eight (8) consecutive hours of their ordinary work, or
(b) on a Saturday,
a Sunday a public holiday, or on a rostered day off had eight (8) consecutive hours off duty in the twenty-four (24)
hours preceding the ordinary commencing time on the next ordinary day or shift,
shall, subject to this subclause, be released after
completion of such overtime until they have had ten (10) consecutive hours off
duty without loss of pay for ordinary working time occurring during such
absence.
If, on the instruction of The Centre, such an employee
resumes or continues to work without having had such ten (10) consecutive hours
off duty, they shall be paid at double-time the appropriate rate applicable on
such day until they are released from duty for such period. In addition, they shall
be entitled to be absent until they have had ten (10) consecutive hours off
duty, without loss of pay.
(vii) For the
purposes of assessing overtime, each day shall stand alone. However, if any one period of overtime is
continuous and extends beyond midnight, all overtime hours in this period shall
be regarded as if they had occurred within the one day.
(viii)
(a) All time
worked by permanent part-time and part time employees in excess of ten (10)
hours per day, shall be paid for at overtime rates; provided that those
employees employed under the provisions of subclause (xv) of clause 4, Hours,
shall be paid for all time in excess of sixteen (16) hours per day at overtime
rates.
(b) All time
worked by permanent part-time employees, part time employees and casual
employees in excess of the hours prescribed for a full-time employee
(seventy-six (76) per fortnight) in clause 4, Hours, shall be paid for at
overtime rates.
11. Penalty Rates for
Shift and Weekend Work and Special Working Conditions
(i) Shift workers
working night shift shall be paid fifteen (15) percent in addition to the
ordinary rate for such shift; provided, however, that permanent part-time
employees and part-time workers (other than those prescribed in Clause 33
(iii)) shall only be entitled to the additional rates when they work between
6.00 p.m. and 8.00 a.m.
(ii) For the
purposes of this clause, day and night shifts shall be defined as follows:
“Day shift” means a shift that spans the hours of
8.00am and 6.00pm
“Night shift” means a shift that spans the hours of
6.00pm and 8.00am.
(iii) Employees
whose ordinary working hours include work on a Saturday and/or Sunday shall be
paid for ordinary working hours worked between midnight on Friday and midnight
on Saturday at the rate of time and one-half, and for ordinary hours worked
between midnight on Saturday and midnight on Sunday at the rate of time and
three-quarters. These extra rates shall be in substitution for and not
cumulative upon the shift allowances prescribed in subclause (i) of this
clause).
(iv) Employees
working a broken shift shall be paid at the rate as set out in Part C -
Monetary Rates, Table 3, Allowances Table Item 2, for each break in the
shift. Broken shifts may be worked only
by those employees who have no supervisory responsibilities, unless agreed to
by The Centre. The time between the commencement and termination of a broken
shift shall not exceed sixteen (16) hours.
There shall be a minimum break of eight (8) hours
between broken shifts rostered on successive days.
The time between the commencement and termination of a
broken shift preceding a sleepover shall not exceed sixteen (16) hours.
Furthermore, if the sleepover is consequently followed by a rostered shift on
the next calendar day, there shall be a minimum break of eight (8) hours
between the previous calendar day’s broken shift and the following calendar
day’s rostered shift.
(v) An employee
sent for duty to a place other than his/her regular place of duty shall be paid
for all excess travelling at the appropriate rate of pay and reimbursed excess
travelling expenses. This excludes circumstances, where employees attend
training that is voluntary and for their own self-development.
12. Sleepover
(i) Employees who
work in accommodation services are engaged on the basis that they are required
to undertake a sleepover.
(ii) The following
conditions shall apply to each night of “sleepover”:
(a) No work, other
than that of an essential nature involving direct care of the residents, shall
be required to be performed during any sleepover. The Centre undertakes that,
in consultation with The Association, a review of the sleepover practices at
all houses will be reviewed at three (3) monthly intervals, and, if it is found
that employees are performing duties other than those deemed to be essential,
an awake shift will be implemented.
(b) All time
actually worked during any sleepover shall count as time worked. All time
worked by full-time employees during any sleepover shall be paid at overtime
rates. All time worked by permanent part-time and part-time employees and
casual employees during any sleepover shall be paid for at ordinary rates;
provided that, if the total number of hours worked on that day exceeds ten
(10), then the excess hours worked on that day shall be paid for at overtime
rates; and provided further that, if the total number of hours worked in the
week exceeds thirty-eight (38) hours or seventy-six (76) per fortnight, then
the excess hours worked during such sleepovers in that week shall be paid for
at overtime rates.
(c) An employee
who sleeps over in accordance with subclause (i) of this clause shall be paid
an allowance as set out in Part C - Monetary Rates, Table 3, Allowances Table,
Item 3, for each sleepover.
(d) Generally, the
time for a sleepover shall not be less than seven (7) hours or more than nine
(9) hours on any one night. However, depending upon client needs, a sleepover
may commence and/or finish earlier or later than the times rostered for the
start and finish of the sleepover; provided that the time for a sleepover shall
be not less than seven (7) hours or more than ten (10) hours.
(e) Employees
shall be provided with free board and lodging for each night on which they are
required to sleep over.
(f) Employees
shall be provided with a separate room with a bed and use of staff facilities.
(g) A sleepover
may be rostered to commence immediately at the conclusion of the employee's
shift and continuous with that shift; and/or immediately prior to the
employee's shift and continuous with that shift, and not otherwise.
(h) No employee
shall be required to sleep over during any part of his/her rostered days off
and/or allocated days off provided for in subclauses (ii) and (iii) of clause
4, Hours.
(i) Casual
employees may only be used for sleepovers when full-time employees or part-time
employees are not available for that duty, and in no case shall casual
employees be employed exclusively or almost exclusively for sleepovers.
(iii) Nothing in
this clause shall preclude The Centre from rostering an employee to work shift
work in lieu of undertaking sleepovers.
13. Meal Breaks
(i) Time not
exceeding one hour and not less than thirty (30) minutes shall be allowed for
each meal, provided that, where an employee is called upon to work for any
portion of his/her meal hour, he/she shall be paid at overtime rates for the
whole of the meal break and the employee shall be allowed to take a break for
the taking of such meal. Provided further that employees employed in
accommodation services may be allowed a half-hour paid break for the partaking
of each meal.
(ii) An employee
who is required to work overtime for more than two (2) hours shall be supplied
with a meal.
(iii) Employees
shall not be required to work more than five (5) hours without a meal break.
Where the shift is of not more than five (5) hours duration, there shall be one
ten (10) minute break, which shall count as time worked.
14. Public Holidays
(i) For the
purposes of this award, the following shall be deemed to be public holidays,
viz: New Year's Day, Australia Day, Good Friday, Easter Saturday, Easter
Monday, Anzac Day, Queen's Birthday, Eight-hour Day, Christmas Day, Boxing Day
and any other day duly proclaimed and observed as a public holiday for the
State.
In addition to those public holidays specified in this
subclause, employees shall be entitled to an extra public holiday each year.
Such public holiday shall occur on a date, which is agreed upon between The
Association and The Spastic Centre and shall be regarded for all purposes of
this clause as any other public holiday.
(ii) Public
holidays shall be allowed to employees on full pay. Where a full-time,
part-time or permanent part -time employee is required to and does work on any
of the holidays set out in subclause (i) of this clause, such work shall be
paid, in lieu of other shift allowances, weekend penalty rates and casual
loadings, at the rate of double-time-and-one-half, with a minimum payment for
four (4) hours' work.
(iii) If a public
holiday falls on the day that an employee is normally rostered to work and The
Centre does not require them to work, they shall be paid one day’s pay in
addition to the weekly rate. In addition, The Centre undertakes not to change
the employees’ roster so as to avoid payment.
(iv) If a public
holiday falls on a day that a full-time day worker, a part-time employee or
permanent-part time employee was not normally rostered to work, then no payment
shall be paid. However, if they are required to work, then clause 14 subclause
(ii) applies.
15. Annual Leave
(i) See Annual Holidays Act 1944.
(ii)
(a) In addition to
the leave prescribed by subclause (i), employees who work their ordinary hours
on Sundays and/or public holidays prescribed by clause 14, Public Holidays, are
entitled to receive additional annual leave as follows, if during a qualifying
period of employment for annual leave purposes they have worked:
Number of ordinary shifts worked
|
Additional annual
leave
|
on Sundays and/or public holidays
|
FT
|
PPT
|
4 to 10
|
1 day
|
0.2
|
11 to 17
|
2 days
|
0.4
|
18 to 24
|
3 days
|
0.6
|
25 to 34
|
4 days
|
0.8
|
35 or more
|
5 days
|
1 wk
|
Notation: The above leave is calculated on the following
basis:
(1) If thirty-five
(35) ordinary shifts have been worked - one (1) week.
(2) If less than
thirty-five (35) ordinary shifts have been worked and the workers work forty
(40) hours per week - proportionately calculated on the basis of forty (40)
hours leave for thirty-five (35) such shifts worked.
(3) If less than
35 thirty-five (35) ordinary shifts have been worked and the workers work less
than forty (40) hours per week - proportionately calculated on the basis of
leave equivalent to the number of hours ordinarily worked per week for
thirty-five (35) such shifts worked.
The calculations referred to above shall be made to the
nearest one-fifth (1/5th) of the ordinary hours worked, half or more than half
of one-fifth (1/5th) being regarded as one-fifth (1/5th) and less than half
being disregarded.
Provided that an employee, entitled to additional
annual leave by virtue of this subclause, may elect to be paid an amount
equivalent to the value of his/her additional leave entitlements in lieu of
taking the additional leave. Such election is to be made in writing by the
employee at the commencement of each year of employment and is irrevocable
during the currency of that year of employment.
Part-time and permanent part-time employees shall be
paid an amount equivalent to the average of the value of their additional leave
entitlements.
(b) On termination
of employment employees are to be paid for any untaken annual leave due under
this subclause, together with payment for any leave in respect of an
uncompleted year of employment, calculated in accordance with this subclause,
together with payment for any untaken annual leave due in accordance with
subclause (i) of this clause.
(iii) The employer
shall give to each employee three (3) months' notice, where practicable, and
not less than one (1) month's notice of the date upon which the employee shall
enter upon annual leave.
(iv) Employees are
required to give no less than one (1) month’s notice of date on which they
intend to take annual leave.
(v) Leave without
pay may be taken in the event of a forced closedown. However, The Centre
reserves the right to enforce that annual leave is taken within six (6) months
of accrual as per the Annual Holidays Act,
1944.
16. Annual Leave
Loading
(i) Employees
shall be entitled to annual leave loading of 17.5% on four (4) weeks of the
appropriate weekly rate of pay, or shift allowances and weekend penalties,
whichever is the greater.
(ii) A shift
worker, as defined in clause 2, Definitions, of this award, shall be paid while
on annual leave his/her ordinary pay plus shift allowances and weekend
penalties calculated on the ordinary rate of pay they would have worked if they
had not been on leave. Provided that shift allowances and weekend penalties
shall not be payable for public holidays, which occur during a period of annual
leave or for days which have been added to annual leave in accordance with the
provisions of clause 14, Public Holidays, of this award.
(iii) No loading is
payable where the annual leave is taken wholly or partly in advance, provided
however, that if the employment of such an employee continues until their next
anniversary date, the loading then becomes payable.
(iv) No annual
leave loading will be paid when an employee terminates of their own accord and
has no accrual. Where such an employee terminates of their own accord but has
already accrued leave loading, payment for leave loading will be made.
17. Long Service
Leave
(i) Every
employee, after ten (10) years continuous service with The Centre, shall be
entitled to two (2) months leave of absence on full pay, and, for each additional
five (5) years continuous service thereafter, to an additional
two-and-one-half (2 ½) month’s leave of
absence on full pay.
Where the service of an employee with at least five (5)
years' service is terminated by the employer for any reason other than the
employees serious and wilful misconduct, or by the employee on account of
illness, incapacity or pressing domestic necessity, or by reason of death of
the employee, the employee shall be entitled for five (5) years service to one
(1) month's long service leave on full pay and for service after five (5) years
to a proportionate amount of such leave on full pay, calculated on the basis of
two (2) months long service leave for ten (10) years' service.
(ii) Where an
employee has acquired a right to long service leave with pay under subclause
(i) of this clause, then and in every such case:
if such employee dies before entering upon such
extended leave or if, after having entered upon the same, he/she dies before
its termination, his/her widow/widower or, in the case of a widower/widow
leaving children, his/her children or their guardians or other dependent
relative or their legal representative shall be entitled to receive the
monetary value of the leave not taken or not completed, as the case may be, and
computed at the rate of salary the employee was receiving at the time of
his/her death.
(iii) For the
purposes of this clause:
(a) Continuous
service prior to the coming into force of this award shall be taken into
account.
(b) One (1) month
equals four and one-third (4 1/3) weeks.
(c) Continuous
service shall be deemed not to have been broken by:
(1) any period of
absence on leave without pay not exceeding six (6) months;
(2) absence of an
employee while a member of the defence forces of the Commonwealth in time of
war;
(3) any period of
absence on unpaid maternity leave, but such period of absence shall not count
as service.
(iv) Where any
employee has been granted a period of long service leave prior to the coming
into force of this award, the amount of such leave shall be debited against the
amount of leave due under this award.
(v) Where an
employee has acquired a right to an allocated day off duty on pay prior to
entering a period of long service leave, such day shall be taken on the next
working day immediately following the period of long service leave.
An employee returning to duty from long service leave
shall be given the next allocated day off duty in sequence, irrespective of
whether sufficient credits have been accumulated or not.
18. Sick Leave
(i) Full-time
employees - A full-time employee shall be entitled to sick leave on full pay,
calculated by allowing seventy-six (76) ordinary hours of work for each year of
service. Any unused leave shall remain to the employee's credit.
(ii) All periods
of absence due to sickness shall be certified to by a registered medical
practitioner; provided, however, that The Centre may dispense with the
requirements of a medical certificate where the absence does not exceed two
consecutive working days or where, in The Centre's opinion, the circumstances
are such as not to warrant such requirement.
(iii) The Centre
shall not change the rostered hours of work of an employee fixed by the roster
or rosters applicable to the seven (7) days immediately following the
commencement of sick leave merely by reason of the fact that the employee is on
sick leave.
(iv) The payment
for any absence on sick leave in accordance with this clause during the first
three (3) months of employment of an employee may be withheld by The Centre
until the employee completes such three (3) months of employment, at which time
the payment shall be made.
(v) Each employee
shall take all reasonably practicable steps to inform The Centre of his or her
inability to attend for duty and, as far as possible, state the estimated
duration of the absence.
Where practicable, such notice shall be given within
twenty-four (24) hours of the commencement of such absence.
(vi) Part-time and
permanent part-time workers - these employees shall be entitled to sick leave
in the same proportion as the average weekly hours worked over the preceding
twelve (12) months or from the time of the commencement of employment,
whichever is the lesser, bears to thirty-eight (38) ordinary hours of one (1)
week. Such entitlements shall be subject to all the above conditions applying
to full-time employees.
(vii) An employee
shall not be entitled to sick leave on full pay for any period in respect of
which such employee is entitled to full pay on workers' compensation; provided,
however, that where an employee is in receipt of compensation which is less
than full pay an employer shall pay to an employee, who has sick leave
entitlements under this clause, the difference between the amount received as
workers' compensation and full pay. The employee's sick leave entitlement under
this clause shall for each week during which such difference is paid be reduced
by the proportion of hours, which the difference bears to full pay. On the
expiration of available sick leave, weekly compensation payments only shall be
payable.
(viii) If an award or
public holiday occurs during an employee’s absence on sick leave, then such
award holiday shall not be counted as sick leave.
19. Compassionate
Leave
(i) An employee
shall be entitled to a maximum of three (3) days' leave without loss of pay on
each occasion and on production of satisfactory evidence of the death of a
person prescribed for the purposes of Personal/Carer's Leave in Clause 20 (i)
(c) (2) , provided that for the purpose of bereavement leave, the employee need
not have been responsible for the care of the person concerned.
(ii) An employee
shall not be entitled to bereavement leave under this clause during any period
in respect of which the employee has been granted other leave.
(iii) Bereavement
leave may be taken in conjunction with other leave available under subclauses
(Clause 20 (i), (ii), (iii), (iv) and (v)) in the said clause (Personal carers
clause). In determining such a request the employer will give consideration to
the circumstances of the employee and the reasonable operational requirements
of the business.
(iv) An employee
shall be entitled to compassionate leave where the employee is forced to be
absent from duty because of unforeseen urgent pressing necessity, eg floods or
bushfires, which prevent attendance for duty.
Such leave shall be limited to the time necessary to cover the immediate
emergency. The period of paid leave
will be limited to one day on each occasion.
(v) An absence
occasioned by personal exigencies which might fairly be regarded as an
obligation on the employee, rather than The Centre, to make good, or absences
of time in excess of that provided for in subclauses (i) to (ii) above, may be
covered by the grant of leave without pay, or if the employee so desires,
charged against available annual leave credits.
20. State
Personal/Carer’s Leave
(i) Use of Sick
Leave
(a) An employee
other than a casual employee, with responsibilities in relation to a class of
person set out in (c) who needs the employee’s care and support shall be
entitled to use, in accordance with this subclause, any current or accrued sick
leave entitlement provided for by clause 18, Sick Leave, for absences to
provide care and support for such persons when they are ill. Such leave may be taken for part of a single
day.
(b) The employee
shall, if required, establish either by production of a medical certificate or
statutory declaration the illness of the person concerned and that the illness
is such as to require care by another person.
In normal circumstances, an employee must not take carer’s leave under
this subclause where another person has taken leave to care for the same
person.
(c) The
entitlement to use sick leave in accordance with this subclause is subject to:
(1) the employee
being responsible for the care of the person concerned; and
(2) the person
concerned being
(A) a spouse of the
employee, or
(B) a de facto
spouse who, in relation to a person, is a person of the opposite sex to the
first mentioned person who lives with the first mentioned person as the husband
or wife of that person on a bona fide domestic basis although not legally
married to that person, or
(C) a child or an
adult child (including an adopted child, a step child, a foster child or an ex
nuptial child), parent (including a foster parent and legal guardian),
grandparent, grandchild or sibling of the employee or spouse or de facto spouse
of the employee, or
(D) a same sex
partner who lives with the employee as the de facto partner of that employee on
a bona fide domestic basis, or
(E) a relative of
the employee who is a member of the same household where for the purposes of
this paragraph:
”relative” means a person related by blood, marriage of
affinity
“affinity”’ means a relationship that one spouse because
of marriage has to blood relatives of
the other, and
“household” means a family group living in the same domestic
dwelling.
(d) An employee
shall, wherever practicable, give The Centre notice prior to the absence of the
intention to take leave, the name of the person requiring care and that
person’s relationship to the employee, the reasons for taking such leave and
the estimated length of absence. If it
is not practicable for the employee to give prior notice of absence, the
employee shall notify The Centre by telephone of such absence at the first
opportunity on the day of absence.
(ii) Unpaid Leave
for Family Purpose
An employee may elect, with the consent of The Centre,
to take unpaid leave for the purpose of providing care and support to a member
of a class of person set out in subparagraph (ii) of paragraph (c) above who is
ill.
(iii) Annual Leave
-
(a) An employee
may elect, with the consent of the employer, subject to the Annual Holidays Act 1944, to take annual
leave not exceeding five days in single-day periods or part thereof in any
calendar year at a time or times agreed by the parties.
(b) Access to
annual leave, as prescribed in paragraph (a) of this subclause, shall be
exclusive of any shutdown period provided for elsewhere under this award.
(c) An employee
and employer may agree to defer payment of the annual leave loading in respect
of single-day absences until at least five consecutive annual leave days are
taken.
(iv) Time Off in
Lieu of Payment for Overtime
(a) For the
purpose of providing care and support for a person in accordance with subclause
(i) of this clause, and the provision of clause 10, Overtime, the following
provision shall apply.
(b) An employee
may elect, with the consent of The Centre, to take time off in lieu of payment
for overtime at a time or times agreed with the employer within twelve (12)
months of the said election.
(c) Overtime taken
as time off during ordinary time hours shall be taken at the ordinary time
rate, that is an hour for each hour worked.
(d) If, having
elected to take time as leave in accordance with paragraph (a) above the leave
is not taken for whatever reason, payment for time accrued at overtime rates
shall be made at the expiry of the twelve (12) month period or on termination.
(e) Where no
election is made in accordance with the said paragraph (a) the employee shall
be paid overtime rates in accordance with this award.
(v) Make-up Time
(a) An employee
may elect, with the consent of The Centre, to work “make up time”’, under which
the employee takes time off ordinary hours, and works those hours at a later
time, during the spread of ordinary hours provided in the award, at the
ordinary rate of pay.
(b) An employee on
shift work may elect, with the consent of The Centre, to work “make up time”
(under which the employee takes time off ordinary hours and works those hours
at a later time) at the shift work rate which would have been applicable to the
hours taken off.
(vi) Accumulated
Days Off
(a) An employee
may elect, with the consent of The Centre, to take an accumulated day off at
any time.
(b) An employee
may elect, with the consent of The Centre, to take accumulated days off in part
day amounts.
(c) An employee
may elect, with the consent of The Centre, to accrue some or all accumulated
days off for the purpose of creating a bank to be drawn upon at a time mutually
agreed between the employer and employee or subject to reasonable notice by the
employee or the employer.
21. Jury Service
An employee required to attend for jury service during
his/her ordinary working hours shall be reimbursed by The Centre an amount
equal to the difference between the amount paid in respect of his/her
attendance for such jury service and the amount of wage he/she would have
received in respect of the ordinary time he/she would have worked had he/she
not been on jury service.
An employee shall notify The Centre as soon as possible of
the date upon which he/she is required to attend for jury service. Further, the
employee shall give The Centre proof of his/her attendance, the duration of
such attendance and the amount received in respect of such jury service.
22. Parental Leave
(i) All employees
are entitled to parental leave in accordance with the provisions of the Industrial Relations Act 1996.
(ii)
(a) Full-time
employees and permanent part-time employees are eligible for paid parental
leave in accordance with the following provisions:
(b) Permanent
employees are eligible for paid parental leave when they have completed at
least three (3) years of continuous service.
(c) Employees who
are eligible for paid parental leave are entitled to such leave as follows:
(1) Paid Component
of Parental Leave:
(A) Paid Maternity
Leave - an eligible employee is entitled to four weeks paid maternity leave at
ordinary pay from the date the maternity leave commences. In addition, an
eligible employee will receive one week’s leave at ordinary pay for four (4)
consecutive fortnights, on returning to their normal duties.
Maternity leave may commence up to nine weeks prior to
the expected date of birth. It is not compulsory for an employee to take this
period off work. However, if an
employee decides to work during this period, it is subject to the employee
being able to satisfactorily perform the full range of normal duties.
(B) Paid Paternity
Leave - an eligible employee is entitled to one week paid paternity leave in
any one year at ordinary pay, which must commence within four weeks of the
birth of the child (Eligible employees will be as defined in the Industrial Relations Act 1996.)
(C) Paid Adoption
Leave - an eligible employee is entitled to paid adoption leave of four weeks
from and including the date of taking custody of the child. In addition, an
eligible employee will receive one week’s leave at ordinary pay for four (4)
consecutive fortnights, on returning to their normal duties.
(D) Such leave may
be paid:
(i) on a normal
fortnightly or monthly basis;
(ii) in advance in
a lump sum for the first four (4) weeks of
entitlement;
(iii) for the first
four (4) weeks of entitlement at the rate of half pay over a period of eight
(8) weeks on a regular fortnightly basis for maternity or adoption leave.
Annual and/or long service leave credits can be
combined with periods of maternity leave or adoption leave on half pay to
enable an employee to remain on full pay for that period.
(2) Unpaid
Component of Parental Leave:
(A) Unpaid
Maternity Leave - An employee is entitled to a further period of unpaid
maternity leave of not more than forty-eight (48) weeks.
(B) Unpaid
Paternity Leave - An employee is entitled to a further period of unpaid
paternity leave of not more than three (3) weeks, to be taken in conjunction
with a period of paid paternity leave, unless otherwise agreed by the employer
and employee.
(C) Unpaid Adoption
Leave - An employee is entitled to unpaid adoption leave as follows:
(i) where the
child is under the age of twelve (12) months - a period of not more than forty-eight (48) weeks from date of
taking custody;
(ii) where the
child is over the age of twelve (12) months - a period of up to forty-eight
(48) weeks, such period to be agreed upon by both the employee and the
employer.
(iii) an employee
who has once met the conditions for paid maternity leave and paid adoption
leave will not be required to again work the three (3) years continuous service
in order to qualify for a further period of maternity leave, unless:
(a) there has been
a break in service where the employee has been re-employed or re-appointed
after a resignation, medical retirement or after her services have been
otherwise dispensed with: or retirement or after her services have been
otherwise dispensed with; or
(b) the employee
has completed a period of leave without pay of more than forty (40) weeks. In this context, leave without pay does not
include sick leave without pay, maternity leave without pay or leave without
pay associated with an illness of injury compensable under the Workers’ Compensation Act 1987.
(D) An employee who
intends to proceed on maternity or paternity leave should formally notify the
employer of such intention as early as possible, so that arrangements
associated with the absence can be made.
Written notice of not less than eight (8) weeks prior to the
commencement of the leave should accordingly be given. This notice must include a medical
certificate stating the expected date of birth and should also indicate the
period of leave desired.
(E) In the case of
notification of intention to take adoption leave, due to the fact that an
employee may be given little notice of the date of taking custody of a child,
employees who believe that, in the reasonably near future, they will take
custody of a child, should formally notify their employer as early as
practicable of the intention to take adoption leave. This will allow
arrangements associated with the adoption leave to be made.
(F) After
commencing maternity leave or adoption leave, an employee may vary the period
of her maternity leave or adoption leave, once, without the consent of the
employer and otherwise, with the consent of the employer. A minimum of four (4)
weeks' notice must be given, although an employer may accept less notice if
convenient.
(G) Any person who
occupies the position of an employee on parental leave must be informed that
the employee has the right to return to her former position. Additionally,
since an employee also has the right to vary the period of her maternity leave
or adoption leave, offers of temporary employment should be in writing, stating
clearly the temporary nature of the contract of employment. The duration of
employment should also be set down clearly, to a fixed date or until the
employee elects to return to duty, whichever occurs first.
(H) When an employee
has resumed duties, any period of full pay leave is counted in full for the
accrual of annual and long service leave and any period of maternity leave or
adoption leave on half pay is taken into account to the extent of one-half
thereof when determining the accrual of annual and long service leave.
(I) Except in the
case of employees who have completed ten (10) years service, the period of
parental leave without pay does not count as service for long service leave
purposes. Where the employee has completed ten (10) years service the period of
parental leave without pay shall count as service for long service leave
purposes provided such leave does not exceed six (6) months.
(J) Parental leave
without pay does not count as service for incremental purposes. Periods of
parental leave on full pay and at half pay are to be regarded as service for
incremental progression on a pro-rata basis.
(K) Where public
holidays occur during a period of paid parental leave, payment is at the rate
of parental leave received, that is the public holidays occurring in a period
of full pay parental leave are paid at the full rate and those occurring during
a period of half pay leave are paid at the half rate.
(L) If because of
an illness associated with her pregnancy an employee is unable to continue to
work then she can elect to use any available paid leave (sick, annual and/or
long service leave) or to take sick leave without pay.
(M) Where an
employee is entitled to paid maternity leave, but because of illness, is on
sick, recreation, long service leave, or sick leave without pay prior to the
birth, such leave ceases four (4) weeks prior to the expected date of the
birth. The employee then commences
maternity leave with the normal provisions applying.
(N) Where, because
of an illness or risk associated with her pregnancy, an employee cannot carry
out the duties of her position, an employer is obliged, as far as practicable,
to provide employment in some other position that she is able to satisfactorily
perform. A position to which an
employee is transferred under these circumstances must be as close as possible
in status and salary to her substantive position.
(O) In the event of
a miscarriage any absence from work is to be covered by the current sick leave
provisions.
(P) In the case of
stillbirth, an employee may elect to take sick leave, subject to the production
of a medical certificate, or maternity leave.
She may resume duty at any time provided she produces a doctor's
certificate as to her fitness.
(Q) An employee who
gives birth prematurely, and prior to proceeding on maternity leave shall be
treated as being on maternity leave from the date leave is commenced to have
the child. Should an employee return to
duty during the period of paid maternity leave, such paid leave ceases from the
date duties are resumed.
(R) An employee
returning from parental leave has the right to resume their former
position. Where this position no longer
exists the employee is entitled to be placed in a position nearest in status
and salary to that of her former position and for which the employee is capable
or qualified.
(S) Employees may
make application to their employer to return to duty for less than the
full-time hours they previously worked.
(1) Employees who
return to work under this arrangement will be paid a pro-rata amount of the
additional four (4) weeks paid maternity or adoption leave at ordinary pay as
set out in clause (ii) (c) (1) (A).
(T) Where an
employee becomes pregnant while on maternity leave, a further period of unpaid
maternity leave shall be granted.
Should this second period of maternity leave commence during the
currency of the existing period of maternity leave, then any residual maternity
leave from the existing entitlement lapses.
A permanent employee who has returned to work after
parental leave, must complete at least one (1) year of continuous service prior
to the expected date of birth or prior to the date of taking custody of the
child before they can again become eligible for paid parental leave.
23. Accommodation and
Amenities
(i) The minimum
standards as set out in the Factories (Health and Safety) General Regulations,
as at September 2001, made under the Factories,
Shops and Industries Act 1962 (as amended 1999, 2000 and 2001), shall be
met in the provision of amenities to employees.
(ii) Such
amenities must include:
(a) a room to
change in and locker facilities;
(b) meal room;
(c) facilities for
boiling water, warming and refrigerating food and for washing and storing
dining utensils;
(d) rest room;
(e) washing and
bathing facilities; and
(f) sanitary
conveniences.
Provided that, in community houses operated by The
Centre, the provisions of paragraphs (a) and (b) of this subclause shall not
apply.
24. Inspection of
Lockers of Employees
Lockers may only be opened for inspection in the presence of
the employee but, in cases where the employee neglects or refuses to be present
or in any circumstances where notice to the employee is impracticable, such
inspection may be carried out in the absence of the employee by an officer of
The Centre and a union sub-branch officer where practicable, otherwise by any
two officers appointed by The Centre for that purpose.
25. Award Display
A copy of this award shall be exhibited and kept exhibited
in accordance with the provisions of the Industrial
Relations Act 1996 and Regulations.
26. Notice Board
The employer shall supply and permit a notice board of
reasonable dimensions to be erected in a prominent position, upon which The
Association representatives shall be entitled to post Association notices.
27. Payment and
Particulars of Wages
(i) Wages shall
be paid fortnightly, provided that for the payment of the adjustment of wages
related to the alterations of the basic wage, from time to time effective, the
pay period shall be deemed to be weekly.
(ii) On each
payday the pay shall be made up not more than three (3) days prior to the
payday.
(iii) Employees
shall have their salary paid into an account with a bank or other financial
institution, as nominated by the employee. The Centre shall deposit salaries in
sufficient time to ensure that wages are available for withdrawal by employees
no later than payday.
(iv) Notwithstanding
the provisions of subclause (ii) of this clause, an employee who has given or
who has been given the required notice of termination of employment, in
accordance with clause 31, Termination of Employment, shall be paid all monies
due to him/her prior to ceasing duty on the last day of employment or, where the
employee so requests, on the next ordinary pay day.
Where an employee is summarily dismissed or his/her
services are terminated without due notice, any monies due to him/her shall be
paid as soon as possible after such dismissal or termination but in any case
not more than three (3) days thereafter.
(v) On payday,
each employee shall be provided with a pay slip, which specifies the following
particulars:
(a) name and date
of payment.
(b) the period for
which the payment is made.
(c) the gross
amount of wages, including overtime and other earnings.
(d) the ordinary
hourly rate.
(e) amount in the
benefits package (if appropriate).
(f) the amount
paid as overtime, or such information as will enable the amount paid as
overtime to be calculated by the employee.
(g) the amount of
other earnings and the purpose for which they are paid.
(h) the amount
deducted for taxation purposes.
(i) the
particulars of all other deductions, and
(j) the net
amount paid.
(vi) In the case of
an overpayment, The Centre will provide documentary evidence of the overpayment
to the employee. Following confirmation of the overpayment and by mutual
agreement between The Centre and employee, the employee will repay the
overpayment in reasonable instalments over a reasonable period of time.
Remuneration Packaging
(a) On or
subsequent to the commencement of this award, all new employees commencing
employment with The Centre and working a minimum twenty (20) hours a week,
except those working shifts and casuals, will be required to be paid in the
form of a remuneration package. The terms and conditions of such a package
shall not, viewed objectively, be less favourable than the entitlements
otherwise available under this award.
(b) The Centre
shall ensure that the structure of the package complies with taxation and other
relevant laws.
(c) A copy of the
package and associated documentation will be made available to the employee,
and will be signed by both The Centre and employee.
(d) The
configuration of the package will be selected by the employee from either a 30%
or 40% option and shall remain in force for the period of the current award,
namely, twenty-four (24) months.
(e) The Centre
will provide employees the option of either a quarterly or monthly statement,
which will outline an opening balance, the full monthly allocated amount, any
expense reimbursements made during the quarter or month and a closing balance.
(f) Where at the
end of the month, the full amount allocated to the benefits package has not
been fully utilised, the unused amount will be carried forward to the next
month and continues to accrue until used by the employee. However, employees
will not be allowed to carry forward any unused amount from one Fringe Benefits
Taxation (FBT) year to another and must ensure that any unused amount is used
by no later than 30 March each year.
(g) In the event
that The Centre ceases to attract exemption from Fringe Benefits Taxation
(FBT), The Centre undertakes to pay the amount of the benefit as salary, i.e.
the gross equivalent salary.
(h) In the case of
voluntary or involuntary termination from The Centre, the employee may receive
any outstanding benefits in cash, but this will be subject to full taxation.
(i) An employee
may consult with The Association or another body prior to signing a
remuneration package agreement as described in (c).
(j) Notwithstanding
any of the above arrangements, employees working at The Centre prior to the
commencement of this award, may cancel any packaging arrangements by the giving
of one (1) months’ notice in writing or the employer may give the employee two
(2) months written notice.
28. Occupational
Health and Safety
(i) The Centre is
responsible for taking all reasonable and practical action to achieve and
maintain a performance level, which safeguards the health and safety of all
employees in accordance with the Occupational
Health and Safety Act 2000 and subsequent revisions and all variations
thereof.
All employees are to be involved in safety matters and
hence, to contribute to the reduction of hazards. Employees are to:
(a) identify and
reduce the risk associated with all types of work-related events that may
produce injury or illness; or
(b) identify,
measure and control to safe levels any risks/hazards in the workplace capable
of causing ill health;
(c) promote the
good health and welfare of employees;
(d) report any
perceived hazard to the immediate supervisor;
(e) report any
work related injury, to their supervisor;
(f) wear any
safety clothing, footwear, equipment issued and specified for the job; and
(g) adhere to all
The Centre’s rehabilitation plans and policies
(ii)
(a) Sufficient
suitable and serviceable uniforms or overalls shall be supplied and laundered,
free of cost, to each employee required to wear them; provided that any
employee to whom a new uniform or part of a uniform has been supplied by The
Centre, who, without good reason, fails to return the corresponding article
last supplied, shall not be entitled to have such article replaced without payment
thereof at a reasonable price in the absence of a satisfactory reason for the
loss of such article or failure to produce such a uniform or part thereof.
(b) An employee,
on leaving the service of The Centre, shall return any uniform or part thereof
supplied by The Centre, which is still in use by that employee immediately
prior to leaving.
(c) The employee
shall keep such uniform in a reasonable and presentable condition.
(iii) Each employee
whose duties require him/her to work out of doors or to assist with showering
of consumers shall be supplied with over boots or similar protective footwear.
Appropriate raincoats shall also be made available for use by these employees.
(iv) Each employee
whose duties require him/her to work in potentially hazardous situations with
or near machinery shall be supplied with appropriate protective clothing and
equipment.
(v) The Centre’s
management is committed to the continuous monitoring and upgrading of its
Occupational Health and Safety Policy to ensure the highest standards are met.
The Centre shall, where appropriate:
(a) provide
information, instructions and training of employees to increase personal
understanding of safe work practices, workplace hazards and principles of
hazard control;
(b) maintain a close
relationship with employees and regulatory authorities in the development of
standards and future strategies; and
(c) implement an
appropriate consultative structure that meets all of their legal requirements.
29. Disputes
(i) With a view
to an amicable and speedy settlement, all disputes that firstly cannot be
settled by agreement shall be submitted to a committee consisting of not more
than four (4) members, two (2) of whom shall be appointed by The Centre and two
(2) by The Association.
Such committee shall have the power to investigate all
matters in dispute and to report to the employer and The Association,
respectively, with such recommendations as it may think right and, in the event
of no mutual decision being arrived at by such committee, the matter in dispute
may be referred to the Industrial Relations Commission of New South Wales.
(ii) This clause
shall not interfere with the right of either party to institute proceedings for
the determination of any matter in accordance with the Industrial Relations Act 1996.
30. Association
Representative
An employee appointed Association representative shall upon
notification thereof to The Centre, be recognised as the accredited
representative of The Association and shall be allowed reasonable time during
working hours to interview the employer on matters affecting employees and to
discuss such matters with the members of The Association.
31. Termination of
Employment
(i) Employment
may be terminated by either party by the giving of two (2) weeks’ notice. In
lieu of such notice, The Centre may pay two (2) weeks’ wages or the employee
may forfeit two (2) week's wages in lieu of such notice.
(ii) Casual
employment may be terminated by either party by the giving of one (1) hours'
notice.
(iii) Except as
provided in subclauses (i) and (ii) of this clause, The Centre must not
terminate an employee's employment unless:
(a) the employee
has been given either the period of notice required by this subclause, or
payment instead of notice;
(b) the employee
is guilty of serious and wilful misconduct; or
(c) has breached
any condition of employment so specified.
(iv) In the event
of The Centre paying out a worker two (2) weeks in lieu of notice, the amount
of compensation due must equal the total that the worker would have received
had they not been paid out in lieu of notice. This must include:
(a) the employees
ordinary hours they would have worked according to their roster;
(b) any
allowances, loadings or penalties they would have been paid according to their
roster; and
(c) any other
payments under their contract of employment
(v) Employees with
a credit of time towards an allocated day off duty shall be paid for such
accrual upon termination.
(vi) An employee
with more than two (2) months' service on leaving or being discharged shall,
upon request, be given a certificate of service in writing. Such certificate of
service shall at least contain information as to the length and nature of the
employment of the employee. It shall be the property of the employee.
32. On Call Allowance
On call rostering arrangements shall be determined in
consultation with the affected employees and having regard to the availability
and training of employees placed on the on call roster. Arrangements shall also
take regard to the particular local geographic concerns and travelling
distances required. Wherever possible, employees will be rostered to be on call
no more than every six (6) to eight (8) weeks or more often by mutual agreement
between the employee and The Centre.
The Centre will pay an allowance to employees required to be
on call for the purposes of emergency. An employee required to be on call in
accordance with this clause shall be paid an allowance as set out in Item 4 of
Table 3, Allowances Table. An employee
who is required to be on call on a public holiday or their rostered day off
shall be paid double the on call allowance.
In regards to filling vacant emergency shifts, an on call
employee must first refer to permanent part-time employees. If none are available to fill the vacant
emergency shift, then casual employees followed by agency staff must be
considered. If all three (3) categories of employees are unavailable to fill
the vacant emergency shift, the on call employee themselves can then fill the
shift. However if, by filling the
vacant emergency shift, the on call employee will be claiming overtime, they
must seek approval from their manager before they themselves fill the shift.
Those employees required to be on call who, when on call,
need to deal with issues by telephone, will receive a Disturbance Allowance
paid in 15 minute intervals as per Part C - Monetary Rates, Table 3. Those employees required to be on call
outside their normal on call roster who, when on call, need to deal with issues
by telephone, will receive a Disturbance Allowance of one (1) hour, as per Part
C - Monetary Rates, Table 3, for all time worked up to one (1) hour.
See also clause 2, Definitions - “Supervisors”.
33. Part-Time
Employees (Pre - 1 August 1998)
(i) Part-Time
Employees
(a) For the
purposes of this clause, a part-time employee shall mean one especially engaged
as such and whose hours may vary in accordance with subclause (b).
(b) An employee
may be engaged as a part-time employee if they work a number of hours where
these are not less than twelve (12) rostered hours per week, and not more than
thirty-two (32) hours in any week, with a minimum start of three (3)
hours. Notwithstanding this, in low
support houses, those with individualised funding arrangements and attendant
care houses, the minimum start may be two (2) hours.
(c) Where such
employees are rostered for more than thirty-two (32) hours in any week, they
shall be paid as a full-time employee, and be paid at overtime rates for all
hours worked in excess of thirty-eight (38).
(d) With respect
to employees employed as part-time employees, the provisions of clause 9,
Relieving Other Members of Staff, and subclauses (ii), (iii) and (iv) of clause
10, Overtime, shall not apply.
(ii) Community
Access Service
(a) Part-time
employees working in a Community Access Service shall be paid for the actual
number of hours worked each week an amount of wages which bears the same
proportion to the wages prescribed in clause 3, Salaries and Wages, plus a loading
of 15% which shall be the ordinary rate for this award as the hours bear to
thirty-eight (38).
(b) Part-time
employees working in a Community Access Service, who are required to work on
Saturdays, Sundays or public holidays shall, in lieu of all other shift
allowances or part-time allowances, have the following allowances paid for such
work:
(1) for work
between midnight Friday to midnight Saturday, an allowance of 50 %;
(2) for work
between midnight Saturday and midnight Sunday, an allowance of 75 %;
(3) for work on a
public holiday, an allowance of 150 %.
(iii) Venee Burges
Attendants, Venee Burges Co-ordinators and Community House Workers
(a) Shall be paid
the following allowances:
(1) for all time
worked, a loading of 25% to the rates prescribed in clause 3, Salaries and
Wages, which shall be the ordinary rate for the purposes of the award. This
allowance shall form part of the rate of pay and is in lieu of shift allowances
and weekend penalties.
(2) for all time
worked on a Public Holiday an allowance of
150% shall be paid in lieu of the 25% loading referred to in
subparagraph (1) of this paragraph.
34. Emergency
Telephone Calls
An employee required to answer emergency telephone calls
outside ordinary working hours, but not recalled to duty, shall be reimbursed
rental charges on such telephone calls on production of receipted
accounts. Provided that, where an
employee is required to answer out-of-hours telephone calls on a relief basis,
he/she shall be paid one-twelfth (1/12th) of his/her yearly telephone rental
for each month or part thereof he/she is so employed.
35. Incidental
Expenses
Where the provision of care to The Centre's clients involves
the expenditure of money to enable the employee to accompany the client or
clients on normalisation activities (such as outings, excursions, etc.), then
The Centre shall pay in full all expenses incurred by the employee. The Centre
shall authorise (or otherwise) the employee(s) accompanying the clients prior
to the occurrence of the activity, wherever possible. Where practicable, The
Centre shall pay the employee such expenses prior to the occurrence of the
activity.
36. Training
Conditions
(i) The trainee
shall attend an approved training course or training program prescribed in the
traineeship agreement or as notified to the trainee by the relevant NSW
Training Authority in accredited and relevant traineeship schemes.
(ii) A traineeship
shall not commence until the relevant traineeship agreement, made in accordance
with a traineeship scheme, has been signed by the employer and the trainee and
lodged for registration with the relevant NSW Training Authority provided that,
if the traineeship agreement is not in a standard format, a traineeship shall
not commence until the traineeship agreement has been registered with the
relevant NSW Training Authority. The employer shall ensure that the trainee is
permitted to attend the training course or program provided for in the
traineeship agreement and shall ensure that the trainee receives the appropriate
on-the-job training.
(iii) The employer
shall provide a level of supervision in accordance with the traineeship
agreement during the traineeship period.
(iv) The employer
agrees that the overall training program will be monitored by officers of the
relevant NSW Training Authority and training records or workbooks may be
utilised as part of this monitoring process.
(v) Training shall
be directed at
(a) the
achievement of key competencies required for successful participation in the
workplace.
This could be achieved through foundation competencies
which are part of endorsed competencies for an industry or enterprise; and/or
(b) the
achievement of competencies required for successful participation in an
industry or enterprise (where there are endorsed national standards, these will
define these competencies).
37.
Anti-Discrimination
(i) It is
intention of the parties bound by this award to seek to achieve the object in
section 3(f) of the Industrial Relations
Act 1996 to prevent and eliminate discrimination in the workplace. This includes discrimination on the grounds
of race, sex, marital status, disability, homosexuality, transgender identity,
age and responsibilities as a carer.
(ii) It follows
that in fulfilling their obligations under the dispute resolution procedure
prescribed by this award the parties have obligations to take all reasonable
steps to ensure that the operation of the provisions of this award are not
directly or indirectly discriminatory in their effects. It will be consistent with the fulfilment of
these obligations for the parties to make application to vary any provision of
the award, which, by its terms or operation, has a direct or indirect
discriminatory effect.
(iii) Under the Anti-Discrimination Act 1977, it is unlawful
to victimise an employee because the employee has made or may make or has been
involved in a complaint of unlawful discrimination or harassment.
(iv) Nothing in
this clause is to be taken to affect:
(a) any conduct or
act which is specifically exempted from anti-discrimination legislation;
(b) offering or
providing junior rates of pay to persons under twenty-one (21) years of age;
(c) any act or
practice of a body established to propagate religion which is exempted under
section 56(d) of the Anti-Discrimination Act 1977;
(d) a party to
this award from pursuing matters of unlawful discrimination in any State or
Federal jurisdiction.
(v) This clause
does not create legal rights or obligations in addition to those imposed upon
the parties by the legislation referred to in this clause.
Notations:
(a) Employers and
employees may also be subject to Commonwealth anti-discrimination legislation.
(b) Section b56(d)
of the Anti-Discrimination Act 1977
provides:
“Nothing in this Act affects … any other act or
practice of a body established to propagate religion that conforms to the
doctrines of that religion or is necessary to avoid injury to the religious
susceptibilities of the adherents of that religion”.
38. Redundancy
Provisions
(i) Introduction
of Change
(a) Centre's duty
to notify -
(1) Where The
Centre has made a definite decision to introduce changes in production,
programme, organisation, structure or technology that are likely to have
significant effects on employees, The Centre shall notify the employees who may
be affected by the proposed changes and The Association.
(2) “Significant
effects” include termination of employment, major changes in the composition,
operation or size of The Centre's workforce or in the skills required, the elimination
or diminution of job opportunities, promotion opportunities or job tenure, the
reduction of hours of work, the need for retraining or transfer of employees to
other work or locations and the restructuring of jobs.
(b) Centre's duty
to discuss change -
(1) The Centre
shall discuss with the employees affected and The Association, inter alia, the
introduction of the changes referred to in subclause (a) above, the effects the
changes are likely to have on employees and measures to avert or mitigate the
adverse effects of such changes on employees, and shall give prompt
consideration to matters raised by the employees and/or The Association in
relation to the changes.
(2) The
discussions shall commence as early as practicable after a definite decision
has been made by The Centre to make the changes referred to in subclause (a) of
this clause.
(3) For the
purpose of such discussions, The Centre shall provide to the employees
concerned and The Association all relevant information about the changes including
the nature of the changes proposed, the expected effects of the changes on
employees and any other matters likely to affect employees. Any information
which The Centre believes could adversely affect them shall remain confidential
to the parties.
(ii) Redundancy
Discussions Before Terminations
(a) Where The
Centre has made a definite decision that The Centre no longer wishes the job
which the employee has been doing to be done by anyone and that decision may
lead to termination of the employee's employment The Centre shall hold
discussions with the employees directly affected and with The Association.
(b) The
discussions shall take place as soon as is practicable after The Centre has
made a definite decision which will invoke the provisions of subclause (a),
and, in any case, prior to the period of notice required by subclause (iii),
Termination of Employment. These
discussions shall cover, inter alia, any reasons for the proposed terminations,
reductions of hours of work, and/or transfers to lower paid duties, measures to
avoid or minimise the terminations, reductions of hours of work, and/or
transfers to lower paid duties and measures to mitigate any adverse effects of
any terminations, reductions of hours of work and/or transfers to lower paid
duties, on the employees concerned.
(c) For the
purposes of the discussions The Centre shall, as soon as practicable, and, in
any case, prior to the period of notice required by subclause (iii),
Termination of Employment, provide to the employees concerned and to The
Association, all relevant information about the proposed terminations,
including the reasons for the proposed terminations, the number and categories
of employees likely to be affected, the number of workers normally employed and
the period over which the terminations are likely to be carried out. Any information, which The Centre believes
could adversely affect them, shall remain confidential to the parties.
(iii) Termination
of Employment
(a) Notice for
changes in production, programme, organisation or structure - This subclause
sets out the notice provisions to be applied to terminations or proposed
terminations of the employment of an employee by The Centre in circumstances
where The Centre no longer wishes the job the employee has been doing to be
done by anyone, for any reason (other than technological change), and for
reasons arising from production, programme, organisation or structure in
accordance with paragraph (1) of subclause (a) of subclause (i), Introduction
of Change.
(1) The Centre
shall not terminate the employment of an employee unless The Centre has given
to the employee at least the following minimum periods of notice:
Period of Service
|
Period of Notice
|
Less than 1 year
|
1 week
|
1 year and less than 3 years
|
2 weeks
|
3 years and less than 5 years
|
3 weeks
|
5 years and over
|
4 weeks
|
(2) In addition to
the notice above, employees over forty-five (45) years of age at the time of
the giving of the notice, with not less than two (2) years service, shall be
entitled to an additional week's notice.
(3) Payment in
lieu of the notice above shall be made if the appropriate notice period is not
given. Provided that employment may be
terminated by part of the period of notice specified and part payment in lieu
of the other part of the period of such notice.
(b) Notice for
technological change - This subclause sets out the notice provisions to be
applied to terminations or proposed terminations by The Centre for reasons
arising from technology in accordance with paragraph (1) of subclause (a) of
the said subclause (i).
(1) The Centre
shall not terminate the employment of an employee unless The Centre has given
to the employee at least three months' notice of termination.
(2) Payment in
lieu of the notice above shall be made if the appropriate notice period is not
given. Provided that employment may be terminated by part of the period of
notice specified and part payment in lieu of the other part of the period of
such notice.
(3) The period of
notice required by this subclause to be given shall be deemed to be service
with The Centre for the purposes of the Long
Service Leave Act 1955, the Annual
Holidays Act 1944, or any Act amending or replacing either of these Acts
and for all purposes of the parent award, whether or not that period of notice
is actually given.
(c) Time off
during the notice period -
(1) During the
period of notice of termination given by The Centre, an employee shall be
allowed up to one (1) day's time off without loss of pay during each week of
notice, to a maximum of five (5) weeks, for the purposes of seeking other
employment.
(2) If the
employee has been allowed paid leave for more than one day during the notice
period for the purpose of seeking other employment, if The Centre requests, the
employee shall be required to produce proof of attendance at an interview. If
the employee is so required to produce such proof of attendance and fails to do
so the employee shall not be entitled to receive payment for such time that
he/she is absent.
(d) Employee leaving
during the notice period - If the employment of an employee is terminated
(other than for misconduct) before the notice period expires, the employee
shall be entitled to the same benefits and payments to which he/she would have
been entitled had the employee remained with The Centre until the expiry of
such notice.
(e) Statement of
Employment - The Centre shall, upon receipt of a request from an employee whose
employment has been terminated, provide to the employee a written statement
specifying the period of the employee's employment and the classification of or
the type of work performed by the employee.
(f) Notice to
Centrelink - Where a decision has been made to terminate the employment of
employee(s), The Centre shall notify The Centrelink of this, as soon as
possible, giving relevant information, including the number and categories of
the employees likely to be affected and the period over which the terminations
are intended to be carried out.
(g) Department of
Centrelink Separation Certificate - The Centre shall provide to an employee
whose employment has been terminated an Employment Separation Certificate in
the form required by Centrelink.
(h) Transfer to
lower-paid duties - Where The Centre transfers an employee to lower-paid duties
for any reason including the reasons set out in subclause (a) of subclause (i),
Introduction of Change, the employee shall be entitled to the same period of
notice of transfer as the employee would have been entitled to if the employee
had not been transferred to lower paid duties and the employee's employment had
been terminated, and The Centre may, at The Centre's option, make payment in
lieu thereof of an amount equal to the difference between the former gross
all-purpose rate of pay and the new gross all-purpose rate of pay for the
number of weeks of notice still owing.
(i) The Centre
will offer affected employees support, including counselling and assistance
with letter and resume writing.
(iv) Retrenchment
Pay
Where the employment of an employee is to be terminated
The Centre shall pay, in addition to all other payments due to that employee,
the following retrenchment pay in respect of the following periods of service:
(a) Where the
employee is under forty-five (45) years of age, The Centre shall pay the
employee in accordance with the following scale:
Years of Service
|
Minimum Amount of
Severance Pay
|
|
|
Less than 1 year
|
0 weeks pay
|
1 year and less than 2 years
|
4 weeks pay
|
2 years and less than 3 years
|
7 weeks pay
|
3 years and less than 4 years
|
10 weeks pay
|
4 years and less than 5 years
|
12 weeks pay
|
5 years and less than 6 years
|
14 weeks pay
|
6 years and less than 14 years
|
16 weeks pay
|
14 years and less than 15 years
|
17 weeks pay
|
15 years and over
|
18 weeks pay
|
(b) Where the
employee is forty-five (45) years of age or over, The Centre shall pay the
employee in accordance with the following scale:
Years of Service
|
Minimum Amount of
Severance Pay
|
|
|
Less than 1 year
|
0 weeks pay
|
1 year and less than 2 years
|
5 weeks pay
|
2 years and less than 3 years
|
8.75 weeks pay
|
3 years and less than 4 years
|
12.5 weeks pay
|
4 years and less than 5 years
|
15 weeks pay
|
5 years and less than 6 years
|
17.5 weeks pay
|
6 years and less than 14 years
|
20 weeks pay
|
14 years and less than 15 years
|
21.25 weeks pay
|
15 years and over
|
22.5 weeks pay
|
(c) “Week's pay”
means the gross all-purpose rate of pay for the employee concerned at the date
of termination and shall include, in addition to the ordinary rate of pay,
overaward payments, shift allowances and penalties and any other allowances
paid in accordance with the rates prescribed in Part C of this award.
(v) Redeployment
The Centre will, to the maximum extent possible, avoid
terminating employees in situations where employee numbers are in excess of
requirements.
In situations where a service is to be closed down or
moved to another site, etc., which may result in redundancies, the following
procedures are to apply:
(a) Existing
employees have absolute preference for any suitable vacant position within The
Centre. In this regard, staff will be
transferred without having gone through the usual interview process.
(b) In the event
that The Centre requires additional staff or additional staff-hours in the
period starting with the time when The Centre has made a definite decision to
introduce changes as referred to in subclause (i), Introduction of Change and
ending at the end of the notice period referred to in subclause (iii),
Termination of Employment, The Centre is to give absolute preference of
employment for such additional positions or additional hours to those employees
who have been, or who are to be retrenched, or whose hours of work have been,
or are to be reduced, where the employee is competent to perform the work.
(c) The Centre
will make every effort to maintain the affected employee’s earnings.
(d) The Centre's
Staff Training Department will develop an appropriate training package for
affected employees.
(vi) Alternative
Employment
(a) Where The
Centre obtains alternative employment for an employee which is acceptable to
the employee and where such alternative employment does not involve any
reduction in ordinary hours of work nor any reduction in rates of pay (provided
that where any reduction in ordinary hours of work is balanced by an increase in
the rates of pay and provided that where any reduction in rates of pay is
balanced by an increase in the hours of work, such that the all-purpose weekly
rate of pay of the alternative employment is no less than that of the former
position) nor any reduction in award entitlements nor any interruption to the
continuity of employment nor any interruption to the continuity of service
including for long service leave purposes, and the award entitlements of the
employee continue as if there were no change from the former employment and
where this is confirmed in writing by the employer employing the employee on
the alternative employment to the employee concerned, then the severance
payments outlined in subclause (iv), Retrenchment Pay, do not apply.
(b) Reduction of
hours - Where The Centre obtains alternative employment for the employee which
involves a reduction in the employee's hours of work, the employee shall be
entitled to the same retrenchment pay as set out in subclause (iv),
Retrenchment Pay, with respect to the difference between the gross all-purpose
rate of pay for the former specified number of weekly hours or the former
average number of weekly hours worked, whichever is the greater, and the gross
all-purpose rate of pay for the new specified number of weekly hours.
(c) Transfer to
lower paid duties - Where The Centre obtains alternative employment for the
employee which involves a transfer to lower paid duties, the employee shall be
entitled to the same retrenchment pay as set out in subclause (iv),
Retrenchment Pay, with respect to the difference between the former gross
all-purpose rate of pay and the new gross all-purpose rate of pay.
(vii) Savings Clause
Nothing in this award shall be construed so as to
require the reduction or alteration of more advantageous benefits or
conditions, which an employee may be entitled to under any existing redundancy
arrangement, taken as a whole, between The Association and The Centre.
39. Superannuation
(i) Definitions:
“Approved fund” for the purposes of this clause shall
mean:
(a) The Spastic
Centre Occupational Superannuation Fund (S.C.O.S.F.) established and governed
by a Trust Deed dated 27 June 1986, as may be amended from time to time, and
includes any superannuation scheme, which may be made in succession thereto.
(b) The Health
Employees Superannuation Trust Australia (H.E.S.T.A.) established by a Trust
Deed dated 3 July 1987, as may be amended from time to time, and includes any
superannuation scheme which may be made in succession thereto.
(c) Any
superannuation fund nominated by the employee and approved by the employer in
accordance with section 124 of the Industrial
Relations Act 1996 (the 1996 Act).
“Complying regulated fund” means a superannuation fund
that is regulated under the Superannuation
Industry (Supervision) Act 1993, and has been issued with a Certificate of
Compliance by the Insurance and Superannuation Commission.
“Ordinary time earnings” means remuneration for an
employee’s weekly number of hours of work, excluding overtime hours, calculated
at the ordinary time rate of pay, including, where applicable, the following:
(a) Monday to
Friday shift premiums for ordinary hours of work;
(b) Weekend shift
premiums for ordinary hours of work;
(c) Any percentage
addition payable to part time and/or casual employees for ordinary hours of
work;
(d) Ordinary time
award allowances (not including expense related allowance) as prescribed by
this award.
(e) Over award
payments for ordinary hours of work.
Note: “Ordinary time
earnings” does not include:
Annual Leave loading, including shift penalties in lieu
of loading;
Public holiday loadings;
Payment for public holidays not worked;
Overtime;
Any expense related allowances, including, but not
limited to uniform and laundry allowances;
Workers compensation;
Periods of leave without pay;
Unpaid maternity leave; and
Redundancy payments.
“Qualified employee” means:
(a) A full-time,
part-time or permanent part-time employee who has completed at least four (4)
weeks service. Provided that once this
period has elapsed, payment in accordance with subclause (iii), contributions
shall be made for the entire period of service with the employer.
(b) A casual
employee who has been employed for a minimum of 152 hours during their
employment during the course of any one (1) year (1 July to 30 June). Provided further that any casual employee
who is deemed to be a qualified employee prior to the operative date of this
award will continue to be qualified. Once qualified, payment shall; be made for
the entire service with the employer.
(ii) Superannuation
Legislation
The subject of superannuation is dealt with extensively
by federal legislation including the Superannuation
Guarantee (Administration) Act 1993, the Superannuation Guarantee Charge Act 1992, the Superannuation Industry (Supervision) Act 1993, the Superannuation (Resolution of Complaints)
Act 1993, and section 124 of the Industrial
Relations Act 1996 (NSW). This
legislation, as varied from time to time, shall govern the superannuation
rights and obligations of the parties.
(iii) Contributions
(a) The employer
shall make, in respect of qualified employees, superannuation contributions of
3% of ordinary time earnings into an approved fund. Such contributions shall be remitted to the approved fund on a
monthly basis.
(b) It is provided
further that an employee may nominate one complying fund to which all award and
statutory superannuation contributions in respect of him/her shall be paid,
subject to employer approval of the fund nominated by the employee. Provided
that, the employer shall not unreasonably withhold agreement unless it
establishes good and proper reasons for the withholding of agreement.
(iv) Salary
Sacrifice To Superannuation
(a) Salary
sacrifice to superannuation means the option of making additional
superannuation contributions by electing to sacrifice a portion of the gross
earnings (pre tax dollars) under the parent awards. This will give the effect of reducing the taxable income by the
amount for salary sacrifice.
(b) Salary
sacrifice to superannuation shall be offered to employees and taken up by
mutual agreement between the employee and The Centre.
(c) Such election
must be made prior to the commencement of the period of service to which the
earnings relate.
(d) One change of
a sacrificed amount will be permitted in an employee's anniversary year, which
is twelve (12) months from the date of commencement of employment, without
incurring an administration charge ($50).
Changing from full-time to part-time or part-time to full-time
employment will not be classified as a change for administration charge
purposes.
(e) The amount
sacrificed must not exceed any relevant superannuation guarantee contribution
limit.
(f) The
sacrificed portion of salary reduces the salary subject to PAYG taxation
deductions.
(g) Any allowance,
penalty rate, overtime, payment for unused leave entitlements, other than any
payments for leave taken while employed, shall be calculated by reference to
the salary which would have applied to the employee in the absence of any
salary sacrifice to superannuation.
Payment for leave taken whilst employed will be at the post salary
amount.
(h) Salary
sacrifice arrangements can be cancelled by either The Centre or employee at any
time provided either party gives one months notice. The Centre has the right to
withdraw from offering salary sacrifice to employees if there is any alteration
to relevant Australian taxation legislation and The Centre’s notice to withdraw
from offering salary sacrifice to an employee will be consistent with the
notice given by the Australian Taxation Office to The Centre.
(i) Contributions
payable by the employer in relation to the Superannuation Guarantee Legislation
(SGL) shall be calculated by reference to the salary, which would have applied
to the employee under the award in the absence of any salary sacrifice.
(j) Employers
will not use any amount that is salary sacrificed by an employee to negate
contributions payable under the Superannuation Guarantee Legislation.
(k) The employee
shall have the portion of payable salary that is sacrificed paid as additional
employer superannuation contributions into the same superannuation fund that
receives the employer's SGL contributions.
(l) Nothing in
this clause shall affect the right of an employer to maintain alternate
arrangements with respect to salary sacrifice for employees.
40. Area, Incidence
and Duration
This award was varied following a review undertaken under
section 19 requirements of the Industrial
Relations Act 1996. The variations
shall take effect from 2 July 2003.
This award rescinds and replaces The Spastic Centre of New
South Wales Enterprise (State) Award published 22 March 2002
(332 I.G. 133), and all v ariations thereof.
This award shall apply to all employees within the
jurisdiction of the Spastic Centre of New South Wales Employees' (State)
Industrial Committee who come within the Constitution Rule of The Health and
Research Employees' Association of New South Wales and employees of the Spastic
Centre of New South Wales who are employees with a disability.
The Award shall commence on 2 July 2003 and shall remain in
effect for twenty-four (24) months.
PART B
Care Services Job Family Matrix
|
B (AQF 1)
|
C (AQF 2)
|
Organisation
|
Gains an understanding of roles of sections
|
Has a general understanding of the
|
Knowledge
|
dealt with during the course of work.
|
mission and values of The Centre.
|
|
Develops knowledge of community access
|
General knowledge of community
|
|
and care services functions that impact on
|
access and care services functions
|
|
their work.
|
and a detailed knowledge
|
|
|
of relevant service delivery roles.
|
Client
|
Undertakes care services communication
|
Undertakes care services liaison and
|
Knowledge/
|
under regular supervision. Follows specific,
|
communication with clients during
|
Disability
|
detailed instructions when interacting with
|
problem resolution.
Develops a
|
Awareness
|
clients. Develops the understanding that
|
basic understanding of the range of
|
|
each client has specific needs.
|
access requirements and an
|
|
|
understanding of the client’s unique
|
|
|
needs.
|
Care Services/
|
Adheres to Disability Service Standards in
|
Adheres to Disability Service
|
Community
|
assisting clients.
Develops the capacity to
|
Standards in assisting clients.
|
Access
|
assist clients.
Under regular supervision,
|
Adheres to duty of care and
|
|
assists in providing personal care services
|
procedural fairness principles.
|
|
to clients including food preparation,
|
Provides personal care services to
|
|
hospital visits, shopping, financial support,
|
clients including food preparation,
|
|
basic maintenance of equipment, grounds
|
hospital visits, shopping, financial
|
|
maintenance and cleaning. Administers
|
support, basic maintenance of
|
|
medication under guidance.
|
equipment, grounds maintenance
|
|
|
and cleaning. Administers
|
|
|
medications under guidance. Assists
|
|
|
in organising outings.
|
Leadership/
|
Work is regularly supervised. Follows
|
Works under general supervision.
|
Teamwork/
|
specific detailed instructions. Works with
|
Works collaboratively with team
|
Learning &
|
team members. Learns how to share gained
|
members. Shares
gained knowledge
|
Development
|
knowledge. Is motivated to, and develops
|
Guides and checks the work of less
|
|
the capacity to apply a sustained disciplined
|
experienced team members.
|
|
approach to maintaining a high level of care
|
Identifies areas where basic
|
|
for clients.
|
development is needed in respect
|
|
|
to interaction with clients
|
|
|
eg, interpersonal skills. Uses
|
|
|
coaching skills to provide
|
|
|
guidance. Shows by
example a
|
|
|
high level of motivation and
|
|
|
sustained discipline to provide
|
|
|
high level care to. clients Ability
|
|
|
to work across all service
|
|
|
sites according to operational need.
|
Interpersonal
|
Takes enquiries over the phone and/or
|
Interacts with people via the use of
|
Skills/
|
obtains basic facts. Understands basic
|
documentation to give or receive
|
Communication
|
instructions. Contacts members
|
straightforward facts.
Deals with
|
|
in other sections. Is courteous to others.
|
routine enquiries from other sections
|
|
|
within the business unit.
|
|
|
Minimises conflict at work.
|
|
|
Assists with liaising with
|
|
|
professionals and customers
|
|
|
regarding specific services.
|
Problem Solving/
|
Develops the capacity to recognise non-
|
Solves related problems in work area
|
Decision Making
|
conformance in area of work. Reports non-
|
using problem solving techniques
|
|
conformance to team leader. Learns how to
|
that go beyond set procedures,
|
|
solve problems based on set procedures or
|
requiring minor analysis and
|
|
factual information. Learns how to identify
|
investigation.
Identifies and
|
|
and resolve most existing and potential
|
resolves most problems. Varies own
|
|
problems. Develops
the capacity to follow
|
work schedule contacting supervisor
|
|
manuals and other documentation to
|
only to seek specialised help or
|
|
assist in problem resolution.
|
notify progress or work.
|
Legislation/
|
Adheres to quality standards and all
|
Adheres to quality standards and all
|
Standards
|
relevant government legislation eg, OH&S,
|
relevant government legislation eg,
|
|
Disability Services Act, Disability Service
|
OH&S, Disability Services Act,
|
|
Standards. Works under regular supervision.
|
Disability Service Standards.
|
|
Learns to identify service delivery variations
|
Identifies service delivery variations
|
|
by matching actions against quality standards
|
by matching actions against quality
|
|
in own work area.
|
standards in own work area.
|
Qualifications/
|
Some high school.
First aid certificate.
|
Year 10/TAFE Certificate II in
|
Experience
|
Manual class “c” drivers licence.
|
Welfare Studies or equivalent
|
|
|
experience.
|
|
F (AQF 3)
|
G (AQF 4)
|
Organisation
|
Has a general understanding of the mission
|
Has a good understanding of the
|
Knowledge
|
and values of The Centre. General knowledge
|
mission and values of The
|
|
of functions of departments and sections of
|
Centre. Knowledge of related
|
|
The Centre, and of customer requirements.
|
work in other departments, sections,
|
|
|
and outside organisations and key
|
|
|
other areas.
|
Client
|
Undertakes the more difficult service
|
Undertakes service delivery
|
Knowledge/
|
delivery liaison/communication with clients
|
liaison/communication with clients
|
Disability
|
during problem resolution. Basic
|
during complex problem
|
Awareness
|
understanding of the range of access
|
resolution involving multiple
|
|
requirements and an understanding of the
|
service delivery methods. Good
|
|
client’s unique needs. Suggests alternative
|
understanding of the range of access
|
|
service delivery solutions.
|
requirements and an understanding
|
|
|
of the client’s unique needs.
|
|
|
Suggests alternatives.
|
Care Services/
|
Adheres to Disability Service Standards in
|
Adheres to Disability Service
|
Community
|
assisting clients. Adheres to duty of care and
|
Standards. Assists clients with needs
|
Access
|
procedural fairness principles. Provides
|
that require carers to be highly
|
|
personal care to clients including food
|
experienced over a number of years.
|
|
preparation, hospital visits, shopping,
|
Adheres to duty of care and
|
|
financial support, basic maintenance of
|
procedural fairness principles.
|
|
equipment, grounds maintenance and.
|
Administers medications Assists in
|
|
cleaning. Administers medications.
|
providing non- complex education
|
|
Organises outings after approval.
|
opportunities for clients. Supports
|
|
Assists in developing service delivery
|
client’s access to community
|
|
programs.
|
services. Presents a positive image
|
|
|
of clients in the community. Gathers
|
|
|
and disseminates information about
|
|
|
community. Assists in researching
|
|
|
and developing programs.
|
|
|
Facilitates client involvement in
|
|
|
aspects of service delivery and
|
|
|
policy development. Facilitates guest
|
|
|
speakers, visitors and trainers.
|
Leadership/
|
Works collaboratively with team members.
|
Works collaboratively with team
|
Teamwork/
|
Identifies areas of change for team
|
members and has contact with
|
Learning &
|
improvements. Shows by example a high
|
other departments representing
|
Development
|
level of motivation and sustained discipline
|
the team ensuring resolution of
|
|
to provide high level care for clients. Assists
|
all service delivery problems.
|
|
with identifying learning needs of team
|
Demonstrates to other team
|
|
members. Provides coaching and feedback.
|
members a high level of motivation
|
|
Identifies areas for self, and others, where
|
and sustained discipline to provide
|
|
development would assist providers to be
|
a high level care for clients.
|
|
more effective with clients.
|
Identifies learning needs of team
|
|
|
members. Provides
coaching and
|
|
|
feedback. Assists
with the
|
|
|
preparation of formal learning in
|
|
|
respect to practical care techniques.
|
|
|
Identifies areas where carers might
|
|
|
benefit from further development.
|
Interpersonal
|
Interacts with people via the use of
|
Contacts other departments within
|
Skills/
|
documentation to give or receive straight-
|
The Centre on non-routine matters
|
Communication
|
forward facts.
Deals with non- routine
|
and outside organisations on routine
|
|
enquire from other sections within the
|
matters. Able to
resolve conflicts
|
|
business unit.
Able to resolve conflict with
|
without assistance.
|
|
assistance.
|
|
Problem Solving/
|
Identifies and resolves related problems in
|
Understands and interprets
|
Decision Making
|
the area where work is currently being
|
complicated guidelines/procedures.
|
|
performed (which may be outside the usual
|
Resolves problems requiring the
|
|
place of work) using problem solving
|
practical application of theory.
|
|
techniques that go beyond set procedures,
|
Varies own schedule, contacting
|
|
requiring analysis and investigation and
|
senior staff only to seek specialised
|
|
amendments to documentation.
|
help or notify progress or work.
|
Legislation/
|
Adheres to quality standards and all
|
Adheres to quality standards and all
|
Standards
|
relevant government legislation
|
relevant government legislation
|
|
eg, OH&S, Disability Services Act, Disability
|
eg, OH&S, Disability Services Act,
|
|
Service Standards. Adheres to detailed
|
Disability Service Standards.
|
|
and precise service delivery procedures and
|
Adheres to detailed and precise
|
|
standards.
Evaluates own work to ensure
|
service delivery procedures and
|
|
standards are met.
Suggests changes to
|
standards.
Understands and
|
|
improve quality in own work area and makes
|
interprets complicated quality
|
|
agreed changes.
|
standards which require
|
|
|
interpretation or understanding
|
|
|
of variations.
|
Qualifications/
|
Knowledge and experience is equivalent to
|
HSC equivalent. Product/services
|
Experience
|
Certificate III in Welfare Studies.
|
knowledge and experience is
|
|
|
equivalent to very skilled
|
|
|
trade and/or Certificate IV in
|
|
|
Welfare Studies.
|
|
F (AQF 5)
|
G (AQF 6)
|
Organisation
|
Has a good understanding of the mission
|
Has a comprehensive understanding
|
Knowledge
|
and values of The Centre. Detailed
|
of the mission and values of
|
|
knowledge of centre.
General knowledge
|
The Centre including historical
|
|
of customer and supplier organisations.
|
context. Significant knowledge of
|
|
|
the strategies, objectives and
|
|
|
operations of The Centre.
|
Client
|
Undertakes a variety of complex service
|
Ensure effective service delivery
|
Knowledge/
|
delivery liaison/communication with clients
|
liaison and communication with
|
Disability
|
in respect to problem resolutions involving
|
clients in respect to the full range
|
Awareness
|
multiple service delivery methods. Sound
|
of problem resolutions involving
|
|
working knowledge of the range of access
|
multiple service delivery methods
|
|
requirements and an understanding of the
|
Sound working knowledge of the
|
|
client’s unique needs. Suggests alternatives
|
range of access requirements and
|
|
|
ensures that the unique needs
|
|
|
of clients are understood.
|
Care Services/
|
Adheres to Disability Service Standards in
|
Ensures adherence to Disability
|
Community
|
assisting clients. Adheres to duty of care
|
Service Standards. Ensures duty of
|
Access
|
and procedural fairness principles. Assists in
|
care and procedural fairness
|
|
providing complex education opportunities
|
principles are observed. Ensures
|
|
for clients. Supports clients’ access to
|
clients’ personal care needs are met
|
|
community services. Presents and supports a
|
and they have access to community
|
|
positive image of clients in the community.
|
services. Presents
and supports a
|
|
Gathers and disseminates information about
|
positive image of clients. Ensures
|
|
community facilities to clients and
|
effective education assistance is
|
|
community educators. Assists with the
|
provided. Ensures information
|
|
research, development and evaluation of
|
about community facilities is
|
|
programs. Facilitates guest speakers, visitors
|
available to clients and community
|
|
and trainers.
Administers medications.
|
educators. Ensures clients are
|
|
Assists with ensuring all staff follow
|
involved in all aspects of service.
|
|
medication procedures.
|
the delivery and policy development.
|
|
|
Invites and ensures the facilitation
|
|
|
of guest speakers, visitors and
|
|
|
trainers to the service.
Performs
|
|
|
formal medication assessments.
|
Leadership/
|
Assists with the formal supervision and
|
Provides formal operations
|
Teamwork/
|
learning of less experienced team members.
|
supervision of a team of care
|
Learning &
|
Assists in prioritising others work.
|
services staff.
Care services staff
|
Development
|
Demonstrates to other team members a high
|
may be in a number of different
|
|
level of motivation and sustained discipline
|
work areas, requiring motivation,
|
|
to provide a high level care for clients.
|
sustained and disciplined approach
|
|
Assists with gauging the effectiveness of team
|
to care, monitoring and coordination
|
|
members and may participate in organising
|
to achieve service outcomes.
|
|
the allocation of care services staff.
|
Provides solutions to problems
|
|
Participates in providing solutions to
|
associated with specific areas of
|
|
problems associated with specific areas of
|
responsibility. Ensures learning and
|
|
responsibility.
Identifies learning and
|
development needs of team members
|
|
development needs of team members
|
are identified. Ensures time and
|
|
required to assist clients. Allocates time and
|
resources are available for learning
|
|
provides opportunities for learning and
|
and development.
Observes team
|
|
development. Assists with the development
|
members’ work, assesses
|
|
of practical formal learning and development
|
performance and evaluates team
|
|
opportunities.
|
members’ knowledge of relevant
|
|
|
techniques and legislation and TSC
|
|
|
requirements.
|
Interpersonal
|
Deals regularly with correspondence or
|
Drafts letters/reports on complicated
|
Skills/
|
inquires from professional firms and senior
|
issues where some liaison with other
|
Communication
|
managers of external organisations. Can
|
departments is involved.
Prepares
|
|
assist others to resolve conflict. Effectively
|
complex management reports.
|
|
collaborates with other areas.
|
Effectively handles complex,
|
|
|
sensitive inquires from a range of
|
|
|
people including professionals. Is an
|
|
|
effective management team member.
|
Problem Solving/
|
Provides a reference point based on years
|
Provides problem-solving services
|
Decision Making
|
of experience. Advice and assistance is
|
on a wide range of issues. Applies
|
|
provided for using precedent and knowledge
|
advanced problem solving and
|
|
of past complex issues.
|
decision making tools.
|
Legislation/
|
Adheres quality standards and all relevant
|
Ensures adherence to quality
|
Standards
|
government legislation eg, OH&S, Disability
|
standards and all relevant
|
|
Services Act, Disability Service Standards.
|
government legislation eg, OH&S
|
|
Recommends changes to quality procedures
|
Disability Services Act, Disability
|
|
and standards that impact across other work
|
Service Standards. Recommends
|
|
areas.
|
changes to procedures and standards
|
|
|
that impact across other work areas.
|
Qualifications/
|
Equivalent to Tertiary certificate eg,
|
Equivalent to higher Diploma or
|
Experience
|
Associate Diploma requiring knowledge of
|
three (3) year Degree or equivalent.
|
|
theoretical principles.
|
|
PART C
MONETARY RATES
Table 1(a) - Transition Table (Care Services Job Family Matrix
Employees)
Transition Table For Current (Care Services) Employees
|
New Matrix Level
&
|
Current Classification & Grade
|
Unpackaged Rate
|
|
Level B
|
Attendant Aide (Entry Level)
|
100% - $14.50
|
Business Unit Aide (Entry Level)
|
|
Community House Worker (Entry Level)
|
|
Personal Care Attendant (Entry Level)
|
|
Programme Attendant (Entry Level)
|
|
|
Level C
|
Attendant Aide (After 6 months)
|
96% - $15.16
|
Business Unit Aide (After 6 months)
|
|
Community House Worker (After 6 months)
|
|
Personal Care Attendant (After 6 months)
|
|
Programme Attendant (After 6 months)
|
|
|
Level C
|
Attendant Aide (After 12 months)
|
100% - $15.80
|
Business Unit Aide (After 12 months)
|
|
Community House Worker (After 12 months)
|
|
Personal Care Attendant (After 12 months)
|
|
Programme Attendant (After 12 months)
|
|
Community Educator (Level 1)
|
|
Employment Supervisor
|
Not Applicable
|
Recreation Officer (Level 1)
|
Not Applicable
|
Social Educator (Level 1)
|
Not Applicable
|
Vocational Trainer (Level 1)
|
Not Applicable
|
|
Level D
|
Community Educator (Level 2)
|
100% - $16.75
|
Recreation Officer (Level 2)
|
Not Applicable
|
Social Educator (Level 2)
|
Not Applicable
|
Vocational Trainer (Level 2)
|
Not Applicable
|
|
Level E
|
Community Educator (Level 3)
|
100% - $17.90
|
Recreation Officer (Level 3)
|
Not Applicable
|
Senior Employment Supervisor (Level 3)
|
Not Applicable
|
Social Educator (Level 3)
|
Not Applicable
|
Vocational Trainer (Level 3)
|
Not Applicable
|
|
Level F
|
Community Educator (Level 4)
|
100% - $19.90
|
Assistant House Manager (Level 1)*/ Supervisor
|
100% - $21.7033
|
Recreation Officer (Level 4)
|
Not Applicable
|
Social Educator (Level 4)
|
Not Applicable
|
Vocational Trainer (Level 4)
|
Not Applicable
|
|
Level G
|
Community Educator (Level 5)
|
100% - $20.55
|
Assistant House Manager (Level 2)*/ Supervisor
|
100% - $22.6998
|
Recreation Officer (Level 5)
|
Not Applicable
|
Social Educator (Level 5)
|
Not Applicable
|
Vocational Trainer (Level 5)
|
Not Applicable
|
* Please note that Assistant House Managers/Supervisors’
rate is a
|
|
packaged value rate and inclusive of shift penalty rates
|
|
(see Clause
2‘Definitions’).
|
|
Table 1(b) - Transition Table (Other Employees)
Transition Table For Current (Other Employees)
|
|
Current Classification & Grade
|
New 40% Packaged
|
|
Value Rate
|
House Manager (Level 1)
|
Not Applicable
|
House Manager (Level 2)
|
$25.0348
|
House Managers (Level 3)
|
$26.3099
|
Current Classification & Grade
|
New Unpackaged Rate
|
|
|
Medical Aide on appointment
|
$16.75
|
Medical Aide after 6 months
|
Not Applicable
|
Medical Aide after 12 months
|
$17.62
|
Community Support Worker (Level 3)
|
$17.70
|
Keyworker (Level 3)
|
”
|
Community Support Worker (Level 4)
|
$18.55
|
Keyworker (Level 4)
|
”
|
Community Support Worker (Level 5)
|
$19.71
|
Keyworker (Level 5)
|
”
|
Community Support Worker (Level 6)
|
$20.76
|
Keyworker (Level 6)
|
”
|
Community Support Worker (Level 7)
|
$21.99
|
Keyworker (Level 7)
|
”
|
Clerk Grade 1
|
$14.72
|
Clerk Grade 2
|
$15.73
|
Clerk Grade 3
|
$16.78
|
Clerk Grade 4
|
$17.63
|
Clerk Grade 5
|
$18.59
|
Laundry/Cleaner
|
$14.45
|
Handyperson/Gardener
|
$16.75
|
Audio Visual Officer
|
$19.26
|
Driver
|
$15.70
|
Pool Supervisor
|
Not Applicable
|
VB Co-ordinator
|
Not Applicable
|